The Cost of Financial Services for Struggling Households
FinHealth Spend Report 2021 co-author Meghan Greene goes beyond the numbers to shed light on the products that are driving spending and examines the meaningful disparities that impact the lives of millions in this member-exclusive video.
Empowering More Women to Build Savings
March is Women’s History Month, and March 8 is International Women’s Day. In celebration of women’s achievements and to take strides toward equity, we are devoting this Short-Term Savings Small Group meeting to exploring gender gaps in financial health, with a focus on promoting emergency savings.
Member Town Hall
Watch the 2021 Member-exclusive Town Hall on demand, featuring insights from fellow Members demonstrating how focusing on financial health can unlock powerful impacts for customers, employees, and communities.
2019 Financial Health Leaders
The Financial Health Leaders program recognizes Members that are at the forefront of financial health measurement.
Visionary Award
The Financial Health Visionary Award recognizes individuals who have shown unparalleled leadership in building a more accessible and inclusive financial system, and who seek to continue to inspire and encourage the next generation of leaders to innovate new solutions for the financially underserved.
The Fintech Effect: Consumer Impact and the Future of Finance
In this research, Plaid examines how consumers use fintech, how they feel about it, how it impacts their lives, and how all these sentiments vary across demographic groups.
Credit Union Technology Watch: 5G Networks
Emerging 5G technology is expected to become commonplace. Uncover opportunities to leverage 5G to benefit your organization and your members.
How Financial Institutions Can Structure Small-Dollar Credit for Financial Health
Recent regulatory developments have opened opportunities for lenders – particularly banks – to offer small-dollar credit. Data shows that investing in customers’ financial health results in greater long-term loyalty and profitability. In this brief for financial institutions and other lenders, the Financial Health Network offers a series of recommendations for supporting the short and long-term financial wellness of small-dollar credit customers.
Millions of American Families at Risk of Missing Out on Economic Relief. Again.
According to the eligibility rules of the CARES Act and the newly proposed “HEALS Act,” individuals are required to have a valid Social Security number in order to be eligible for an Economic Impact Payment.
Borrowing Opportunity: Using KPIs to Track Small-Dollar Lending Success
In this case study, we highlight our evaluation of Nusenda Credit Union’s small-dollar lending program, highlighting the positive impact on its participants and the business.
The Case for Stimulus: New Pulse Data Show Stimulus Payments Provided Valuable Lifeline to Unemployed Workers
By Thea Garon, Senior Director, Necati Celik, Associate and Andrew Dunn, Manager, Financial Health Network Since mid-March, the United States has lost more than 21 million jobs amid the COVID-19 pandemic. In order to help people get by, the Treasury Department began distributing recovery rebates, or “stimulus payments,” on April 11 as part of the…
The Financial Lives of Older Adults in the Era of COVID-19
By Jacquelyn Reineke, Manager and Heidi Johnson, Director, Financial Health Network There is no denying that the COVID-19 crisis has turned the world upside down. Everyone has had to deal with daily changes to their routines and come to terms with a new normal, but vulnerable populations — in particular, aging Americans — have faced the most devastating consequences…
Speaking Out About Racial Discrimination: A Letter To Our Staff
This blog by Jennifer Tescher was shared with the Financial Health Network staff in the wake of the murder of George Floyd at the hands of police and the protests and civil unrest that have followed: Putting emotions into words is hard right now.
Wayne State University Case Study: Giving Students a Second Chance at Success Through Debt Forgiveness
Research from the Financial Health Network shows that removing financial barriers for students can help them succeed both financially and academically. Learn how Wayne State University is working to develop effective tools for student success through the “Warrior Way Back,” a unique debt forgiveness program.
How to Manage Money in a Pandemic: A Behavioral Research-Based Approach
We have compiled behavioral science research on financial decisions to understand the challenges people may be facing and share our tips for how to spend savings and rework bills and debt to support financial health in a pandemic.
Etsy Gets Creative: Helping Sellers Build Emergency Savings
By Chandni Ohri, Director, Financial Health Network In October 2019, Etsy signed on to BlackRock’s Emergency Savings Initiative as one of the inaugural partners because they recognize the challenge and importance of emergency savings for their sellers. Emergency savings is one of the building blocks to improving financial health. In fact, the recent U.S. Financial…
Insights from the Financial Solutions Lab
This report shares lessons learned over the past five years of close collaboration and support for fintech solutions big and small. Our hope is that it serves as an invitation to join our efforts to improve the financial health of all Americans.
2019 Financial Health Leaders Spotlight Podcast: MMI
Our Financial Health Leaders program spotlights the Financial Health Network members who are at the forefront of financial health innovation. Listen in as we hear how MMI is using the FinHealth Score™ to measure the impact of natural disasters on its clients through a new initiative called Project Porchlight.
Introducing the 2019 Financial Health Leaders
The 2019 Financial Health Leaders designation offers selected organizations additional benefits including peer-learning opportunities through Financial Health Network’s Financial Health Leaders Working Group, a group of industry influencers from Financial Health Network.
2018 Financial Health Leaders Spotlight: Simple
Listen in as we hear Simple share what it discovered after measuring its customers’ financial health and how that’s propelling Simple forward in 2019.
Innovating for Financial Health: Three Case Studies
In this member-exclusive digital event, members met three organizations each with a singular focus on creating financial health for their consumers.
Member Summit 2018
Member Summit 2018 was October 4-5, 2018 in Chicago, IL.
2017 Financially Underserved Market Size Study
The Financial Health Network presents our 2017 Financially Underserved Market Size Study that illustrates the growing opportunity to address the needs of financially underserved consumers and identifies significant trends driving marketplace evolution and growth.
Secured Credit Cards: People of Color
A long history of discrimination and wealth-stripping has caused African Americans, Hispanics, and other people of color to have lower credit scores, less wealth, and less trust in the U.S. financial system than whites.
Dispatch from D.C. February 2017: A Look Ahead
Consumer Data Sharing Principles: A Framework for Industry-Wide Collaboration
Over the last two decades, the emergence of new intermediaries that aggregate data from numerous sources has enabled financial services providers of all kinds to provide consumers with a more complete view of their financial lives.
The Financial Health Network Comment Letter on Payday, Vehicle Title, and Certain High-Cost Installment Loans
The Financial Health Network is submitting this letter in response to the request for comments on “Payday, Vehicle Title, and Certain High-Cost Installment Loans,” issued by the Consumer Financial Protection Bureau (CFPB) and published on July 22, 2016.
The Financial Health Network Comment Letter on Mobile Financial Services Strategies
The Financial Health Network is submitting this letter in response to the request for comments on “Mobile Financial Services Strategies,” issued by the Federal Deposit Insurance Corporation (FDIC) and published on May 3, 2016.
8 Approaches to Unlocking Customer Opportunities
Discover eight learnings that the Center for Financial Services Innovation (CFSI) has gathered while helping more than 100 financial institutions engage more meaningfully with their customers.
The Financial Strains on Small-Dollar Credit Users
Taking a deeper look at data collected for our Consumer Financial Health Study released in March 2015, this Network-exclusive report highlights the financial behaviors, challenges, product usage patterns and demographics of small-dollar credit users.
A Snapshot of Quality and Innovation Among Small-Dollar Credit Installment Lenders
Millions of Americans lack access to high-quality, affordable credit. While innovating in the small-dollar credit industry poses challenges, the opportunity to serve borrowers in need of high-quality, small-dollar loans is significant.
The Financially Striving, a Consumer Financial Health Segment
Strivers are generally able to make ends meet, but many of them are not satisfied with their current financial situation and are working to better their financial circumstances.
U.S. Financial Diaries: Savings Horizons
U.S. Financial Diaries: Savings plays a central role in conversations about American household finance. Surveys suggest that few American households save enough for retirement, nor are Americans adequately prepared for emergencies
Consumer Financial Health Study
This research explores the state of financial health in America in a groundbreaking examination of consumer behaviors, attitudes, and preferences.
Infographic: Opportunity Fund, Start2Save, and the Journey of Product Development
Learn about the different phases of Start2Save, Opportunity Fund's savings program, which has provided $83 million in microloans and microsavings for clients in need since 1994.
The Financial Health Network Comment Letter on CFPB’s Policy on No-Action Letters
We at the Financial Health Network have seen instances where potentially high-quality innovations and products never make it to market because of regulatory concerns.
Driving Towards Impact: The Emergence of Financial Capability
Financial health means having day-to-day financial systems in place to manage income and expenses. It means having resiliency against unexpected shocks in the form of accessible financial options to handle ups and downs.
Financially Underserved Market Size Study 2012
The United States financially underserved market generated $89 billion in fees and interest in 2012, representing growth of 8% from $82 billion in 2011.
Infographic: How And Why Short-Term Savings Matter
From the U.S. Financial Diaries: Learn how and why short-term savings matter, especially for people in the United States who are earning unsteady incomes and facing unforeseen financial challenges.
The Hossains Household Profile: Adjusting to a New Life in the US
U.S. Financial Diaries: Ahmed and Shaila Hossain are immigrants from Bangladesh who moved in 2010 to Queens, NY, where there is a large Bangladeshi community.
Regions: Designing with a Fresh Eye: A Case Study in Meeting More Customers’ Needs
In this case study, the Center for Financial Services Innovation looks at the steps Regions took to create and implement products and services for the underserved, and why it is important to the bank to serve this customer segment well.
2011 Underbanked Market Sizing Study
Banks and credit unions can and should be doing much more to support consumer credit building – and, importantly, they can do so in ways that align their own success with the success of their customers.
Plastyc: Good Banking for All
When Patrice Peyret started Plastyc in 2006, he saw an opportunity to help people outside the mainstream economy participate in better and more cost-effective financial services.
The Financial Health Network Second Secured Credit Cards InBrief
The current economy has spawned renewed examination of the market potential for secured credit cards.
The Impact of Innovation – D2D Learning Brief
Low-income underbanked consumers typically lack sufficient savings to cover short-term needs or unexpected expenses—let alone to build a nest egg for longer-term goals.
Highlights from the 4th Annual Underbanked Financial Services Forum
This paper outlines some of the major themes which emerged during Fourth Annual Underbanked Financial Services Forum, in 2009, inlcuding an exploration of the heterogeneity of underbanked market segments
A Fundamental Need: Small-Dollar, Short-Term Credit
Learn how the increased scrutiny recently placed on the payday loan industry has underscored the need for innovation and motivated financial services providers to develop solutions.
Stored Value Cards: Challenges and Opportunities for Reaching Emerging Markets
This paper discusses the implications of stored value cards for unbanked and underbanked consumers, exploring positive effects such as the potential to build assets and improve credit records.
Retailers as Financial Services Providers: The Potential and Pitfalls of This Burgeoning Distribution Channel
Learn key findings about retail locations in which consumers can access financial services, including the impact of ATMs, point of sale and kiosk technology, and reloadable stored value cards.