Thank you for Registering for Protecting Patients from Medical Debt: Strategies for Hospitals & Health Systems
Thank you for registering for Protecting Patients from Medical Debt: Strategies for Hospitals & Health Systems.
If You Build It, Will They Come? Lessons To Increase Product Uptake
The Financial Health Network teams up with Elevate and Finicity to ensure that the right audience finds and engages with a financial health product.
Managing the Initial Financial Shock
Justice-involved individuals and their families face a number of expenses that can create financial strains immediately after arrest, including posting bail and hiring legal representation.
Innovation
Innovation is at the heart of all we do at the Financial Health Network. We are committed to finding new and innovative ways to improve the financial health of all Americans and the communities where they live.
3 Takeaways from EMERGE Workplace
The pandemic has made it clear that workplace benefits are evolving. As Harvard Business Review recently reported, the vast majority of leaders are planning to expand benefits as a result of the COVID-19. What should your organization be considering? We designed our inaugural EMERGE…
Financial Health Solutions: Using Tax Refunds for Debt Repayment
As consumers around the world struggle to manage debt, learn about the impacts of digital initiatives on debt repayment during tax refund season.
It’s the Organizational Siloes, Not Just the IT Stacks, that Are Sidelining Innovation
Since consumers clearly want the personal finance tools developed by fintechs and other innovators, why are banks and credit unions not offering them widely? The core challenge is to get fintech apps to talk with banks’ existing technology stacks and build a shared business case across the organization.
What Banks Need From Their Technology Stack to Support Consumer Financial Health
Explore the current landscape and opportunities to help financial institutions overcome these barriers to power effective finhealth tools.
Financial Health Can Be So… Retro
Some of the most popular financial health tools introduced by fintechs actually replicate and automate habits and “life hacks” that many households used successfully before the era of electronic banking and payments. These digital “retronovations” bode well for banks and credit unions seeking to offer services that help their customers while also bringing subscription revenues that lessen institutions’ dependence on penalty fees.
EMERGE Backstage: Bankers as a Social Engine for Good
Hear from Sunrise Banks Chairman and CEO David Reiling as he discusses the Twin Cities-based bank’s efforts to support the urgent needs of its customers during a poignant last few months.
Start Here: A Step-by-Step Guide to Impact Evaluation
Understanding why you want to conduct impact evaluation is the first step in determining how you should do it.
The Case for a Place-Based Approach to Financial Health
By Necati Celik Associate, Financial Health Network Place is security, space is freedom: we are attached to the one and long for the other. Yi Fu Tuan, 2001: 3 There’s no place like home. Due to the pandemic, home has now become both the workplace and the playground for many of us. But what is…
Turning the Tide: Addressing Climate Change and Financial Health
By Eric Wilson Senior Associate, Financial Health Network As a data analyst at the Financial Health Network, I spend a lot of time with our U.S. Financial Health Pulse data set, searching for possible drivers of financial health. So, when combing through survey participants’ descriptions of shocks to their household finances, I found a number…
Financial Solutions Lab Announcements
Fintech has a powerful role to play in solving financial health challenges in a more inclusive way.
How Insurance Must Evolve to Serve Customers in Crisis
By Sarah Parker, Senior Director, Financial Health Network In the midst of the economic crisis brought on by the COVID-19 pandemic, consumers are realizing that insurance is not a nice-to-have; it’s a must-have. Life insurance carriers report a marked increase in interest from new customers who want to purchase policies, as people recognize the importance…
Fintech Over 50: Designing for Low- to Moderate-Income Older Adults
Despite their widespread use of technology, many adults 50 and older find it challenging to handle day-to-day financial needs online. However, shifting financial management systems online has become critical for older generations that face the greatest health risks from COVID-19. Through qualitative, human-centered research, the Financial Health Network uncovered barriers that inhibit older adults’ adoption of fintech, such as negative stereotypes about their tech savviness and concerns about losing granular control over their finances. This report offers recommendations for fintech customer experience design that financial services innovators can use to overcome these barriers and join older adults as partners on their journey toward financial health.
Are HSAs and IHRAs Good for Financial Health?
We used the Financial Health Network Compass Principles, a set of quality standards for products and services that support financial health, to assess HSAs and IHRAs.
Give Consumers Control of Their Financial Data
This research has been provided by Plaid.
The U.S. Financial Health Pulse Goes to Washington
By Eric Wilson, Associate, Financial Health Network Despite economic indicators showing exceptional GDP growth and record low unemployment, the 2018 U.S. Financial Health Pulse shows that a vast majority of Americans are struggling with their financial health. In April, the Financial Health Network, along with Pulse funders and partners, took the findings of this benchmarking…
Advances in Financial Health Measurement: Insights from the 2018 Financial Health Leaders Program
In 2018, 34 Financial Health Leaders measured the financial health of over 10 million consumers. This report shares case studies and best practices for using transactional data to measure financial health and for sharing consumer-facing financial health scores to empower customers and drive engagement.
Spreading Fintech Solutions into New Crucial Sectors
Read about the latest trends in fintech and learn about the companies in the fourth cohort of the Financial Solutions Lab, which seeks to identify, test, and bring to scale innovations that improve Americans' financial health.
2019 Financial Health Leaders Information Session
In this member-exclusive digital event, members met three organizations each with a singular focus on creating financial health for their consumers.
Comment Letter on Credit Scoring
The Center for Financial Services Innovation (CFSI) shares its perspective on how the Federal Housing Finance Agency (FHFA) can ensure that the Enterprises’ standards and processes can benefit consumers' financial health.
Solving the Cash Crunch
The Financial Health Network uncovers three ways providers can help small businesses access check funds and manage cash flow successfully.
2018 Financial Health Leaders Spotlight: GreenPath
Listen in as we hear GreenPath Financial Wellness share learnings from a recent strategic shift to expand their focus to financial wellness.
Best Practices in Financial Health Measurement
During this Financial Health Network webinar, a group of innovative financial service providers shares about best practices in financial health measurement.
2018 Financial Health Leaders Spotlight: Regions Bank
Listen in as we hear how Michael Cyr, Vice President of Consumer Strategy for Now Banking at Regions Bank, describes Now Banking’s measurement strategy and the next steps it is planning for its customers.
Finding The Right Measurement Tools
To create a more detailed understanding of the health of its customers, Credit Human partnered with the Financial Health Network to build better measurement tools.
Amy Cox Household Profile: Living Paycheck to Paycheck
U.S. Financial Diaries Case study: Amy Cox is a white 34-year-old single mother of two. She lives with her children, Hailey, 9, and Andy, 8, near Cincinnati, OH. A natural caregiver, Amy works at a day care center.
Measuring Financial Health of Members and the Community
Learn how UFCU is measuring its members’ and employees’ financial health and how it plans to measure the health of the community at large.
The Journey to Financial Health: Your Company’s Roadmap
Read this introductory guide to discover how to orient your business around financial health so that you can promote positive outcomes for your customers.
Straight-Talk: Successful Messaging for Secured Credit Cards
Earlier this year, the Financial Health Network worked in partnership with Visa to explore challenges and innovation within the secured credit card market.
Secured Credit Cards: Innovating at the Intersection of Savings and Credit
This paper takes an in-depth look at new consumer research on secured credit cards. In it, we explore how innovation in secured credit cards can help consumers build credit and savings at the same time.
Executive Summary: Designing for Financial Health: Stories and profiles from the Financial Capability Innovation Funds
We can educate consumers and provide access to financial products and services. But how do we help consumers use their knowledge and tools to improve their financial behavior and become financially healthy?
Dispatch from D.C. – 2016 Outlook
Credit Cards and Financial Health
Infographic: Lessons Learned in Successful Product Distribution
New research reveals just how much money financially underserved consumers spend on financial products and services. The latest data shows that in 2014, consumers spent $138 billion to simply manage their financial lives.
2014 Underserved Market Size: Financial Health Opportunity in Dollars and Cents
This report reveals that financially underserved American consumers spent $138 billion in fees and interest revenue in 2014, generated from a volume of $1.6 trillion in financial activity.
“MoneythinkMobile” by Moneythink
Moneythink pairs college student mentors with high school student mentees to provide coaching on sound financial management.
Prepaid Cards and the Financially Struggling Majority
“LIFT” by Filene Research Institute
Filene’s LIFT (Lower Interest For Timeliness) program offered interest rate reductions to borrowers who made timely loan payments.
“Lending Circles” by Mission Asset Fund
Mission Asset Fund’s (MAF) Lending Circles provides a zero-interest loan to help consumers build credit and access an affordable small-dollar loan.
A Financial Solutions Lab Brief on Household Cash Flow Challenges
This brief explores the challenge of household cash flow challenges, its impact on financial health, and the opportunity for innovation.
The Financially At Risk, a Consumer Financial Health Segment
Over 29 million Americans comprise the “at risk” segment – most likely of all the segments to live paycheck to paycheck and run out of money before the end of the month.
Member Summit Spring 2015 Presentation
Fresh Ideas for an Emerging Market: Highlights from the 8th Annual Underbanked Forum
As developing technology and new regulations continue to spark competition and transform the marketplace, deep consumer knowledge remains the key to success for businesses across the sector.
Lauren Walker Household Profile: Getting By With Limited Resources
U.S. Financial Diaries Case study: Lauren Walker, 29, is a single mother living with her four-year-old son Riley in a rented townhome in a small town in eastern Mississippi.
The Johnson Family Household Profile: Working Hard but Still Struggling
U.S. Financial Diaries: Sarah and Sam Johnson are a hardworking Ohio couple struggling to make ends meet despite the fact that they both work in stable, full-time jobs, and several part-time ones.
Core Innovation Capital: Capitalizing on Innovation
Core Innovation Capital has set out to serve more than 10 million people, and save them at least $50 a month, for a total annual savings of $6 billion, in addition to helping them become more upwardly mobile.
Meta: Promoting Better Understanding of Prepaid Card Use
Though prepaid card use is gaining in prevalence—there were 6 billion prepaid card transactions valued at more than $140 billion in 2009—few studies have examined how consumers really use prepaid cards.