2017 Payroll Industry Scorecard
The Financial Health Network offers its first quality assessment of the payroll card industry.
The Financial Health Network Comment Letter on Evaluating Charter Applications from Financial Technology Companies
In this letter, the Financial Health Network supports the OCC’s leadership in encouraging innovation that can improve the lives and financial health of consumers and small businesses.
The Journey to Financial Health: Your Company’s Roadmap
Read this introductory guide to discover how to orient your business around financial health so that you can promote positive outcomes for your customers.
Global Financial Health Framework
This paper expands upon the Financial Health Network's initial financial health research and applies it to a global setting.
Compass Principles: Transaction Product Examples
This one-pager gives examples of applying the Compass Principles to transaction products.
“SavingsQuest” by Doorways to Dreams
Doorways to Dreams’ (D2D) SavingsQuest tool is an online and mobile platform that uses the principles of gamification to encourage savings among prepaid card users.
The Financial Health Network Comment Letter on Exploring Special Purpose National Bank Charters for Fintech Companies
The Financial Health Network is submitting this letter in response to the request for comments on “Exploring Special Purpose National Bank Charters for Fintech Companies,” issued by the Office of the Comptroller of the Currency (OCC) and published on December 2, 2016.
Driving for Broke: The Underserved Insurance and Auto Loan Opportunity
In the United States, there are approximately 198 million insured vehicles on the road today. Among those, approximately 53 million vehicles are insured by low- to moderate-income (LMI) — often known as underserved — consumers.
Five Ways to Expand the Appeal of Your Financial Technology Product
Financial technology (“fintech”) has tremendous potential – as a delivery channel for high-quality products and services – to help consumers improve their financial health.
The Financial Health Network Comment Letter on Proposed Guidance for Third-Party Lending
The Financial Health Network is submitting this letter in response to the request for comments on the “Proposed Guidance for Third-Party Lending” issued by the Federal Deposit Insurance Corporation (FDIC) and published on July 29, 2016.
Consumer Data Sharing Principles: A Brief on the Framework for Industry-Wide Collaboration
Over the last two decades, the emergence of new intermediaries that aggregate data from numerous sources has enabled financial services providers of all kinds to provide consumers with a more complete view of their financial lives. – See more at: http://cfsinnovation.org/research/consumer-data-sharing-principles-a-brief-on-the-framework-for-industry-wide-collaboration/#sthash.oYX1cTQi.dpuf
Consumer Data Sharing Principles: A Framework for Industry-Wide Collaboration
Over the last two decades, the emergence of new intermediaries that aggregate data from numerous sources has enabled financial services providers of all kinds to provide consumers with a more complete view of their financial lives.
The Financial Health Network Comment Letter on Payday, Vehicle Title, and Certain High-Cost Installment Loans
The Financial Health Network is submitting this letter in response to the request for comments on “Payday, Vehicle Title, and Certain High-Cost Installment Loans,” issued by the Consumer Financial Protection Bureau (CFPB) and published on July 22, 2016.
Designing Breakthrough Solutions to Consumer Challenges
The Center for Financial Services Innovation (CFSI) offers consulting services that guide organizations through each stage of offering new solutions, from development to ongoing measurement.
Straight-Talk: Successful Messaging for Secured Credit Cards
Earlier this year, the Financial Health Network worked in partnership with Visa to explore challenges and innovation within the secured credit card market.
The Financial Health Network Comment Letter on Mobile Financial Services Strategies
The Financial Health Network is submitting this letter in response to the request for comments on “Mobile Financial Services Strategies,” issued by the Federal Deposit Insurance Corporation (FDIC) and published on May 3, 2016.
The Financial Health Network Comment Letter on OCC Responsible Innovation Whitepaper
The Financial Health Network recognizes the important role that access to high-quality financial products plays in helping consumers improve and maintain their financial health.
Secured Credit Cards: Innovating at the Intersection of Savings and Credit
This paper takes an in-depth look at new consumer research on secured credit cards. In it, we explore how innovation in secured credit cards can help consumers build credit and savings at the same time.
Hidden in Plain Sight: How Secured Credit Cards Can Build Credit and Engage New Customers
This executive summary examines new consumer research on secured credit cards.
Dispatch from D.C. — March 2016 — Full Report
Dispatch from D.C. — March 2016 — Executive Summary
Profiles in Innovation – The Financial Solutions Lab
With the Financial Solutions Lab, the Financial Health Network and JPMorgan Chase are bringing innovators, industry players, researchers, and bank executives to the table to make technology part of the financial health equation.
2016 Prepaid Industry Scorecard
With millions depending on prepaid cards to help manage their financial lives and forthcoming CFPB regulations, it is important to gauge the quality of products in the marketplace and to encourage prepaid card issuers to develop offerings that actively improve consumers’ financial health.
Case Study: Moving Beyond APR: How Oportun Re-Imagined the True Cost of a Loan so Customers Can Thrive
In partnership with the Financial Health Network, Oportun, a community development financial institution, have set about to understand and demystify the cost of credit that consumers face.
Financial Solutions Lab – Helping Americans Weather Financial Shocks
The 2016 Challenge topic of the Financial Solutions Lab is Helping Americans Weather Financial Shocks. This issue brief introduces the topic, the reasons it is an important problem to solve, and some innovative approaches to doing so.
Designing for Financial Health: Stories and profiles from the Financial Capability Innovation Funds
We can educate consumers and provide access to financial products and services. But how do we help consumers use their knowledge and tools to improve their financial behavior and become financially healthy?
Competing on Financial Health: How Credit Unions can Win the Gen Y Market
Despite strong member satisfaction and negative consumer sentiment towards banks, credit unions’ market share of key profit drivers like mortgages and credit cards is in the single digits.
“PayGoal” by Neighborhood Trust Financial Partners
Can a workplace financial counseling program leverage mobile tools to boost the financial health of low-and-moderate income employees?
8 Approaches to Unlocking Customer Opportunities
Discover eight learnings that the Center for Financial Services Innovation (CFSI) has gathered while helping more than 100 financial institutions engage more meaningfully with their customers.
“MyBudgetCoach” by Solutions for Progress
MyBudgetCoach (MyBC), operated and distributed by Solutions for Progress (SfP), is an online platform designed to complement and enhance existing financial coaching programs.
Dispatch from D.C. – 2016 Outlook
“MyPath Savings” by MyPath
MyPath partners with workforce development programs and financial institutions to help young adults improve their financial health.
Infographic: Lessons Learned in Successful Product Distribution
New research reveals just how much money financially underserved consumers spend on financial products and services. The latest data shows that in 2014, consumers spent $138 billion to simply manage their financial lives.
“CollegeSet” Facebook app by Juma Ventures
Juma Ventures is a San Francisco-based youth development organization dedicated to helping low- income high school students save for and complete a four-year college degree.
“MoneythinkMobile” by Moneythink
Moneythink pairs college student mentors with high school student mentees to provide coaching on sound financial management.
Dispatch from D.C. — December 2015
“LIFT-UP” by National League of Cities
LIFT-UP (Local Interventions for Financial Empowerment through Utility Payments) is a multi-city initiative overseen by the National League of Cities’ (NLC) Institute for Youth, Education, and Families designed to provide financial counseling to delinquent utility customers
“VITA Credit Builder” by Mission Economic Development Agency
In 2010, Mission Economic Development Agency (MEDA) launched its Volunteer Income Tax Assistance (VITA) Credit Builder program with the primary goal to establish or improve credit for low-income Latino immigrants and help them responsibly manage credit over the long term.
Leveraging Innovation to Support the Financial Health of LMI Families with Children
Millions of Americans are raising children in households with poor family financial health and limited financial resources.
“LIFT” by Filene Research Institute
Filene’s LIFT (Lower Interest For Timeliness) program offered interest rate reductions to borrowers who made timely loan payments.
“Just Right” Small-Dollar Credit Products by Center for Community Self-Help
Center for Community Self-Help’s (Self-Help) “Just Right” line of small-dollar credit (SDC) products was designed to test features of SDC products offered to clients as affordable and safe credit options.
A Snapshot of Quality and Innovation Among Small-Dollar Credit Installment Lenders
Millions of Americans lack access to high-quality, affordable credit. While innovating in the small-dollar credit industry poses challenges, the opportunity to serve borrowers in need of high-quality, small-dollar loans is significant.
“Lending Circles” by Mission Asset Fund
Mission Asset Fund’s (MAF) Lending Circles provides a zero-interest loan to help consumers build credit and access an affordable small-dollar loan.
“MAGIC Mojo” by Piggymojo
Piggymojo built an online and mobile tool that uses goal visualization, social sharing and mobile technology to help savers turn impulse buys into “impulse saves.”
“Borrow Less Tomorrow” by Clarifi
Piggymojo built an online and mobile tool that uses goal visualization, social sharing and mobile technology to help savers turn impulse buys into “impulse saves.”
Saving Habits and the Financially Struggling Majority
Designing High-Quality, Small-Dollar Credit: Insights from the Financial Health Network’s Test and Learn Working Group
Millions of Americans lack access to high-quality, affordable credit. Many of the small-dollar loans available to consumers are high-cost, low-quality products that often lead borrowers into a cycle of repeat usage and mounting debt.
A Financial Solutions Lab Brief on Household Cash Flow Challenges
This brief explores the challenge of household cash flow challenges, its impact on financial health, and the opportunity for innovation.