Spreading Fintech Solutions into New Crucial Sectors
Read about the latest trends in fintech and learn about the companies in the fourth cohort of the Financial Solutions Lab, which seeks to identify, test, and bring to scale innovations that improve Americans' financial health.
Insuring the Way to a Financially Resilient America
Using a combination of survey data and consumer interviews, the Financial Health Network presents consumer trends and insurance product design strategies that can help Americans build financial resilience.
FinLab Snapshot 2018
To address the broad range of financial challenges facing consumers, the Financial Solutions Lab’s fourth annual Challenge focused on diversity in innovations and teams to promote new financial health solutions for diverse populations. The 2018 Snapshot Report offers insights on emerging trends in the fintech ecosystem and this year's applicant pool.
Solving the Cash Crunch
The Financial Health Network uncovers three ways providers can help small businesses access check funds and manage cash flow successfully.
Insurtech for Financial Health
Explore three major insurtech advances that could help more Americans weather financial shocks successfully, as well as potential pitfalls for insurers working to align business incentives with customer needs.
Preparing for Tomorrow by Fixing Today
In this report, the Financial Health Network looks at long-term savings and beyond to understand how day-to-day financial challenges of LMI pre-retirees and retirees are getting in the way of their long-term financial health.
Addressing the Financial Health Needs of Small Business Owners
Read this report to discover the four financial health needs that are especially relevant for small business owners and learn which innovators are working to support entrepreneurs’ financial health.
Making Payroll Cards Work for Employees
An in-depth look at employee payroll card usage and opportunities for improvement in card design and delivery.
Financial Solutions Lab Impact Report
The Financial Solutions Lab Impact Report outlines how the Lab’s model has performed in positively impacting companies, the market, and ultimately, consumers’ financial health.
Redefining Student Success: Community Colleges and the Financial Health Journey
Actively supporting student financial health is a mission-critical investment for community colleges. This report provides a roadmap to help community colleges navigate that journey.
2017 Financially Underserved Market Size Study
The Financial Health Network presents our 2017 Financially Underserved Market Size Study that illustrates the growing opportunity to address the needs of financially underserved consumers and identifies significant trends driving marketplace evolution and growth.
Liability, Transparency and Consumer Control in Data Sharing
With industry leadership and regulatory support, there is an opportunity to build a liability framework for financial data sharing to support consumer protection, innovation and market growth.
A New Vision for Serving America’s Small Businesses
This paper examines the connections, similarities, and differences between consumer financial health and the financial health of small businesses.
Employee Financial Health
This paper addresses how employers can develop robust employee financial health strategies. By supporting the financial well-being of their workers, employers have the ability to promote staff engagement, improve productivity, and strengthen their brand reputation.
Financial Health and Community College Students
Understanding the three prominent financial health challenges that community college students face and how those students can improve their financial health through choosing and using quality products and services.
Global Financial Health Framework
This paper expands upon the Financial Health Network's initial financial health research and applies it to a global setting.
2016 Financially Underserved Market Size Study
The Financial Health Network and Core Innovation Capital present this 6th annual market analysis to illustrate the size of the opportunity to address the needs of financially underserved consumers and identify significant trends driving marketplace evolution and growth.
Consumer Data Sharing Principles: A Framework for Industry-Wide Collaboration
Over the last two decades, the emergence of new intermediaries that aggregate data from numerous sources has enabled financial services providers of all kinds to provide consumers with a more complete view of their financial lives.
Financial Solutions Lab Snapshot: Innovations in Helping Consumers Weather Financial Shocks
Over the last year, more than 100 million American households experienced a financial shock. This year the Financial Solutions Lab’s second $3 million challenge was seeking solutions that could help Americans to weather such shocks.
Secured Credit Cards: Innovating at the Intersection of Savings and Credit
This paper takes an in-depth look at new consumer research on secured credit cards. In it, we explore how innovation in secured credit cards can help consumers build credit and savings at the same time.
Eight Ways to Measure Financial Health
This paper takes a closer look at the eight indicators we’ve identified and ways that providers can help.
Executive Summary: Eight Ways to Measure Financial Health
The Financial Health Network has developed eight indicators to measure financial health. We believe that these indicators establish a framework for shifting the financial services industry towards a focus on financial health, a focus on improving consumers’ lives.
2016 Prepaid Industry Scorecard
With millions depending on prepaid cards to help manage their financial lives and forthcoming CFPB regulations, it is important to gauge the quality of products in the marketplace and to encourage prepaid card issuers to develop offerings that actively improve consumers’ financial health.
Competing on Financial Health: How Credit Unions can Win the Gen Y Market
Despite strong member satisfaction and negative consumer sentiment towards banks, credit unions’ market share of key profit drivers like mortgages and credit cards is in the single digits.
2014 Underserved Market Size: Financial Health Opportunity in Dollars and Cents
This report reveals that financially underserved American consumers spent $138 billion in fees and interest revenue in 2014, generated from a volume of $1.6 trillion in financial activity.
Leveraging Innovation to Support the Financial Health of LMI Families with Children
Millions of Americans are raising children in households with poor family financial health and limited financial resources.
A Snapshot of Quality and Innovation Among Small-Dollar Credit Installment Lenders
Millions of Americans lack access to high-quality, affordable credit. While innovating in the small-dollar credit industry poses challenges, the opportunity to serve borrowers in need of high-quality, small-dollar loans is significant.
Designing High-Quality, Small-Dollar Credit: Insights from the Financial Health Network’s Test and Learn Working Group
Millions of Americans lack access to high-quality, affordable credit. Many of the small-dollar loans available to consumers are high-cost, low-quality products that often lead borrowers into a cycle of repeat usage and mounting debt.
Financial Solutions Lab Winners Brief
The Financial Solutions Lab at the Financial Health Network with founding partner, JPMorgan Chase, announced the nine winners of its $3 million competition for technology innovators.
U.S. Financial Diaries: Emergency Savings
Standard financial literacy curricula recommends that households should have at least three months of income set aside in emergency savings.
Consumers and Credit Scores: Understanding Consumer Confusion to Target Solutions
This research takes a look at an important component of consumer financial health: the credit score. The Financial Health Network appended two objective measures of credit-worthiness to the Consumer Financial Health Study.
Member Summit Spring 2015 Presentation
Consumer Financial Health Study
This research explores the state of financial health in America in a groundbreaking examination of consumer behaviors, attitudes, and preferences.
Big Data, Big Potential: Harnessing Data Technology for the Underserved Market
This paper examines four key trends and explores how real-life companies are leveraging Big Data in financial services.
2013 Financially Underserved Market Size
This report reveals that American consumers spent $103 billion in fees and interest revenue in 2013, generated from a volume of $1.3 trillion in financial activity.
Compass Principles – Guiding Excellence in Financial Services
The Compass Principles are guidelines for the U.S. financial services industry. They affirm standards of excellence in the design and delivery of basic tools that people use to manage their daily financial lives.
Design Matters – Learning from Consumers Experiences with Small-Dollar Loans
Reliable access to high-quality small-dollar credit (SDC) is vital to the financial success of millions of U.S consumers.
Investing in the American Dream
How financial institutions can build long-term relationships with immigrants before and after immigration reform.
Beyond Check-Cashing
Despite their gradual decline in use, checks remain prevalent, accounting for 33% of non-cash payments in the United States by face value.
Prepaid Industry Scorecard: Assessing Quality in the Prepaid Industry with the Financial Health Network’s Compass Principles
Over the past decade, millions of American households have turned to prepaid cards to spend, save, and manage their money.
Know Your Borrower – The Four Need Cases of Small-Dollar Credit Consumers
An increasing number of Americans are turning to nontraditional credit sources for quick access to cash.
Financially Underserved Market Size Study 2012
The United States financially underserved market generated $89 billion in fees and interest in 2012, representing growth of 8% from $82 billion in 2011.
Fresh Ideas for an Emerging Market: Highlights from the 8th Annual Underbanked Forum
As developing technology and new regulations continue to spark competition and transform the marketplace, deep consumer knowledge remains the key to success for businesses across the sector.
Investment Activity in Fintech for the Financially Underserved
This report examines the significant volume of recent investment activity in the FinTech market for financially underserved consumers. This consumer finance segment is a dynamic and growing space.
Annual Report 2012
For eight years, the Financial Health Network has championed innovative strategies for meeting the needs of underbanked consumers
Financial Technology Trends in the Underbanked Market
The emerging industry of technology startups providing financial services, known as FinTech, has typically targeted a relatively affluent customer base.
Stretch Time: Continuing to Reach for Financial Capability – Trends from the FCIF II
Driven to help households better manage their finances and attain financial stability, a number of nonprofits, financial services providers, and government agencies have turned to the concept of financial capability in the search for effective solutions.
Double Duty: Payments Cards as a Doorway to Greater Financial Health
Electronic payments are growing by leaps and bounds,overtaking paper as preferred payment mechanisms.
2011 Underbanked Market Sizing Study
Banks and credit unions can and should be doing much more to support consumer credit building – and, importantly, they can do so in ways that align their own success with the success of their customers.
A Complex Portrait- An Examination of Small-Dollar Credit Consumers
Every year, millions of American consumers use small-dollar credit (SDC) products for quick access to cash.