Measure Financial Health in Minutes With Attune
Attune helps organizations optimize for financial health quickly and easily through data measurement and analytics. In a special video spotlight, learn about our new powerful digital insights platform, developed by a world-class advisory council and backed by years of research from the Financial Health Network.
Financial Health Pulse: 2021 U.S. Trends Report
Discover how Americans’ financial health outcomes have changed as COVID-19 continued to create unprecedented disruptions.
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Member Summit 2018
Over 175 attendees from over 138 Members joined us for the 2017 Member Summit. At this year’s Member Summit, we highlighted champions who share their strategies, approaches, and results — ultimately bringing together attendees for joint problem-solving.
Visionary Award
The Financial Health Visionary Award recognizes individuals who have shown unparalleled leadership in building a more accessible and inclusive financial system, and who seek to continue to inspire and encourage the next generation of leaders to innovate new solutions for the financially underserved.
Our 2021 Visionary Award: The Role of Leadership in Global FinHealth
Joined by our inaugural recipient Dan Schulman, President and CEO, PayPal, Jennifer Tescher, President and CEO, Financial Health Network, and the 2021 honoree, Her Majesty Queen Máxima of the Netherlands, United Nations Secretary-General’s Special Advocate for Inclusive Finance for Development, the discussion will include opportunities to ask questions about the role of leadership in advancing the mission and vision of financial health on a global scale.
Industry
Driving the Work of Economic Equity in Underserved Communities
While for many people in the U.S., seeing a bank—or several—is a daily occurrence, a lack of access to financial services is unfortunately a familiar story for underserved communities, especially communities of color. Last year, the Cherry Hill neighborhood of South Baltimore celebrated the opening of a 5,000-square-foot Chase bank branch, marking an important milestone: it was the first national bank to ever open in this historically Black community. Presented by JPMorgan Chase & Co.
Designing Digital Financial Advisory Tools for Low-to-Moderate Income Older Adults
Most low-to-moderate income (LMI) older adults are financially challenged to reach retirement and maintain their quality of life as they age. This report showcases research insights and design features that financial service providers can leverage to better support the needs of this group as they approach retirement, produced in partnership with the Institute of Consumer Money Management.
Good Jobs Matter: Investing in Worker Financial Health
In this final installment of the "Good Jobs Matter" blog series, we use the Financial Health Network’s eight financial health indicators to explore additional ways that employers can improve the financial health of their workers.
2021 Member Kit
Use the Press Kit to announce your membership to the Financial Health Network both publicly and internally. Also, take this opportunity to learn about Member-only research and events.
The Fintech Effect: Consumer Impact and the Future of Finance
In this research, Plaid examines how consumers use fintech, how they feel about it, how it impacts their lives, and how all these sentiments vary across demographic groups.
Race, Ethnicity, and the Financial Lives of Young Adults
Young adults of color, particularly those who are Black and Latinx, have borne a disproportionate share of economic hardship, as decades of systemic racism have made their communities more vulnerable to the effects of these crises.
Building Valuable Customer Relationships Through Financial Health
While the vast majority of customers expect their primary financial institutions (PFIs) to help improve their financial health, few believe their PFIs are actually doing it.
Why Undocumented Workers Deserve to Be Included in the Social Safety Net
Lack of access to the social safety net has consistently hindered pathways to financial health for undocumented immigrants. Expanding eligibility for benefits to undocumented immigrants, during the pandemic and beyond, would increase financial stability for their families and most likely bolster the economy as a whole.
Simplifying Savings: Using KPIs to Track Financial Health for Credit Union Members
The Financial Health Network worked with Community First Credit Union to analyze its Save My Change Program, a round-up savings tool, revealing the benefit to member financial health.
Policy Perspective: Supporting Consumers in a Financial Health Crisis
Author: Dan Murphy One striking feature of the Covid-19 economic crisis is just how different it is from our most recent financial crisis. While the subprime mortgage crisis began with an immediate shock to financial markets, the economic crisis brought about by this pandemic began with an immediate shock to public health that quickly impacted…
How Insurance Must Evolve to Serve Customers in Crisis
By Sarah Parker, Senior Director, Financial Health Network In the midst of the economic crisis brought on by the COVID-19 pandemic, consumers are realizing that insurance is not a nice-to-have; it’s a must-have. Life insurance carriers report a marked increase in interest from new customers who want to purchase policies, as people recognize the importance…
Member-Exclusive Webinar: The Intersection of Consumer Transactional + Survey Data
Discover insights related to the intersection of consumer transactional data and survey data during this first webinar from the U.S. Financial Health Pulse Webinar Series.
Consumers Are Not Financially Prepared for Natural Disasters – Here’s How to Help
Provided by Money Management International, this research reveals that many financial institutions are ill-equipped to support customers who have suffered a catastrophe, such as a natural disaster.
Restoring Lost Tools, Reframing “Consumer Choice”
How do we open up our industry’s mindset and encourage banks to restore choice to consumers who want to retake control over their own financial behavior? I have two modest proposals for banks and credit unions to adopt the retronovations as part of their account offerings.
2019 Financial Health Leaders Spotlight Podcast: Steady
Our Financial Health Leaders program spotlights the Financial Health Network members who are at the forefront of financial health innovation. Listen in as we hear Adam Roseman, CEO of Steady, share how Steady is measuring the financial health of their employees and how that will inform their plans for measuring their members’ financial health in the future.
Insights from the Financial Solutions Lab
This report shares lessons learned over the past five years of close collaboration and support for fintech solutions big and small. Our hope is that it serves as an invitation to join our efforts to improve the financial health of all Americans.
Deep Impact Through Collaborative Design
By Tanya Ladha, Director, Financial Health Network Financial technology companies, or fintechs, have altered consumer’s approach to their financial lives and financial health. Whether someone wants to save more, budget better, track their spending, or all of the above, there are many apps to support those efforts. Fintech companies can reach consumers anywhere, anytime, with…
Cross-Sector Solutions: A Guide to Nonprofit-Fintech Partnerships
Learn best practices and real-life success stories from the Financial Health Network’s Nonprofit-Fintech Exchange, a marketplace for exploring collaboration and sharing insights on building high-impact partnerships.
Financial Health Network Extends Reach to Workplace Sector at EMERGE
Our research shows that employees are struggling financially and are looking to their employers for solutions. The EMERGE workshop represented a doubling-down on our commitment to working with employers, payroll and benefits providers, workers’ representatives, thought leaders, and policymakers to solve employees’ financial challenges.
The Case for Employers to Invest in Employee Financial Health
Employees at mid- to large-sized companies struggle with many aspects of their financial lives, causing them stress and creating spillover effects on job productivity, according to a new survey of 1,000 employees. In this infographic, Financial Health Network reveals key survey findings and opportunities for employers.
How Industry Executives View Financial Health
In a new survey, the Financial Health Network reveals how financial institutions are approaching financial health as they seek to engage customers meaningfully and profitably.
Financial Health and Higher Education: The Power of Assessing Student Financial Health
There is increasing awareness among community colleges and universities regarding the link between student financial health and academic success. In 2018, working closely with a cohort of innovative colleges and universities, Financial Health Network developed a new, holistic framework for not only understanding, but also assessing and measuring student financial health.
Webinar: What Customers Actually Want: Customer Satisfaction and Financial Health
Join the authors of the U.S. Financial Health Pulse 2018 Baseline Survey for the third in a member-exclusive webinar series exploring findings from this groundbreaking research initiative.
The Power of Non-Traditional Distribution Channels Webinar
During this Financial Health Network webinar, a group of innovative financial service providers shares about best practices in financial health measurement.
FinHealth Score® Toolkit
Explore the Toolkit now to start measuring and improving your customers’ financial health.
Dispatch from D.C. September 2017
Financial Solutions Lab Snapshot: Helping More Americans Achieve Financial Health
The 2017 FinLab Snapshot discusses recent trends in the financial technology landscape based on observations from more than 350 applicants to the Financial Health Network’s Financial Solutions Lab.
Secured Credit Cards: Rural, Underserved Communities
Americans in rural communities are losing access to locally available, affordable financial services and products.
The Financial Health Network Comment Letter on Evaluating Charter Applications from Financial Technology Companies
In this letter, the Financial Health Network supports the OCC’s leadership in encouraging innovation that can improve the lives and financial health of consumers and small businesses.
Global Financial Health Framework
This paper expands upon the Financial Health Network's initial financial health research and applies it to a global setting.
The Financial Health Network Comment Letter to the CFPB Regarding Consumer Access to Financial Records
The Financial Health Network submitted its response to the CFPB’s Request for Information Regarding Consumer Access to Financial Records. In the letter, the Financial Health Network describes how companies should design data-sharing partnerships to support consumer choice and innovation. The letter also urges the CFPB to support the industry’s efforts to develop solutions by affirming consumers’ right to access their financial data through principles-based guidance.
Hidden in Plain Sight: How Secured Credit Cards Can Build Credit and Engage New Customers
This executive summary examines new consumer research on secured credit cards.
Eight Ways to Measure Financial Health
This paper takes a closer look at the eight indicators we’ve identified and ways that providers can help.
Executive Summary: Eight Ways to Measure Financial Health
The Financial Health Network has developed eight indicators to measure financial health. We believe that these indicators establish a framework for shifting the financial services industry towards a focus on financial health, a focus on improving consumers’ lives.
“Just Right” Small-Dollar Credit Products by Center for Community Self-Help
Center for Community Self-Help’s (Self-Help) “Just Right” line of small-dollar credit (SDC) products was designed to test features of SDC products offered to clients as affordable and safe credit options.
Member Summit Spring 2015 Presentation
Infographic: Improving the Financial Capability of Goodwill Employees
Learn how Goodwill created a mutually beneficial situation for the organization and its employees by offering payroll cards with features to help employees spend, save, and budget.
The Compass Guide to Payroll Cards
The Compass Guide to Payroll Cards defines industry-wide best practices for the design and delivery of payroll cards.
Design Matters – Learning from Consumers Experiences with Small-Dollar Loans
Reliable access to high-quality small-dollar credit (SDC) is vital to the financial success of millions of U.S consumers.
U.S. Financial Diaries – Spikes and Dips: How Income Uncertainty Affects Households
When asked whether “financial stability” or “moving up the income ladder” is more important, 77% of the participants in the U.S. Financial Diaries (USFD) research study chose “financial stability.”
Infographic: How And Why Short-Term Savings Matter
From the U.S. Financial Diaries: Learn how and why short-term savings matter, especially for people in the United States who are earning unsteady incomes and facing unforeseen financial challenges.
83 Charts To Describe The Hidden Financial Lives Of Working Americans
From the U.S. Financial Diaries: 83 Charts to Describe the Hidden Financial Lives of Working Americans.
Lauren Walker Household Profile: Getting By With Limited Resources
U.S. Financial Diaries Case study: Lauren Walker, 29, is a single mother living with her four-year-old son Riley in a rented townhome in a small town in eastern Mississippi.