Manager, Strategic Initiatives, Member Experience Coast Capital Savings
Christy’s passion lies in developing new and innovative ways to forge customer and brand connections that lead to beneficial behavior changing outcomes. At Coast Capital Savings, Christy is working to support the advancement of the Financial Well-being Experience member journeys. Her work includes developing a superior member experience, and delivering opportunities that deepen member relationships. Right now, her focus is building out a digital discovery tool and the end to end experience that supports it. It will surface needs based solutions in line with Member goals and their Financial Well-Being Health assessment. Christy holds a Bachelor of Commerce and lives in Vancouver, Canada.