Schedule

8:00 AM – 9:00 AM | Arrival and Networking Breakfast
Seize the day with breakfast and conversation as you build connections with financial services, policy, technology, research, and civic leaders.

9:00 AM – 10:30 AM | Welcome and Main Stage Sessions

Why EMERGE Europe, and Why Now? 
Europe is navigating a period of economic uncertainty, demographic change, rapid technological transformation, and rising consumer expectations. In this opening address, we’ll explore the role financial health can play—not only in improving outcomes for individuals and households, but in strengthening the resilience, relevance, and competitiveness of Europe’s financial system.

Financial Health as a Strategic Imperative 
What would it mean for Europe to help shape the next chapter of the global financial health movement? In this fireside conversation, influential leaders will explore financial health as a core business, policy, and economic imperative—not simply an extension of financial inclusion or corporate responsibility. Together, we’ll consider a shared vision for a financial system that helps households better manage today, withstand uncertainty, build for the future, and feel more confident in their financial lives.

The Household Economy Is the European Economy 
Household financial health is often treated as a consequence of economic conditions. Yet in reality, it is also a force that shapes them. People’s financial lives influence Europe’s economic fabric—from consumption and workforce participation to entrepreneurship, social cohesion, and long-term growth. In this keynote, we will examine why stronger household financial health is not peripheral to Europe’s economic agenda, but fundamental to its foundation.

The Business Case for Better Financial Health 
This conversation will bring together perspectives from across the financial sector and beyond to explore how better customer outcomes can also engender greater trust, improved relevance, deeper loyalty, and long-term commercial value. What does sustainable growth in financial services look like when customer financial health is part of the equation—and how can it create value for customers, society, and the sector itself?

10:30 AM – 11:00 AM | Networking Break
Continue the conversation, compare perspectives, and connect with peers working to advance financial health across Europe.

11:00 AM – 12:00 PM | Breakouts
Join peers for focused discussions on shared challenges and opportunities to advance financial health. Select the functional area that best aligns with your role and interests. 

Beyond the Dashboard: Measuring What Matters 
Financial health measurement matters most when it changes what an institution does. In this session, we’ll examine how organizations can use financial health data to reveal unmet needs, shape product and design decisions, evaluate interventions, and link customer outcomes to institutional value. You’ll hear from European practitioners who are using measurement to move beyond reporting and serve as a practical tool for strategy, innovation, and accountability.

From Coping to Stability: Building Pathways to Short-Term Resilience  
When incomes fluctuate, costs rise, or unexpected expenses hit, small yet intentional product decisions that improve consumers’ lives can determine whether they regain control of their financial health or fall further behind. In this session, we’ll spotlight practical approaches that help people meet day-to-day obligations, reduce avoidable costs, navigate debt, access support, and build a financial buffer. Through actionable, real-life examples from banks, fintechs, and other providers, participants will gain fresh insights into how financial services can help households move from financial strain to greater stability and confidence.

12:00 PM – 1:30 PM | Networking Lunch
Join us for a networking lunch with optional hosted conversations across product innovation, financial health measurement, responsible AI and customer outcomes.

1:30 PM – 1:45 PM | Short Break

1:45 PM – 2:45 PM | Breakouts
Join peers for focused discussions on shared challenges and opportunities to advance financial health. Select the functional area that best aligns with your role and interests.

Building the Ecosystem for Financial Health 
No single institution can improve financial health alone. This session will examine how financial institutions, employers, policymakers, and civil society organizations can collaborate to address challenges that are difficult to solve independently. Drawing on examples from across Europe, we’ll consider how coalitions can strengthen workplace savings, improve debt practices, advance measurement, and create the conditions to scale what works and drive systemic change.

Building Pathways to Long-Term Resilience
As Europeans live longer lives, their financial security depends on their ability to save, invest, build assets, and prepare for the long term. This session will explore how financial institutions, employers, and policymakers can expand financial security creation through automatic saving and investing, innovative retirement approaches, accessible ownership, and products designed around real barriers to participation. We’ll focus on actionable ideas that can help more households start building pathways to long-term resilience earlier.

2:45 PM – 3:15 PM | Break
Continue the conversation, compare perspectives, and connect with peers working to advance financial health across Europe.

3:15 PM – 4:35 PM | Main Stage Sessions

Responsible Innovation in the Age of AI 
AI is quickly becoming embedded in the financial lives of millions of people. The question is whether it will help customers make informed decisions and feel more in control of their financial lives, or simply make financial services more efficient at influencing them. This conversation will examine how AI and digital innovation can strengthen customer outcomes, trust, transparency, and agency, while considering where new risks are emerging and what responsible innovation looks like in practice.

From Ambition to Collective Action: Where Europe Goes from Here
In this conversation, cross-disciplinary European leaders will reflect on the most promising opportunities to advance financial health across institutions, markets, and sectors. We’ll explore where momentum is building, what barriers still need to be addressed, and which areas are most ripe for collaboration over the coming year.

Closing Reflection: The Work Ahead
Close EMERGE Europe with a reflection on Europe’s opportunity to build a financial system that helps more households manage today, withstand uncertainty, pursue their aspirations, and feel confident about their financial future.

4:35 PM – 6:30 PM | Networking Reception
Close the day by deepening relationships, sharing ideas, and identifying opportunities to continue the work beyond Amsterdam.