When offered digital financial wellness tools, which workers use them most? Explore how various employee groups engaged with a mobile app rolled out by University Federal Credit Union in Austin, Texas.

In this new data from the 2020 U.S. Financial Health Pulse, a nationally representative online survey fielded from April 20 to May 7, learn how vulnerable groups are struggling in the wake of the pandemic.

Despite their widespread use of technology, many adults 50 and older find it challenging to handle day-to-day financial needs online. However, shifting financial management systems online has become critical for older generations that face the greatest health risks from COVID-19. Through qualitative, human-centered research, the Financial Health Network uncovered barriers that inhibit older adults’ adoption of fintech, such as negative stereotypes about their tech savviness and concerns about losing granular control over their finances. This report offers recommendations for fintech customer experience design that financial services innovators can use to overcome these barriers and join older adults as partners on their journey toward financial health.

Watch a presentation and discussion about the challenges that checks place on small business cash flow as small organizations wait for personal and business checks to clear.

The Financial Health Network is submitting this letter in response to the request for comments on “Payday, Vehicle Title, and Certain High-Cost Installment Loans,” issued by the Consumer Financial Protection Bureau (CFPB) and published on July 22, 2016.

The 2016 Challenge topic of the Financial Solutions Lab is Helping Americans Weather Financial Shocks. This issue brief introduces the topic, the reasons it is an important problem to solve, and some innovative approaches to doing so.

Despite strong member satisfaction and negative consumer sentiment towards banks, credit unions’ market share of key profit drivers like mortgages and credit cards is in the single digits.

MyPath partners with workforce development programs and financial institutions to help young adults improve their financial health.

Over the last year, more than 100 million American households experienced a financial shock. This year the Financial Solutions Lab’s second $3 million challenge was seeking solutions that could help Americans to weather such shocks.

The Center for Financial Services Innovation (CFSI) has identified additional opportunities to improve consumers' financial health in areas including affordable housing, community college, and healthcare.

The Financial Health Network believes that steps toward consumer protections for all GPR prepaid cards will ultimately benefit consumers by allowing them safe and trustworthy financial services to help them achieve financial health.

Driven to help households better manage their finances and attain financial stability, a number of nonprofits, financial services providers, and government agencies have turned to the concept of financial capability in the search for effective solutions.

Banks and credit unions can and should be doing much more to support consumer credit building – and, importantly, they can do so in ways that align their own success with the success of their customers.

Every year, millions of American consumers use small-dollar credit (SDC) products for quick access to cash.

The current economy has spawned renewed examination of the market potential for secured credit cards.

At this second annual event, attendees learned how to reach out to unbanked and underbanked consumers using various methods, including prepaid cards, remittances, credit scoring, and small-dollar loans.

This paper discusses the implications of stored value cards for unbanked and underbanked consumers, exploring positive effects such as the potential to build assets and improve credit records.