Perspectives

Michael J. Hsu | Trust, Hope, and the Financial System

As a doctor’s son, Michael Hsu sees many parallels between the financial health movement and the goals of medicine: “The point is not to administer medicine. The point is to have healthy patients so that they can go about their lives.” He applies that perspective daily in his work as Acting Comptroller of the Currency. In this episode, Michael and Jennifer discuss how growing the federal government’s focus on finhealth can serve consumers and their communities while rebuilding faith in our institutions.

Holly O’Neill | A Consumer-Centric Culture

Holly O’Neill believes in the importance of building a consumer-first culture, having spent most of her career designing banking products and services around the true financial health needs of customers. Now, as president of retail banking for Bank of America, Holly joins Jennifer to discuss her work advocating for the financial health of consumers and the role retail banks can play in improving financial wellness.

Rachel Schneider: Mining Empathic, Data-Driven Solutions

There are few people more familiar with the financial lives of Americans than Rachel Schneider. Her seminal research on working families has profoundly changed our understanding of the financial struggles faced by families and communities across the U.S. An author-turned-entrepreneur, Rachel joins Jennifer to talk about her work on the pivotal Financial Diaries project and her new endeavor, Canary, a fintech company aimed at helping workers during moments of financial challenge.

Shamina Singh: The Quest for an Equitable Future

In this episode of EMERGE Everywhere, Jennifer sits down with Shamina Singh, Founder and President of the Mastercard Center for Inclusive Growth, to explore her fascinating career from politics to the private sector. Shamina discusses her quest for a more sustainable and equitable future, and how she’s developing solutions to make the global economy work for everyone.

Ennie Lim: How Empathy Can Improve the Workplace

Honeybee CEO and co-founder Ennie Lim shares her experiences launching the financial wellness fintech in the wake of her own personal financial challenges. In this episode of EMERGE Everywhere, Ennie joins Jennifer to talk about coping with gender discrimination in financial services, helping employers navigate operational transformation through the height of the pandemic, and uncovering effective solutions for vulnerable workers, like rainy day funds for workplaces. Listen to learn how Ennie and HoneyBee are bridging financial literacy gaps, and taking steps toward workplace equality.

Jeff Jones: Building Blocks of Purpose

To CEO Jeff Jones, H&R Block isn’t just a tax prep company – it’s an engine for growing financial confidence. In this episode of EMERGE Everywhere, Jennifer and Jeff talk about how his penchant for studying behavior and his own experience with financial hardship led him to center the company’s growth strategy on a sense of purpose. Tune in to hear how Jeff and his team are leveraging the H&R Block brand and deep customer relationships to turn tax time into an opportunity to improve Americans’ financial health.

Dr. Tamarah Duperval-Brownlee: Advancing Health Equity in the Workplace

Dr. Tamarah Duperval-Brownlee has spent her career working to solve social disparities in the healthcare space. Today, the Chief Health Officer at Accenture is one of the most respected health leaders in the country. In this episode of EMERGE Everywhere, Jennifer sits down with Dr. Tam to talk about the pandemic’s effect on the medical community, how to approach healthcare from both a community and employee perspective, and the steps to create a more equitable healthcare system.

H.M. Queen Máxima of the Netherlands: Building a Financially Inclusive World

Her Majesty Queen Máxima of the Netherlands’ passion for financial inclusion began as a child in Argentina, navigating the impacts of hyperinflation on families and desire to act. In her role as the United Nations Secretary-General's Special Advocate for Inclusive Finance for Development (UNSGSA), she champions access to affordable and safe financial services for communities around the world, especially underserved groups. Through close collaboration with public and private sector partners, her work has driven real progress for financial health. In this episode of EMERGE Everywhere, learn more about Queen Máxima’s experiences, accomplishments, and vision for the future of financial inclusion and financial health.

Jennifer Tescher: Looking Back, Moving Forward

It’s been a roller coaster of a year. Still, one thing is certain: There is a growing chorus of leaders committed to improving financial health for all – teaching us that while the context in which we operate matters, acting in line with our values matters more. In a special year-end episode of EMERGE Everywhere, host Jennifer Tescher shares reflections from conversations with 18 visionaries who graced the podcast this year and the lessons we can learn from them as we prepare for 2022.