250-499 employees

Innovation

Innovation is at the heart of all we do at the Financial Health Network. We are committed to finding new and innovative ways to improve the financial health of all Americans and the communities where they live.

Financial Health Pulse

3 Takeaways from EMERGE Workplace

The pandemic has made it clear that workplace benefits are evolving. As Harvard Business Review recently reported, the vast majority of leaders are planning to expand benefits as a result of the COVID-19. What should your organization be considering? We designed our inaugural EMERGE…

Financial Health Can Be So… Retro

Some of the most popular financial health tools introduced by fintechs actually replicate and automate habits and “life hacks” that many households used successfully before the era of electronic banking and payments. These digital “retronovations” bode well for banks and credit unions seeking to offer services that help their customers while also bringing subscription revenues that lessen institutions’ dependence on penalty fees.

The Case for a Place-Based Approach to Financial Health

By Necati Celik Associate, Financial Health Network Place is security, space is freedom: we are attached to the one and long for the other.  Yi Fu Tuan, 2001: 3 There’s no place like home. Due to the pandemic, home has now become both the workplace and the playground for many of us. But what is…

Turning the Tide: Addressing Climate Change and Financial Health

By Eric Wilson Senior Associate, Financial Health Network As a data analyst at the Financial Health Network, I spend a lot of time with our U.S. Financial Health Pulse data set, searching for possible drivers of financial health. So, when combing through survey participants’ descriptions of shocks to their household finances, I found a number…

How Insurance Must Evolve to Serve Customers in Crisis

By Sarah Parker, Senior Director, Financial Health Network In the midst of the economic crisis brought on by the COVID-19 pandemic, consumers are realizing that insurance is not a nice-to-have; it’s a must-have. Life insurance carriers report a marked increase in interest from new customers who want to purchase policies, as people recognize the importance…

Fintech Over 50: Designing for Low- to Moderate-Income Older Adults

Despite their widespread use of technology, many adults 50 and older find it challenging to handle day-to-day financial needs online. However, shifting financial management systems online has become critical for older generations that face the greatest health risks from COVID-19. Through qualitative, human-centered research, the Financial Health Network uncovered barriers that inhibit older adults’ adoption of fintech, such as negative stereotypes about their tech savviness and concerns about losing granular control over their finances. This report offers recommendations for fintech customer experience design that financial services innovators can use to overcome these barriers and join older adults as partners on their journey toward financial health.

Financial Health Pulse

The U.S. Financial Health Pulse Goes to Washington

By Eric Wilson, Associate, Financial Health Network Despite economic indicators showing exceptional GDP growth and record low unemployment, the 2018 U.S. Financial Health Pulse shows that a vast majority of Americans are struggling with their financial health. In April, the Financial Health Network, along with Pulse funders and partners, took the findings of this benchmarking…

Comment Letter on Credit Scoring

The Center for Financial Services Innovation (CFSI) shares its perspective on how the Federal Housing Finance Agency (FHFA) can ensure that the Enterprises’ standards and processes can benefit consumers' financial health.