Research Paper

Financial Data: The Consumer Perspective

While technology-driven financial products, services, and institutions have the potential to benefit consumers, they can also pose new risks due to the increased availability of financial data. To better understand the consumer perspective on the use of financial data, the Financial Health Network fielded a nationally representative survey. The findings in this report describe consumer understanding of practices in the financial data ecosystem, and consumer preferences on how they would like personal data to be treated. These findings can serve as a guide to both industry stakeholders and policymakers as they seek to build trust and ensure that both practice and policy serve consumers.

The Worker Financial Wellness Initiative – Making Workers’ Financial Security and Health a C-Suite Priority

The Worker Financial Wellness Initiative was designed to make workers' financial health a priority for executives. Learn why we believe America's largest companies should conduct a Worker Financial Wellness Assessment. JUST Capital and PayPal, in collaboration with the Financial Health Network and the Good Jobs Institute, have established a new initiative to make workers’ financial security and health a C-suite and investor priority. The organizations are calling on the CEOs of America’s largest companies to conduct a Worker Financial Wellness Assessment as a vital first step toward understanding the financial vulnerability of their workforce. Leading research shows that when workers are more financially secure, key business outcomes such as productivity, customer satisfaction, and employee turnover and engagement also improve.

Measuring the financial health of Americans

Despite the vast data collected by our government, we lack an accepted method of assessing financial health. Learn why we must measure not only each household’s annual income but also its annual spending, saving, borrowing, and planning habits to identify communities whose financial health is poor, deteriorating, or failing to keep pace with overall improvements.

FinHealth Spend

FinHealth Spend Report 2021

With this report – an evolution of our Financially Underserved Market Size Study – we shed light on how much households paid for a variety of everyday financial products and services in 2020, through lenses of financial health, income, race, and ethnicity.

Designing Digital Financial Advisory Tools for Low-to-Moderate Income Older Adults

Most low-to-moderate income (LMI) older adults are financially challenged to reach retirement and maintain their quality of life as they age. This report showcases research insights and design features that financial service providers can leverage to better support the needs of this group as they approach retirement, produced in partnership with the Institute of Consumer Money Management.

Financial Health Pulse

Balancing Today, Building Tomorrow: How Financially Coping Americans Plan, Save, and Invest

Even before COVID-19, millions of Americans were struggling financially, with more than half the population classified as Financially Coping. As job losses mount, savings are spent down, household debt grows, and investments shrink during the pandemic, Americans need financial support more than ever. This new research sheds light on how providers can support the saving and investing behaviors of Financially Coping consumers, ultimately improving both their immediate and long-term financial health.

Financial Health Can Be So… Retro

Some of the most popular financial health tools introduced by fintechs actually replicate and automate habits and “life hacks” that many households used successfully before the era of electronic banking and payments. These digital “retronovations” bode well for banks and credit unions seeking to offer services that help their customers while also bringing subscription revenues that lessen institutions’ dependence on penalty fees.

Supporting the Financial Lives of America’s Young People

Principal® Foundation research shows that In the United States, 54% of young people between the ages of 18 and 30 report they have hit financial rock bottom – a situation made worse by pandemic-related job losses and college closures. This report shares new potential solutions from the Principal Foundation YouthCan Initiative Innovation Challenge, which supports organizations working to tackle the financial issues facing young people today.

Fintech Over 50: Designing for Low- to Moderate-Income Older Adults

Despite their widespread use of technology, many adults 50 and older find it challenging to handle day-to-day financial needs online. However, shifting financial management systems online has become critical for older generations that face the greatest health risks from COVID-19. Through qualitative, human-centered research, the Financial Health Network uncovered barriers that inhibit older adults’ adoption of fintech, such as negative stereotypes about their tech savviness and concerns about losing granular control over their finances. This report offers recommendations for fintech customer experience design that financial services innovators can use to overcome these barriers and join older adults as partners on their journey toward financial health.

Financial Health Pulse

Hawaii Financial Health Pulse: 2019 Survey Results

The majority of Americans are struggling financially – and the everyday economic reality is similar for those who live and work in Hawaii. The Hawaii Financial Health Pulse offers an in-depth view of their financial struggles and coping strategies, along with potential solutions to improve financial health across Hawaii and the rest of the country.

Financial Solutions Lab

Insights from the Financial Solutions Lab

This report shares lessons learned over the past five years of close collaboration and support for fintech solutions big and small. Our hope is that it serves as an invitation to join our efforts to improve the financial health of all Americans.

Driving College Success

Higher education can provide remarkable access and opportunity to Americans, but financial challenges often prevent students from reaching their full academic potential. Read about how educational institutions can help more students achieve academic success and financial health.

Financial Solutions Lab

FinLab Snapshot 2018

To address the broad range of financial challenges facing consumers, the Financial Solutions Lab’s fourth annual Challenge focused on diversity in innovations and teams to promote new financial health solutions for diverse populations. The 2018 Snapshot Report offers insights on emerging trends in the fintech ecosystem and this year's applicant pool.

Insurtech for Financial Health

Explore three major insurtech advances that could help more Americans weather financial shocks successfully, as well as potential pitfalls for insurers working to align business incentives with customer needs.

Employee Financial Health

This paper addresses how employers can develop robust employee financial health strategies. By supporting the financial well-being of their workers, employers have the ability to promote staff engagement, improve productivity, and strengthen their brand reputation.

FinHealth Spend

2016 Financially Underserved Market Size Study

The Financial Health Network and Core Innovation Capital present this 6th annual market analysis to illustrate the size of the opportunity to address the needs of financially underserved consumers and identify significant trends driving marketplace evolution and growth.