How Credit Unions Can Win the Gen Y Market
Despite strong member satisfaction and negative consumer sentiment towards banks, credit unions’ market share of key profit drivers like mortgages and credit cards is in the single digits.
Working Paper: Income Gains And Month-To-Month Income Volatility
A working paper from the U.S. Financial Diaries on income gains and month-to-month income volatility.
Executive Summary: Designing for Financial Health: Stories and profiles from the Financial Capability Innovation Funds
We can educate consumers and provide access to financial products and services. But how do we help consumers use their knowledge and tools to improve their financial behavior and become financially healthy?
Financial Solutions Lab Snapshot: Solutions to Manage Household Cash Flow
Over the last year, more than 100 million American households experienced a financial shock. This year the Financial Solutions Lab’s second $3 million challenge was seeking solutions that could help Americans to weather such shocks.
U.S. Financial Diaries: Savings Horizons
U.S. Financial Diaries: Savings plays a central role in conversations about American household finance. Surveys suggest that few American households save enough for retirement, nor are Americans adequately prepared for emergencies
Consumer Financial Health Study Survey Instrument
The Survey Instrument is the full questionnaire that was fielded for the Consumer Financial Health Study, Understanding and Improving Consumer Financial Health in America.
The New Market Development Initiative: Case Study
The Center for Financial Services Innovation (CFSI) has identified additional opportunities to improve consumers' financial health in areas including affordable housing, community college, and healthcare.
Opportunity Fund, Start2Save, and the Journey of Product Development
Learn how Opportunity Fund's savings program, Start2Save, has evolved to provide improved financial health benefits and economic empowerment to some of America's most vulnerable communities.
Prepaid Cards and Goodwill® Industries International: Improving Efficiency and Employee Benefits
Learn how international nonprofit organization Goodwill Industries provided prepaid cards to its employees so that they could avoid fees associated with check-cashing services.
The Compass Guide to Payroll Cards
The Compass Guide to Payroll Cards defines industry-wide best practices for the design and delivery of payroll cards.
The Financial Health Network Comment Letter on CFPB’s Policy on No-Action Letters
We at the Financial Health Network have seen instances where potentially high-quality innovations and products never make it to market because of regulatory concerns.
One-Page Overview of the Compass Principles
To help the industry take the lead in addressing these challenges and build trust with the public, the Center for Financial Services Innovation, in partnership with a cross-section of industry participants, created the Compass Principles.