2021 FinHealth Spend Report Shows Financially Coping and Vulnerable Households Spent $255B for Everyday Financial Services
Chicago, IL, April 20, 2021 (GLOBE NEWSWIRE) — The Financial Health Network, the nation’s authority on financial health, in partnership with Prudential Financial, today released The FinHealth Spend Report 2021, the evolution of our annual market sizing report showing Financially Coping and Vulnerable households account for 84% of spending on fees and interest for financial […]
EMERGE Live 2020
In the wake of the coronavirus pandemic, we reimagined our annual in-person EMERGE Forum conference as EMERGE Live – our first-ever live digital experience.
Driving the Work of Economic Equity in Underserved Communities
While for many people in the U.S., seeing a bank—or several—is a daily occurrence, a lack of access to financial services is unfortunately a familiar story for underserved communities, especially communities of color. Last year, the Cherry Hill neighborhood of South Baltimore celebrated the opening of a 5,000-square-foot Chase bank branch, marking an important milestone: it was the first national bank to ever open in this historically Black community. Presented by JPMorgan Chase & Co.
Will Financial Health Be the Next Transformation in Banking?
Today, many digital-only banking startups are focused on offering financial health-centric services. A shift toward advancing consumer financial health would be a positive for everyone.
How to Become a Financial Health Business
In this video, learn how you can use the Financial Health Network’s FinHealth MAP to reap the business benefits of promoting financial health for your customers and employees.
FinHealth Maturity in Action: Insights from Institutions Making an Impact
Effective financial health strategy involves coordination between stakeholders. Gain insights from three financial institutions paving the way by integrating finhealth across their organizations.
Workshop: What Works: Coaching for the Financially Coping and Vulnerable During COVID-19
In the wake of COVID-19, there is an even greater need to coach consumers to financial health. Learn how Members are using various models, including contactless and in-house coaching.
Building Trust Through Longevity: Serving People As They Age
AARP CEO Jo Ann Jenkins delivering her Keynote Address at EMERGE: Financial Health Forum 2019.
Leading Through Financial Health
Thasunda Duckett, Chief Executive Officer of Consumer Banking at JPMorgan Chase, delivering her Keynote Address at EMERGE: Financial Health Forum 2019.
Pushing Progress for Good: The Future of the (Un) Scaled Economy
The forces of AI and “the economies of unscale” are taking every element of the twentieth-century economy apart and reassembling it in an entirely new way.
Making Financial Health Your Brand Compass
Can a corporation’s commitment to financial health lead to positive social change while bolstering its brand reputation?
Technology, Touch, and the Power of And
Financial Health Network President and CEO Jennifer Tescher Delivering her Keynote Address at EMERGE: Financial Health Forum 2019.
EMERGE Forum 2019 Highlights
Highlights from EMERGE: Financial Health Forum 2019.
Everything Is Connected: Seeing Financial Health in 3D
Explore the opportunities for cross-sector pasrtnerships as Financial Health Network President and CEO Jennifer Tescher makes the case for 3D vision, breaking down silos, and building an integrated financial health system for all.
The Future of Financial Health: The Role of Banking
This panel discussion takes a candid look at the role of the financial services industry in supporting the financial health of its customers, both during the pandemic and into the future.
After the Cameras are Gone: Overcoming Financial Fragility Uncovered by Disasters
This presentation shares strategies and solutions for creating a positive long-term trajectory for economically fragile people, families, and communities.
Equity, Access, and Closing the Aid Gap
How can we close the aid gap? Hear from our diverse panel of experts who are working to solve how to provide aid to those who need it most.
Rethinking How Banks Serve Customers and Protect Livelihoods on Main Street
Here Omer Ismail, Head of Marcus by Goldman Sachs, share insights on what banking looks like when customers come first, and how his own experiences as an immigrant shaped his perspective.
Day 5: Looking Ahead: An Integrated Financial Health System for All
As we emerge from COVID-19, explore trends, tools, and opportunities for leaders to address complex financial challenges, create stronger safety nets, and improve financial health for all.
Day 4: Rebuilding Resilience
With a focus on emergency savings, retirement, and insurance, we’ll explore the solutions that employers, policymakers, and other institutions are developing to help consumers recover and rebuild.
Day 3: Linking Health and Financial Health
Explore the link between health and financial wellness and the potential for solutions that bring leaders across medical and financial industries together in support of broad community health.
Day 2: Stabilizing Communities
Hear from industry leaders and stakeholders on how we can collectively continue to respond to the needs of underserved communities in times of crisis while building long-term solutions that lead to better lives.
Day 1: Redefining Livelihoods
In the aftermath of COVID-19, how can we move toward finhealth solutions that protect and empower workers and help small businesses to survive and thrive?
Financial Peace of Mind May Be Key Banking Product in COVID’s Wake
As America continues to reopen, banks and credit unions have an opportunity to show consumers how to regain their financial footing in an economy walloped by coronavirus closings. Ultimately, helping create financial well-being could mean more than product sales.
EMERGE Financial Health 2019
See the event highlights which brought innovators together over three days to explore Trust, Tech, and Transparency. We discussed what it takes to earn – and keep – the trust of customers, employees, and communities in a data-driven age.
Making Financial Health more than a Buzzword
By Chandni Ohri, Director, Financial Health Network The financial services industry has been trying to regain the trust and rebuild the relationship with their customers after the fallout of the 2008 financial crisis. In their efforts to regain trust and engage with customers, financial institutions are launching new initiatives focused on financial health and wellness….
How Industry Executives View Financial Health
In a new survey, the Financial Health Network reveals how financial institutions are approaching financial health as they seek to engage customers meaningfully and profitably.
BECU Leaders Spotlight Video
Hear about BECU’s journey as a Financial Health Leader from their Director of Community Outreach, Rachel Van Noord.
GreenPath Financial Wellness Leaders Spotlight Video
Hear about GreenPath Financial Wellness’ journey as a Financial health Leader from Director of Strategic Partnerships, Bill Druliner.
LendingClub Leaders Spotlight Video
Hear about Lending Club’s journey as a Financial Health Leader from Public Policy Director, Louis Caditz-Peck.
The Power of Non-Traditional Distribution Channels Webinar
During this Financial Health Network webinar, a group of innovative financial service providers shares about best practices in financial health measurement.
Case Study: Cultivating a Data-Driven Marketing Approach to Small Business Lending
The Financial Health Network Consulting Services worked with CRF to define, size, and categorize the underserved small business market, and provided insights for targeting them.
The Convenience of Blaming The Other Guy
Could overdrafting and payday borrowing actually compound each other, leading to greater use of both products? We asked the banks to compile some key behavioral statistics before and after the discontinuation of their “deposit advance” programs.
Case Study: Meeting the Needs of Underserved Consumers: Designing a Financial Package
The Financial Health Network Consulting Services worked with Prepare + Prosper to take their FAIR (Financial Access in Reach) initiative from a concept to an effective pilot.
Making the Business Case for Financial Health
A business strategy oriented around consumer financial health offers banks, credit unions, lenders, and other providers an avenue for growth, organizational resilience, and profitability.
Checks, Balances and the Myth of “Free”
By Jennifer Tescher, Financial Health Network Last week’s headlines gave the impression that America is suffering from a lack of basic financial access, particularly for lower-income consumers. The fact is, consumers have more access to high-quality, low- or no-cost transaction accounts than they have had in at least a decade, thanks to dramatic changes in…
Case Study: A Walk In Their Shoes: Improving Financial Health Solutions Through Empathy-Led Learning
Regions Bank participated in FinX to gain insights through first-hand experiences of the challenges that underserved consumers may face in an interactive, real-world structure.
2017 Impact Report: Financial Health: Building it Together
We are pleased to share our first-ever impact report highlighting the numbers and stories of progress behind our mission to improve the financial health of Americans.
Announcing 7 Companies Measuring Financial Health
The Financial Health Network’s Financial Health Beta Project is an initiative designed to help providers invest in their customers’ financial health. From June to December 2016, participating companies will use the Financial Health Network’s 8 financial health indicators to measure and track their customers’ financial health.
Competing on Financial Health: How Credit Unions can Win the Gen Y Market
Despite strong member satisfaction and negative consumer sentiment towards banks, credit unions’ market share of key profit drivers like mortgages and credit cards is in the single digits.
Case Study: Re-Defining an Awards Strategy: Opportunity Finance Network
More than 68 million low-income Americans don’t get the financial services they need. This market gap that prompted a network of community development financial institutions to turn to the Financial Health Network.
Investing in the American Dream
How financial institutions can build long-term relationships with immigrants before and after immigration reform.
Press Release: Financial Services Companies Pursuing Quality, Testing Innovative Small-Dollar Credit Products
New Research Highlights Consumer Preferences for Key Product Features Chicago, IL – (June 3, 2014) – Today, the Financial Health Network announced the creation of the Small-Dollar Credit Test & Learn Working Group. Five leading financial services providers—Regions Bank, LexisNexis Risk Solutions, Kinecta Federal Credit Union, Enova International and Emerge Financial Wellness—are piloting small-dollar credit […]
The Financial Health Network’s Vision of Financial Health
Learn the fundamentals of financial health, including what it means, why it matters, how to track it, and how your organization can use innovation to improve consumers' financial outcomes.
Redstone Federal Credit Union: Thinking Outside the Branch
In 2009, Peter Alvarez of Redstone Federal Credit Union attended his first Underbanked Financial Services Forum, an annual conference held by the Financial Health Network and SourceMedia, to learn more about the underserved market.