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Research Paper

The Worker Financial Wellness Initiative – Making Workers’ Financial Security and Health a C-Suite Priority

The Worker Financial Wellness Initiative was designed to make workers' financial health a priority for executives. Learn why we believe America's largest companies should conduct a Worker Financial Wellness Assessment. JUST Capital and PayPal, in collaboration with the Financial Health Network and the Good Jobs Institute, have established a new initiative to make workers’ financial security and health a C-suite and investor priority. The organizations are calling on the CEOs of America’s largest companies to conduct a Worker Financial Wellness Assessment as a vital first step toward understanding the financial vulnerability of their workforce. Leading research shows that when workers are more financially secure, key business outcomes such as productivity, customer satisfaction, and employee turnover and engagement also improve.

Measuring the financial health of Americans

Despite the vast data collected by our government, we lack an accepted method of assessing financial health. Learn why we must measure not only each household’s annual income but also its annual spending, saving, borrowing, and planning habits to identify communities whose financial health is poor, deteriorating, or failing to keep pace with overall improvements.

FinHealth Spend

FinHealth Spend Report 2021

With this report – an evolution of our Financially Underserved Market Size Study – we shed light on how much households paid for a variety of everyday financial products and services in 2020, through lenses of financial health, income, race, and ethnicity.

Designing Digital Financial Advisory Tools for Low-to-Moderate Income Older Adults

Most low-to-moderate income (LMI) older adults are financially challenged to reach retirement and maintain their quality of life as they age. This report showcases research insights and design features that financial service providers can leverage to better support the needs of this group as they approach retirement, produced in partnership with the Institute of Consumer Money Management.

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 Non-Prime Tracker Report

Non-Prime Tracker Report

Provided by Elevate Credit, this research discusses the trend of decreased household income for prime and non-prime folks alike since the pandemic began. With this trend continuing, this decrease is likely to manifest itself within holiday spending.

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 2020 Branch Report

2020 Branch Report

Provided by Branch, this research reveals how the coronavirus pandemic has affected the priorities and concerns for workers in sectors such as food service, retail, and healthcare.

Financial Health Pulse

Balancing Today, Building Tomorrow: How Financially Coping Americans Plan, Save, and Invest

Even before COVID-19, millions of Americans were struggling financially, with more than half the population classified as Financially Coping. As job losses mount, savings are spent down, household debt grows, and investments shrink during the pandemic, Americans need financial support more than ever. This new research sheds light on how providers can support the saving and investing behaviors of Financially Coping consumers, ultimately improving both their immediate and long-term financial health.

Financial Health Can Be So… Retro

Some of the most popular financial health tools introduced by fintechs actually replicate and automate habits and “life hacks” that many households used successfully before the era of electronic banking and payments. These digital “retronovations” bode well for banks and credit unions seeking to offer services that help their customers while also bringing subscription revenues that lessen institutions’ dependence on penalty fees.

Supporting the Financial Lives of America’s Young People

Principal® Foundation research shows that In the United States, 54% of young people between the ages of 18 and 30 report they have hit financial rock bottom – a situation made worse by pandemic-related job losses and college closures. This report shares new potential solutions from the Principal Foundation YouthCan Initiative Innovation Challenge, which supports organizations working to tackle the financial issues facing young people today.

Member Exclusive
 Beyond Measurement: Insights from the 2019 Financial Health Leaders Program

Beyond Measurement: Insights from the 2019 Financial Health Leaders Program

By measuring financial health, businesses can better understand how customers save, spend, borrow, and plan and develop solutions to meet those needs. This report recognizes how our 2019 Financial Health Leaders used measurement to advance their companies’ strategic priorities, providing insights for organizations as they invest in the financial health of their customers, employees, and communities.

Fintech Over 50: Designing for Low- to Moderate-Income Older Adults

Despite their widespread use of technology, many adults 50 and older find it challenging to handle day-to-day financial needs online. However, shifting financial management systems online has become critical for older generations that face the greatest health risks from COVID-19. Through qualitative, human-centered research, the Financial Health Network uncovered barriers that inhibit older adults’ adoption of fintech, such as negative stereotypes about their tech savviness and concerns about losing granular control over their finances. This report offers recommendations for fintech customer experience design that financial services innovators can use to overcome these barriers and join older adults as partners on their journey toward financial health.

Financial Health Pulse

Hawaii Financial Health Pulse: 2019 Survey Results

The majority of Americans are struggling financially – and the everyday economic reality is similar for those who live and work in Hawaii. The Hawaii Financial Health Pulse offers an in-depth view of their financial struggles and coping strategies, along with potential solutions to improve financial health across Hawaii and the rest of the country.

Financial Solutions Lab

Insights from the Financial Solutions Lab

This report shares lessons learned over the past five years of close collaboration and support for fintech solutions big and small. Our hope is that it serves as an invitation to join our efforts to improve the financial health of all Americans.

Driving College Success

Higher education can provide remarkable access and opportunity to Americans, but financial challenges often prevent students from reaching their full academic potential. Read about how educational institutions can help more students achieve academic success and financial health.