Consumer Research


Thoughtful policy solutions are key for developing a financial ecosystem that allows everyone to thrive. The Financial Health Network conducts research and forms connections between business and regulatory leaders, illuminating areas where policy can make a meaningful impact on consumer financial health.

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Policy Perspective: Supporting Consumers in a Financial Health Crisis

Author: Dan Murphy One striking feature of the Covid-19 economic crisis is just how different it is from our most recent financial crisis. While the subprime mortgage crisis began with an immediate shock to financial markets, the economic crisis brought about by this pandemic began with an immediate shock to public health that quickly impacted…

Comment Letter: Small-Dollar Lending

The Center for Financial Services Innovation responds to the FDIC’s Request for Information on Small-Dollar Lending based on our research into the consumer behaviors, products, and providers that comprise the market for small-dollar credit.

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Connecting Policy to Practice

  • An ongoing conversation between the policymakers and providers is essential for driving responsible financial health innovation. 
  • The rapid transformation of the financial ecosystem has raised new and pressing policy issues, from defining standards for quality in the prepaid card sector to creating guidelines for responsible consumer data use.   
  • We bring a deep understanding of consumer and business needs to help policymakers understand where their efforts can have the biggest effect on financial health for all.
Learn About Policy Issues

Learn About Policy Issues

Explore our extensive library of research on timely policy issues like data rights and cash advances, or commission custom research on a policy area that’s meaningful to your organization. 

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Find a Policy Expert

Looking to connect with a thought leader for a media interview, speaking opportunity, research or consulting request? We can help you find the right expert. 

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