Financial Data: The Consumer Perspective
While technology-driven financial products, services, and institutions have the potential to benefit consumers, they can also pose new risks due to the increased availability of financial data. To better understand the consumer perspective on the use of financial data, the Financial Health Network fielded a nationally representative survey. The findings in this report describe consumer understanding of practices in the financial data ecosystem, and consumer preferences on how they would like personal data to be treated. These findings can serve as a guide to both industry stakeholders and policymakers as they seek to build trust and ensure that both practice and policy serve consumers.
The Worker Financial Wellness Initiative – Making Workers’ Financial Security and Health a C-Suite Priority
The Worker Financial Wellness Initiative was designed to make workers' financial health a priority for executives. Learn why we believe America's largest companies should conduct a Worker Financial Wellness Assessment. JUST Capital and PayPal, in collaboration with the Financial Health Network and the Good Jobs Institute, have established a new initiative to make workers’ financial security and health a C-suite and investor priority. The organizations are calling on the CEOs of America’s largest companies to conduct a Worker Financial Wellness Assessment as a vital first step toward understanding the financial vulnerability of their workforce. Leading research shows that when workers are more financially secure, key business outcomes such as productivity, customer satisfaction, and employee turnover and engagement also improve.
Pulse Points Spring 2021: The Effects of Stimulus Payments and Tax Refunds on Consumer Finances
Stimulus payments and tax refunds caused account inflows to spike 33% in January and 42% in March, according to analysis from our new Pulse Points series.
Measuring the financial health of Americans
Despite the vast data collected by our government, we lack an accepted method of assessing financial health. Learn why we must measure not only each household’s annual income but also its annual spending, saving, borrowing, and planning habits to identify communities whose financial health is poor, deteriorating, or failing to keep pace with overall improvements.
Fintech as a Solution for Employee Financial Health: Findings from Five Exploratory Studies
We partnered with five fintechs – Brightside, HoneyBee, Manifest, MedPut, and Onward to explore how they’re used and their impact on employees’ financial lives.
Earned Wage Access and Direct-to-Consumer Advance Usage Trends
One in five families has less than two weeks of liquid savings. For the many U.S. workers living paycheck to paycheck, financial distress can occur in the time between earning and accessing wages.
Financial Health and Criminal Justice: The Impacts of Involvement
Across each phase of involvement with the criminal justice system, individuals and their families often experience negative financial health outcomes.
3 Approaches to Using Administrative Data To Measure Financial Health
Choosing the best approach to implement will depend on a company’s proposed use case, available data types, and resources available for analysis.
FinHealth Spend Report 2021
With this report – an evolution of our Financially Underserved Market Size Study – we shed light on how much households paid for a variety of everyday financial products and services in 2020, through lenses of financial health, income, race, and ethnicity.
Designing Digital Financial Advisory Tools for Low-to-Moderate Income Older Adults
Most low-to-moderate income (LMI) older adults are financially challenged to reach retirement and maintain their quality of life as they age. This report showcases research insights and design features that financial service providers can leverage to better support the needs of this group as they approach retirement, produced in partnership with the Institute of Consumer Money Management.
FinHealth MAP: Building a Business Strategy for Financial Health Impact
Achieving financial health impact doesn’t need to be a journey into the unknown. Learn how the Financial Health Network's FinHealth MAP can help guide your organization.
Financial Health Impact Lab: Innovation Highlights
Developing and testing innovative solutions is key to advancing financial health. That’s the driving force behind the Financial Health Impact Lab – a program that supports the groundbreaking work of organizations at the forefront of financial health measurement, like those profiled here.
Financial Health Solutions: Increasing Savings with a Choice at Onboarding
How can employers encourage workers to build their savings? Even, an employer-based earned-wage access platform, partnered with the Financial Health Leaders Lab to test the impact of presenting savings as an active choice during onboarding to its app.
Financial Health Solutions: Boost Savings with Challenges and Empowering Messages
How can competitions influence more people to build their savings? SaverLife, a nonprofit focused on helping working families to save and invest in their futures, partnered with the Financial Health Leaders Lab to test several approaches.
Knowing Better, Doing Better: HR Executives’ Perspectives on Employee Financial Health
Learn insights gathered through a recent survey of HR decision-makers on their awareness of and investments in employee financial health.
U.S. Financial Health Pulse: 2020 Trends Report
Discover key findings from the 2020 U.S. Financial Health Pulse regarding Americans' financial health, including profound disparities across race and ethnicity.
Financial Health Solutions: Using Tax Refunds for Debt Repayment
As consumers around the world struggle to manage debt, learn about the impacts of digital initiatives on debt repayment during tax refund season.
Consumer Financial Data: Legal and Regulatory Landscape
Explore the federal framework governing consumer financial data in the United States and learn the critical questions arising from our changing financial data ecosystem.
Race, Ethnicity, and the Financial Lives of Young Adults
Young adults of color, particularly those who are Black and Latinx, have borne a disproportionate share of economic hardship, as decades of systemic racism have made their communities more vulnerable to the effects of these crises.
What Banks Need From Their Technology Stack to Support Consumer Financial Health
Explore the current landscape and opportunities to help financial institutions overcome these barriers to power effective finhealth tools.
Balancing Today, Building Tomorrow: How Financially Coping Americans Plan, Save, and Invest
Even before COVID-19, millions of Americans were struggling financially, with more than half the population classified as Financially Coping. As job losses mount, savings are spent down, household debt grows, and investments shrink during the pandemic, Americans need financial support more than ever. This new research sheds light on how providers can support the saving and investing behaviors of Financially Coping consumers, ultimately improving both their immediate and long-term financial health.
Financial Health Can Be So… Retro
Some of the most popular financial health tools introduced by fintechs actually replicate and automate habits and “life hacks” that many households used successfully before the era of electronic banking and payments. These digital “retronovations” bode well for banks and credit unions seeking to offer services that help their customers while also bringing subscription revenues that lessen institutions’ dependence on penalty fees.
Supporting the Financial Lives of America’s Young People
Principal® Foundation research shows that In the United States, 54% of young people between the ages of 18 and 30 report they have hit financial rock bottom – a situation made worse by pandemic-related job losses and college closures. This report shares new potential solutions from the Principal Foundation YouthCan Initiative Innovation Challenge, which supports organizations working to tackle the financial issues facing young people today.
Fintech Over 50: Designing for Low- to Moderate-Income Older Adults
Despite their widespread use of technology, many adults 50 and older find it challenging to handle day-to-day financial needs online. However, shifting financial management systems online has become critical for older generations that face the greatest health risks from COVID-19. Through qualitative, human-centered research, the Financial Health Network uncovered barriers that inhibit older adults’ adoption of fintech, such as negative stereotypes about their tech savviness and concerns about losing granular control over their finances. This report offers recommendations for fintech customer experience design that financial services innovators can use to overcome these barriers and join older adults as partners on their journey toward financial health.
Hawaii Financial Health Pulse: 2019 Survey Results
The majority of Americans are struggling financially – and the everyday economic reality is similar for those who live and work in Hawaii. The Hawaii Financial Health Pulse offers an in-depth view of their financial struggles and coping strategies, along with potential solutions to improve financial health across Hawaii and the rest of the country.
2019 Financially Underserved Market Size Study
Discover opportunities to develop innovative, high-quality solutions to improve financial health for financially underserved consumers in the United States.
U.S. Financial Health Pulse 2019 Trends Report
How is the financial health of Americans changing over time? In a year-over-year analysis, the second annual U.S. Financial Health Pulse report reveals that the majority of Americans are still unprepared for financial shocks.
Insights from the Financial Solutions Lab
This report shares lessons learned over the past five years of close collaboration and support for fintech solutions big and small. Our hope is that it serves as an invitation to join our efforts to improve the financial health of all Americans.
Cross-Sector Solutions: A Guide to Nonprofit-Fintech Partnerships
Learn best practices and real-life success stories from the Financial Health Network’s Nonprofit-Fintech Exchange, a marketplace for exploring collaboration and sharing insights on building high-impact partnerships.
How Industry Executives View Financial Health
In a new survey, the Financial Health Network reveals how financial institutions are approaching financial health as they seek to engage customers meaningfully and profitably.
Driving College Success
Higher education can provide remarkable access and opportunity to Americans, but financial challenges often prevent students from reaching their full academic potential. Read about how educational institutions can help more students achieve academic success and financial health.
Redesigning the Financial Roadmap for the LMI 50+ Segment
Using data from the U.S. Financial Health Pulse, the Financial Health Network identifies five challenges for the LMI 50+ and opportunities for providers to support this fast-growing segment.
Spreading Fintech Solutions into New Crucial Sectors
Read about the latest trends in fintech and learn about the companies in the fourth cohort of the Financial Solutions Lab, which seeks to identify, test, and bring to scale innovations that improve Americans' financial health.
Insuring the Way to a Financially Resilient America
Using a combination of survey data and consumer interviews, the Financial Health Network presents consumer trends and insurance product design strategies that can help Americans build financial resilience.
FinLab Snapshot 2018
To address the broad range of financial challenges facing consumers, the Financial Solutions Lab’s fourth annual Challenge focused on diversity in innovations and teams to promote new financial health solutions for diverse populations. The 2018 Snapshot Report offers insights on emerging trends in the fintech ecosystem and this year's applicant pool.
Solving the Cash Crunch
The Financial Health Network uncovers three ways providers can help small businesses access check funds and manage cash flow successfully.
Insurtech for Financial Health
Explore three major insurtech advances that could help more Americans weather financial shocks successfully, as well as potential pitfalls for insurers working to align business incentives with customer needs.
Preparing for Tomorrow by Fixing Today
In this report, the Financial Health Network looks at long-term savings and beyond to understand how day-to-day financial challenges of LMI pre-retirees and retirees are getting in the way of their long-term financial health.
Addressing the Financial Health Needs of Small Business Owners
Read this report to discover the four financial health needs that are especially relevant for small business owners and learn which innovators are working to support entrepreneurs’ financial health.
Making Payroll Cards Work for Employees
An in-depth look at employee payroll card usage and opportunities for improvement in card design and delivery.
Financial Solutions Lab Impact Report
The Financial Solutions Lab Impact Report outlines how the Lab’s model has performed in positively impacting companies, the market, and ultimately, consumers’ financial health.
Redefining Student Success: Community Colleges and the Financial Health Journey
Actively supporting student financial health is a mission-critical investment for community colleges. This report provides a roadmap to help community colleges navigate that journey.
2017 Financially Underserved Market Size Study
The Financial Health Network presents our 2017 Financially Underserved Market Size Study that illustrates the growing opportunity to address the needs of financially underserved consumers and identifies significant trends driving marketplace evolution and growth.
Liability, Transparency and Consumer Control in Data Sharing
With industry leadership and regulatory support, there is an opportunity to build a liability framework for financial data sharing to support consumer protection, innovation and market growth.
A New Vision for Serving America’s Small Businesses
This paper examines the connections, similarities, and differences between consumer financial health and the financial health of small businesses.
Employee Financial Health
This paper addresses how employers can develop robust employee financial health strategies. By supporting the financial well-being of their workers, employers have the ability to promote staff engagement, improve productivity, and strengthen their brand reputation.
Financial Health and Community College Students
Understanding the three prominent financial health challenges that community college students face and how those students can improve their financial health through choosing and using quality products and services.
Global Financial Health Framework
This paper expands upon the Financial Health Network's initial financial health research and applies it to a global setting.
2016 Financially Underserved Market Size Study
The Financial Health Network and Core Innovation Capital present this 6th annual market analysis to illustrate the size of the opportunity to address the needs of financially underserved consumers and identify significant trends driving marketplace evolution and growth.
Consumer Data Sharing Principles: A Framework for Industry-Wide Collaboration
Over the last two decades, the emergence of new intermediaries that aggregate data from numerous sources has enabled financial services providers of all kinds to provide consumers with a more complete view of their financial lives.