Jennifer White offers financial institutions insights into how financial health takes a toll on consumers. J.D. Power benchmarks financial institutions and helps incubate new products and services supporting consumers’ financial health. Jennifer details how digital tools, relationship managers, and practical advice can work together for significant financial institution and consumer growth. 

Jennifer is responsible for banking and payment syndicated and proprietary research, including Retail Banking Satisfaction, Mobile App and Online Satisfaction, Financial Protection Satisfaction, and the Financial Health and Advice Program in both the U.S. and Canada. Jennifer has over 20 years of market research experience and an extensive background in financial services and healthcare industries.