Interviews with home care workers reveal how even well-intentioned raises can lead to benefits cliffs that cause workers to lose out on public benefits – putting them in a worse financial position overall.

Drawing on insights from recent pilot projects, this brief discusses ways in which stakeholders across sectors can empower people coming out of prison to access identification and financial services.

In collaboration with legal empowerment fintech Upsolve, we explore how incorporating a digital community into fintech tools can support user financial decision-making and improve customer satisfaction.

A recent study of full-time workers reveals a high need for debt-related benefits, as well as gaps between those who need these benefits most and those who currently have access to them.

Reforming overdraft can help institutions improve customer finhealth, acquire new customers, and boost loyalty.