Zeynep Ton

Zeynep Ton

Professor of the Practice, MIT Sloan, and Co-Founder and President, Good Jobs Institute

Zeynep is a professor of the practice in the operations management group at MIT Sloan School of Management, the co-founder and president of the nonprofit Good Jobs Institute, and the author of two books: The Good Jobs Strategy and The Case for Good Jobs.

In her research, teaching, and consulting work, Zeynep focuses on how organizations can design and manage their operations in a way that satisfies customers, employees, and investors simultaneously. Zeynep received numerous awards for teaching excellence at MIT Sloan and at Harvard Business School where she worked previously. Her research has been published in managerial and scholarly journals and has been featured widely in the media. The Good Jobs Institute has worked with more than two dozen companies—ranging from Fortune 100 to a two-store restaurant business to improve performance and jobs.

Zeynep lives in Cambridge with her husband and four children. A native of Turkey, she first came to the U.S. on a volleyball scholarship from the Pennsylvania State University, where she received her B.S. in Industrial and Manufacturing Engineering.  She received her D.B.A. from the Harvard Business School.

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Zeynep Ton | Rethinking What Makes a Good Job

As people struggle to make ends meet amid a cost-of-living crisis, employers play a critical role in supporting workers’ financial health. Research shows that creating good jobs isn’t just the right thing to do, but also the profitable thing to do – improving employee satisfaction, company performance, and market competitiveness. Listen in as Zeynep Ton, Professor of the Practice at MIT Sloan School of Management and Co-Founder and President of the Good Jobs Institute, makes the business case for investing in good jobs and shares ways to implement a good jobs approach.