Behavioral Design Guide: A Financial Health Approach to Insurance
Learn how to design insurance products that support financial resilience and foster sustainable relationships with customers using proven behavioral science techniques.
Behavioral Design Guide: A Financial Health Approach to Employer-Sponsored Retirement Savings Plans
Learn how to design employer-sponsored retirement savings plans that support worker financial health by improving participation, savings behavior, and savings balances.
A Nonprofit’s Toolkit for Exploring Age-Inclusive Fintech Partnerships
Learn how to identify and assess fintech solutions that support the financial well-being of your older adult clients.
Behavioral Design Guide: Tools To Manage Spending
See how to design tools that help people manage their spending and improve financial health outcomes by applying promising approaches from behavioral science.
Behavioral Design Guide: A Financial Health Approach to Credit Card Products
Learn how to design credit products that address consumer challenges and improve financial health outcomes by applying proven behavioral science techniques.
Building Valuable Customer Relationships Through Financial Health
While the vast majority of customers expect their primary financial institutions (PFIs) to help improve their financial health, few believe their PFIs are actually doing it.
Webinar: Fintech for the 50+: How to Design for Low-to Moderate-Income Older Adults
Older generations face the greatest health risks from COVID-19 and are also challenged to conduct financial management without access to in-person financial services like banking.
Income, Age, Race, and Gender Are Key Factors as New Data Shows 1 in 3 Americans Earning Less During COVID-19
In this new data from the 2020 U.S. Financial Health Pulse, a nationally representative online survey fielded from April 20 to May 7, learn how vulnerable groups are struggling in the wake of the pandemic.
Testimonial: CFPB Consumer Access to Financial Records Symposium
The Financial Health Network submitted this statement in response to the Consumer Financial Protection Bureau’s invitation to serve as a panelist at their Symposium on Consumer Access to Financial Records, Section 1033 of the Dodd-Frank Act.
Supporting Financial Health for Millennials and Women in the Workplace
Millennials and women have unique financial needs. This report sheds light on the needs and preferences of these employees, helping employers develop targeted solutions that can set them apart in a competitive marketplace.
A Guide to Measuring Small Business Financial Health
In this guide, we include nine indicators of small business financial health with two measurement methods (survey data or observed data), as well as corresponding survey questions and suggested data points.
Webinar: Solving the Cash Crunch: Helping Small Businesses Access Check Funds Faster
Watch a presentation and discussion about the challenges that checks place on small business cash flow as small organizations wait for personal and business checks to clear.
U.S. Financial Health Pulse: 2018 Baseline Survey Results
In this initial study, the Financial Health Network reveals how we’re faring financially and the trends shaping our financial health.
2018 Financial Health Leaders
The Financial Health Network’s Financial Health Leaders program recognizes members that are at the forefront of financial health measurement.
Best Practices in Financial Health Measurement
During this Financial Health Network webinar, a group of innovative financial service providers shares about best practices in financial health measurement.
FinHealth Score® Toolkit
Explore the Toolkit now to start measuring and improving your customers’ financial health.
2017 Impact Report: Financial Health: Building it Together
We are pleased to share our first-ever impact report highlighting the numbers and stories of progress behind our mission to improve the financial health of Americans.
2017 Payroll Industry Scorecard
The Financial Health Network offers its first quality assessment of the payroll card industry.
The Journey to Financial Health: Your Company’s Roadmap
Read this introductory guide to discover how to orient your business around financial health so that you can promote positive outcomes for your customers.
Announcing 7 Companies Measuring Financial Health
The Financial Health Network’s Financial Health Beta Project is an initiative designed to help providers invest in their customers’ financial health. From June to December 2016, participating companies will use the Financial Health Network’s 8 financial health indicators to measure and track their customers’ financial health.
Webinar: 8 Key Indicators of Financial Health
What’s measured is what matters. To support innovative providers that value consumer financial health, the Financial Health Network has identified eight key indicators.
Working Paper: Income Gains And Month-To-Month Income Volatility
A working paper from the U.S. Financial Diaries on income gains and month-to-month income volatility.
Executive Summary: Designing for Financial Health: Stories and profiles from the Financial Capability Innovation Funds
We can educate consumers and provide access to financial products and services. But how do we help consumers use their knowledge and tools to improve their financial behavior and become financially healthy?
Financial Solutions Lab Snapshot: Solutions to Manage Household Cash Flow
Over the last year, more than 100 million American households experienced a financial shock. This year the Financial Solutions Lab’s second $3 million challenge was seeking solutions that could help Americans to weather such shocks.
U.S. Financial Diaries: Savings Horizons
U.S. Financial Diaries: Savings plays a central role in conversations about American household finance. Surveys suggest that few American households save enough for retirement, nor are Americans adequately prepared for emergencies
Consumer Financial Health Study Survey Instrument
The Survey Instrument is the full questionnaire that was fielded for the Consumer Financial Health Study, Understanding and Improving Consumer Financial Health in America.
The New Market Development Initiative: Case Study
The Center for Financial Services Innovation (CFSI) has identified additional opportunities to improve consumers' financial health in areas including affordable housing, community college, and healthcare.
Opportunity Fund, Start2Save, and the Journey of Product Development
Learn how Opportunity Fund's savings program, Start2Save, has evolved to provide improved financial health benefits and economic empowerment to some of America's most vulnerable communities.
Prepaid Cards and Goodwill® Industries International: Improving Efficiency and Employee Benefits
Learn how international nonprofit organization Goodwill Industries provided prepaid cards to its employees so that they could avoid fees associated with check-cashing services.
The Compass Guide to Payroll Cards
The Compass Guide to Payroll Cards defines industry-wide best practices for the design and delivery of payroll cards.
The Financial Health Network Comment Letter on CFPB’s Policy on No-Action Letters
We at the Financial Health Network have seen instances where potentially high-quality innovations and products never make it to market because of regulatory concerns.
One-Page Overview of the Compass Principles
To help the industry take the lead in addressing these challenges and build trust with the public, the Center for Financial Services Innovation, in partnership with a cross-section of industry participants, created the Compass Principles.
Driving Towards Impact: The Emergence of Financial Capability
Financial health means having day-to-day financial systems in place to manage income and expenses. It means having resiliency against unexpected shocks in the form of accessible financial options to handle ups and downs.
Sandra Young Household Profile: Budgeting For A Year With Lumpy Income
U.S. Financial Diaries Case study: Sandra Young, 52, is an African American woman living in Brooklyn with her grown children: Tyler, 25, and Kayla, 24.
The Compass Guide to Small-Dollar Credit
Millions of Americans do not have access to small-dollar credit or only have access to high-cost, low quality small-dollar credit products that too often lead them into a cycle of repeat usage and mounting debt.
Financial Capability Innovation Funds
Learn about the eight financial projects chosen by the Center for Financial Services Innovation (CFSI) to receive grants through the 2012 Financial Capability Innovation Fund II.
Pursuing Quality Innovation in the Prepaid Card Industry
Read case studies and discover recommendations for using prepaid cards to promote financial health by helping consumers spend, save, and manage their money.
The Financial Health Network’s Vision of Financial Health
Learn the fundamentals of financial health, including what it means, why it matters, how to track it, and how your organization can use innovation to improve consumers' financial outcomes.
83 Charts To Describe The Hidden Financial Lives Of Working Americans
From the U.S. Financial Diaries: 83 Charts to Describe the Hidden Financial Lives of Working Americans.
The Compass Guide to Prepaid
The Compass Guide to Prepaid defines industry-wide best practices for the design and delivery of GPR prepaid card accounts.
The Financial Health Network Proposes a Model Fee Disclosure Box for Prepaid
Increasingly, underserved Americans are turning to prepaid cards to meet their basic financial services needs.
Secure Future for Secured Cards
Read findings from the Center for Financial Services Innovation's (CFSI) study into consumer needs, behaviors, and perceptions around secured credit card products.
Fully Reporting Nonfinancial Payment Data – PERC Research
Learn how customers, borrowers, and firms feel about the perceived and actual costs and benefits of full-file credit reporting by nonfinancial service providers, such as utilities.
Toward Better Informed Consumers: A Collection of Strategies from Financial Institutions
This research paper describes some of the strategies that three major banks are using to supplement current disclosure practices, including working directly with the legal disclosures to improve readability and clarity.