Case Study: Learning Consumers’ Struggles By Walking in Their Shoes with USAID and U.S. Treasury Department

Nothing makes the consumer experience resonate more than living it first-hand. The Center for Financial Services Innovation (CFSI) understands this, which is why it created the Consumer Financial Experience (FinX) to offer an in-the-field opportunity that puts participants in consumers’ shoes and has them tackle the challenges they face head-on.