Financial Solutions Lab Snapshot: Innovations in Helping Consumers Weather Financial Shocks
Over the last year, more than 100 million American households experienced a financial shock. This year the Financial Solutions Lab’s second $3 million challenge was seeking solutions that could help Americans to weather such shocks.
Secured Credit Cards: Innovating at the Intersection of Savings and Credit
This paper takes an in-depth look at new consumer research on secured credit cards. In it, we explore how innovation in secured credit cards can help consumers build credit and savings at the same time.
Eight Ways to Measure Financial Health
This paper takes a closer look at the eight indicators we’ve identified and ways that providers can help.
Executive Summary: Eight Ways to Measure Financial Health
The Financial Health Network has developed eight indicators to measure financial health. We believe that these indicators establish a framework for shifting the financial services industry towards a focus on financial health, a focus on improving consumers’ lives.
2016 Prepaid Industry Scorecard
With millions depending on prepaid cards to help manage their financial lives and forthcoming CFPB regulations, it is important to gauge the quality of products in the marketplace and to encourage prepaid card issuers to develop offerings that actively improve consumers’ financial health.
Competing on Financial Health: How Credit Unions can Win the Gen Y Market
Despite strong member satisfaction and negative consumer sentiment towards banks, credit unions’ market share of key profit drivers like mortgages and credit cards is in the single digits.
2014 Underserved Market Size: Financial Health Opportunity in Dollars and Cents
This report reveals that financially underserved American consumers spent $138 billion in fees and interest revenue in 2014, generated from a volume of $1.6 trillion in financial activity.
Leveraging Innovation to Support the Financial Health of LMI Families with Children
Millions of Americans are raising children in households with poor family financial health and limited financial resources.
A Snapshot of Quality and Innovation Among Small-Dollar Credit Installment Lenders
Millions of Americans lack access to high-quality, affordable credit. While innovating in the small-dollar credit industry poses challenges, the opportunity to serve borrowers in need of high-quality, small-dollar loans is significant.
Designing High-Quality, Small-Dollar Credit: Insights from the Financial Health Network’s Test and Learn Working Group
Millions of Americans lack access to high-quality, affordable credit. Many of the small-dollar loans available to consumers are high-cost, low-quality products that often lead borrowers into a cycle of repeat usage and mounting debt.
Financial Solutions Lab Winners Brief
The Financial Solutions Lab at the Financial Health Network with founding partner, JPMorgan Chase, announced the nine winners of its $3 million competition for technology innovators.
U.S. Financial Diaries: Emergency Savings
Standard financial literacy curricula recommends that households should have at least three months of income set aside in emergency savings.
Consumers and Credit Scores: Understanding Consumer Confusion to Target Solutions
This research takes a look at an important component of consumer financial health: the credit score. The Financial Health Network appended two objective measures of credit-worthiness to the Consumer Financial Health Study.
Consumer Financial Health Study
This research explores the state of financial health in America in a groundbreaking examination of consumer behaviors, attitudes, and preferences.
Big Data, Big Potential: Harnessing Data Technology for the Underserved Market
This paper examines four key trends and explores how real-life companies are leveraging Big Data in financial services.
2013 Financially Underserved Market Size
This report reveals that American consumers spent $103 billion in fees and interest revenue in 2013, generated from a volume of $1.3 trillion in financial activity.
Compass Principles – Guiding Excellence in Financial Services
The Compass Principles are guidelines for the U.S. financial services industry. They affirm standards of excellence in the design and delivery of basic tools that people use to manage their daily financial lives.
Design Matters – Learning from Consumers Experiences with Small-Dollar Loans
Reliable access to high-quality small-dollar credit (SDC) is vital to the financial success of millions of U.S consumers.
Investing in the American Dream
How financial institutions can build long-term relationships with immigrants before and after immigration reform.
Beyond Check-Cashing
Despite their gradual decline in use, checks remain prevalent, accounting for 33% of non-cash payments in the United States by face value.
Prepaid Industry Scorecard: Assessing Quality in the Prepaid Industry with the Financial Health Network’s Compass Principles
Over the past decade, millions of American households have turned to prepaid cards to spend, save, and manage their money.
Know Your Borrower – The Four Need Cases of Small-Dollar Credit Consumers
An increasing number of Americans are turning to nontraditional credit sources for quick access to cash.
Financially Underserved Market Size Study 2012
The United States financially underserved market generated $89 billion in fees and interest in 2012, representing growth of 8% from $82 billion in 2011.
Fresh Ideas for an Emerging Market: Highlights from the 8th Annual Underbanked Forum
As developing technology and new regulations continue to spark competition and transform the marketplace, deep consumer knowledge remains the key to success for businesses across the sector.
Investment Activity in Fintech for the Financially Underserved
This report examines the significant volume of recent investment activity in the FinTech market for financially underserved consumers. This consumer finance segment is a dynamic and growing space.
Annual Report 2012
For eight years, the Financial Health Network has championed innovative strategies for meeting the needs of underbanked consumers
Financial Technology Trends in the Underbanked Market
The emerging industry of technology startups providing financial services, known as FinTech, has typically targeted a relatively affluent customer base.
Stretch Time: Continuing to Reach for Financial Capability – Trends from the FCIF II
Driven to help households better manage their finances and attain financial stability, a number of nonprofits, financial services providers, and government agencies have turned to the concept of financial capability in the search for effective solutions.
Double Duty: Payments Cards as a Doorway to Greater Financial Health
Electronic payments are growing by leaps and bounds,overtaking paper as preferred payment mechanisms.
2011 Underbanked Market Sizing Study
Banks and credit unions can and should be doing much more to support consumer credit building – and, importantly, they can do so in ways that align their own success with the success of their customers.
A Complex Portrait- An Examination of Small-Dollar Credit Consumers
Every year, millions of American consumers use small-dollar credit (SDC) products for quick access to cash.
Improving Consumer Outcomes Through Better Disclosure for Prepaid Cards
Increasingly, underserved Americans are turning to prepaid cards to meet their basic financial services needs.
New Underbanked Market Data from Core Innovation Capital and the Financial Health Network
The products and services that cater to the needs of financially underserved consumers are big business.
Highlights from the Sixth Annual Underbanked Financial Services Forum 2011
More than 600 participants gathered at the Sixth Annual Underbanked Financial Services Forum to discuss the future of the marketplace for the underbanked.
Prepaid Cards and Consumer Protections
Millions of underbanked Americans have found prepaid cards an effective way to meet their basic financial services needs.
The Future of Financial Services
The financial crisis and economic downturn have reshaped the financial services landscape.
Making the Shift from Financial Education to Financial Capability
The need for new ideas to improve Americans’ financial capability has been evident throughout the recent recession.
Results from the Financial Health Network’s Inaugural Industry Scan
In 2010, the Financial Health Network launched its largest effort yet to catalog all existing financial products and services aimed at the underbanked population: the Underbanked Industry Scan.
Financial First Encounters: An Examination of the Fractured Financial Landscape Facing Youth Today
Young adults entering the work force and managing wages for the first time today face a financial services marketplace that is markedly more complex than the one their parents first encountered as young adults.
Highlights of the Fifth Annual Underbanked Forum
As this year’s Forum made clear, the underbanked financial services industry is in a period of progress.
How Should We Serve the Short-Term Credit Needs of Low-Income Consumers?
Almost one-third of the 30 million U.S. households who are unbanked or underbanked borrow to pay for small-dollar, short-term needs.
From Financial Education to Financial Capability: Opportunities for Innovation
The recent financial crisis has revealed that Americans at all income levels exhibit difficulty in managing their finances and are ill-prepared to weather economic stresses.
Highlights from the 4th Annual Underbanked Financial Services Forum
This paper outlines some of the major themes which emerged during Fourth Annual Underbanked Financial Services Forum, in 2009, inlcuding an exploration of the heterogeneity of underbanked market segments
Turning Today’s Economic Inflection Point into Tomorrow’s Saving Behavior
In the face of today’s economic crisis, Americans have started saving again. And while saving could be a short-lived response to the crisis, the current impetus to save has created an opportunity for financial services organizations to lead the way in encouraging saving, especially those institutions targeting financially underserved consumers.
One Size Does Not Fit All: A Comparison of Monthly Financial Services Spending
The Financial Health Network has conducted an investigation into the amounts that prepaid cardholders spend each month to conduct essential financial transactions, and compared that to the amounts that they would spend if they remained underbanked or used checking accounts for the majority of their transactions instead.
The Financial Health Network and Asset Funders Network – Financial Services and Asset-Building Brief
Millions of lower-income consumers lack access to high-quality financial products and services that simultaneously meet their short-term needs and prepare them for long-term financial success.
Highlights from the 3rd Annual Underbanked Financial Services Forum
Gain insights from this third annual event, including the importance of building relationships, understanding the underbanked market, and increasing our conversations around saving.
The Financial Health Network Underbanked Consumer Study Fact Sheet
This resource identifies market size data and preferences among eight unique segments of the underbanked market, including "The Strivers," "Middle of the Road," and "Almost There."
A Fundamental Need: Small-Dollar, Short-Term Credit
Learn how the increased scrutiny recently placed on the payday loan industry has underscored the need for innovation and motivated financial services providers to develop solutions.
Nonprofit Distribution of Prepaid Cards
Discover how three nonprofit organizations are marketing and distributing prepaid debit cards to provide their community members with economical and convenient financial services.