Case Study: Developing a Survey to Track Financial Health for Global Customers

Tala is a mobile lender that uses a mobile app to underwrite consumer loans in real time using thousands of alternative data signals. Tala provides fast, personalized loans to millions of approved borrowers and helps customers build a digital credit history over time. 85% of its customers get credit in less than 10 minutes without any required collateral.

Financial Health Network Consulting Services helped Tala develop an easy-to-administer instrument, appropriate for a developing country, which it could use to track its customers’ financial health over time.

Read the full case study to learn about our approach.