Addressing Racial Wealth Gaps With Action and Innovation
This keynote address will also highlight opportunities for financial institutions to lead conversations, address disparities, develop solutions, and drive widespread impact for millions of people.
Driving Cross-Sector Solutions: Responding to the Unemployment and Student Loan Crises
As the pandemic was initially unfolding and unemployment rates in the U.S. made headlines, research showed that Americans facing both unemployment and student loan debt experienced serious risks to their financial health. One in five unemployed U.S. adults report that they or someone in their household has a student loan, and the 45 million Americans […]
Inclusion and Advocacy: Closing the Wealth Gap
Join us as representatives of Fifth Third Bank and the National Urban League discuss their efforts to remove barriers to equity, and how Fifth Third is working to close the income gap through innovative financial empowerment tools to improve financial health for all.
What Banks Need From Their Technology Stack to Support Consumer Financial Health
Explore the current landscape and opportunities to help financial institutions overcome these barriers to power effective finhealth tools.
Insurtech for Financial Health
Explore three major insurtech advances that could help more Americans weather financial shocks successfully, as well as potential pitfalls for insurers working to align business incentives with customer needs.
Liability, Transparency and Consumer Control in Data Sharing
With industry leadership and regulatory support, there is an opportunity to build a liability framework for financial data sharing to support consumer protection, innovation and market growth.
The Financial Health Network Comment Letter on Proposed Amendments to Rules Concerning Prepaid Accounts
The Financial Health Network submitted this letter in response to the request for comment on the proposed Amendments to Rules Concerning Prepaid Accounts, issued by the Consumer Financial Protection Bureau (CFPB, the Bureau) and published on June 29, 2017. Like the CFPB, we recognize the important role that prepaid products and services can play in the financial health of U.S. consumers and we are committed to promoting high-quality financial products. We believe that financial services can be a force for good in people’s lives and that meeting consumers’ needs responsibly is ultimately good for both the consumer and the provider.
Secured Credit Cards: Military and Veteran Service Members
Active military members have more consumer debt and lower self-reported credit scores than civilians, but secured credit cards can limit service members’ financial vulnerabilities.
Secured Credit Cards: Rural, Underserved Communities
Americans in rural communities are losing access to locally available, affordable financial services and products.
Secured Credit Cards: People of Color
A long history of discrimination and wealth-stripping has caused African Americans, Hispanics, and other people of color to have lower credit scores, less wealth, and less trust in the U.S. financial system than whites.
Secured Credit Cards: Establishing a Path for New Immigrants
Secured credit cards can be an effective way to build U.S. credit history and thereby access affordable credit products and fully benefit from inclusion in the U.S. financial system.
The Financial Health Network Comment Letter on Information Regarding Consumer Credit Card Market
The Financial Health Network submitted this letter in response to the CFPB’s request for information on consumer credit card markets on March 10, 2017. Like the CFPB, the Financial Health Network recognizes the important role that access to high-quality financial products plays in helping consumers improve and maintain their financial health. We believe that finance can be a force for good in people’s lives and that meeting consumers’ needs responsibly is ultimately good for both the consumer and the provider.
Employee Financial Health
This paper addresses how employers can develop robust employee financial health strategies. By supporting the financial well-being of their workers, employers have the ability to promote staff engagement, improve productivity, and strengthen their brand reputation.
The Financial Health Network Comment Letter to the CFPB’s Request for Information Regarding Use of Alternative Data and Modeling Techniques in the Credit Process
The Financial Health Network submitted its response to the CFPB’s request for information regarding use of alternative data and modeling techniques in the credit process on February 16, 2017. In the letter, the Financial Health Network acknowledges that the use of alternative data in the credit process poses both risks and benefits to consumers. The letter also states the Financial Health Network’s belief that consumers will be better able to achieve financial health if they have access to innovative credit products that are safe, affordable, and of high quality, enabling them to manage their day-to-day finances, weather financial shocks, and pursue longterm opportunities.
2017 Payroll Industry Scorecard
The Financial Health Network offers its first quality assessment of the payroll card industry.
The Financial Health Network Comment Letter on Evaluating Charter Applications from Financial Technology Companies
In this letter, the Financial Health Network supports the OCC’s leadership in encouraging innovation that can improve the lives and financial health of consumers and small businesses.
The Journey to Financial Health: Your Company’s Roadmap
Read this introductory guide to discover how to orient your business around financial health so that you can promote positive outcomes for your customers.
Global Financial Health Framework
This paper expands upon the Financial Health Network's initial financial health research and applies it to a global setting.
Compass Principles: Transaction Product Examples
This one-pager gives examples of applying the Compass Principles to transaction products.
“SavingsQuest” by Doorways to Dreams
Doorways to Dreams’ (D2D) SavingsQuest tool is an online and mobile platform that uses the principles of gamification to encourage savings among prepaid card users.
The Financial Health Network Comment Letter on Exploring Special Purpose National Bank Charters for Fintech Companies
The Financial Health Network is submitting this letter in response to the request for comments on “Exploring Special Purpose National Bank Charters for Fintech Companies,” issued by the Office of the Comptroller of the Currency (OCC) and published on December 2, 2016.
Driving for Broke: The Underserved Insurance and Auto Loan Opportunity
In the United States, there are approximately 198 million insured vehicles on the road today. Among those, approximately 53 million vehicles are insured by low- to moderate-income (LMI) — often known as underserved — consumers.
Five Ways to Expand the Appeal of Your Financial Technology Product
Financial technology (“fintech”) has tremendous potential – as a delivery channel for high-quality products and services – to help consumers improve their financial health.
The Financial Health Network Comment Letter on Proposed Guidance for Third-Party Lending
The Financial Health Network is submitting this letter in response to the request for comments on the “Proposed Guidance for Third-Party Lending” issued by the Federal Deposit Insurance Corporation (FDIC) and published on July 29, 2016.
Consumer Data Sharing Principles: A Brief on the Framework for Industry-Wide Collaboration
Over the last two decades, the emergence of new intermediaries that aggregate data from numerous sources has enabled financial services providers of all kinds to provide consumers with a more complete view of their financial lives. – See more at: http://cfsinnovation.org/research/consumer-data-sharing-principles-a-brief-on-the-framework-for-industry-wide-collaboration/#sthash.oYX1cTQi.dpuf
Consumer Data Sharing Principles: A Framework for Industry-Wide Collaboration
Over the last two decades, the emergence of new intermediaries that aggregate data from numerous sources has enabled financial services providers of all kinds to provide consumers with a more complete view of their financial lives.
The Financial Health Network Comment Letter on Payday, Vehicle Title, and Certain High-Cost Installment Loans
The Financial Health Network is submitting this letter in response to the request for comments on “Payday, Vehicle Title, and Certain High-Cost Installment Loans,” issued by the Consumer Financial Protection Bureau (CFPB) and published on July 22, 2016.
Designing Breakthrough Solutions to Consumer Challenges
The Center for Financial Services Innovation (CFSI) offers consulting services that guide organizations through each stage of offering new solutions, from development to ongoing measurement.
Straight-Talk: Successful Messaging for Secured Credit Cards
Earlier this year, the Financial Health Network worked in partnership with Visa to explore challenges and innovation within the secured credit card market.
The Financial Health Network Comment Letter on Mobile Financial Services Strategies
The Financial Health Network is submitting this letter in response to the request for comments on “Mobile Financial Services Strategies,” issued by the Federal Deposit Insurance Corporation (FDIC) and published on May 3, 2016.
The Financial Health Network Comment Letter on OCC Responsible Innovation Whitepaper
The Financial Health Network recognizes the important role that access to high-quality financial products plays in helping consumers improve and maintain their financial health.
Secured Credit Cards: Innovating at the Intersection of Savings and Credit
This paper takes an in-depth look at new consumer research on secured credit cards. In it, we explore how innovation in secured credit cards can help consumers build credit and savings at the same time.
Hidden in Plain Sight: How Secured Credit Cards Can Build Credit and Engage New Customers
This executive summary examines new consumer research on secured credit cards.
Profiles in Innovation – The Financial Solutions Lab
With the Financial Solutions Lab, the Financial Health Network and JPMorgan Chase are bringing innovators, industry players, researchers, and bank executives to the table to make technology part of the financial health equation.
2016 Prepaid Industry Scorecard
With millions depending on prepaid cards to help manage their financial lives and forthcoming CFPB regulations, it is important to gauge the quality of products in the marketplace and to encourage prepaid card issuers to develop offerings that actively improve consumers’ financial health.
Case Study: Moving Beyond APR: How Oportun Re-Imagined the True Cost of a Loan so Customers Can Thrive
In partnership with the Financial Health Network, Oportun, a community development financial institution, have set about to understand and demystify the cost of credit that consumers face.
Financial Solutions Lab – Helping Americans Weather Financial Shocks
The 2016 Challenge topic of the Financial Solutions Lab is Helping Americans Weather Financial Shocks. This issue brief introduces the topic, the reasons it is an important problem to solve, and some innovative approaches to doing so.
Designing for Financial Health: Stories and profiles from the Financial Capability Innovation Funds
We can educate consumers and provide access to financial products and services. But how do we help consumers use their knowledge and tools to improve their financial behavior and become financially healthy?
Competing on Financial Health: How Credit Unions can Win the Gen Y Market
Despite strong member satisfaction and negative consumer sentiment towards banks, credit unions’ market share of key profit drivers like mortgages and credit cards is in the single digits.
“PayGoal” by Neighborhood Trust Financial Partners
Can a workplace financial counseling program leverage mobile tools to boost the financial health of low-and-moderate income employees?
8 Approaches to Unlocking Customer Opportunities
Discover eight learnings that the Center for Financial Services Innovation (CFSI) has gathered while helping more than 100 financial institutions engage more meaningfully with their customers.
“MyBudgetCoach” by Solutions for Progress
MyBudgetCoach (MyBC), operated and distributed by Solutions for Progress (SfP), is an online platform designed to complement and enhance existing financial coaching programs.
“MyPath Savings” by MyPath
MyPath partners with workforce development programs and financial institutions to help young adults improve their financial health.