Member Summit 2022
Join this annual Member-Exclusive event to hear first-hand from the finhealth experts responsible for recent groundbreaking innovations, including the executives overhauling overdraft.
Member Summit 2020: Small Business Small Group
Small businesses need support as they seek to recover financially from the COVID-19 pandemic. Learn how our Members are working hard to address their immediate and long-term challenges.
Gap Between Financial Industry’s Intentions and Actions for Improving Customer Financial Health
New the Financial Health Network Survey Identifies Significant Gap Between Financial Industry’s Intentions and Actions for Improving Customer Financial Health Execs see loyalty, revenue, and competitive differentiation advantages with financial health initiatives, but many remain on the sidelines CHICAGO – April 29, 2019 – The recent U.S. Financial Health Pulse report revealed that only 28 […]
Prepaid Industry Scorecard: Assessing Quality in the Prepaid Industry with the Financial Health Network’s Compass Principles
Over the past decade, millions of American households have turned to prepaid cards to spend, save, and manage their money.
Know Your Borrower – The Four Need Cases of Small-Dollar Credit Consumers
An increasing number of Americans are turning to nontraditional credit sources for quick access to cash.
Financially Underserved Market Size Study 2012
The United States financially underserved market generated $89 billion in fees and interest in 2012, representing growth of 8% from $82 billion in 2011.
Annual Report 2012
For eight years, the Financial Health Network has championed innovative strategies for meeting the needs of underbanked consumers
Financial Technology Trends in the Underbanked Market
The emerging industry of technology startups providing financial services, known as FinTech, has typically targeted a relatively affluent customer base.
Double Duty: Payments Cards as a Doorway to Greater Financial Health
Electronic payments are growing by leaps and bounds,overtaking paper as preferred payment mechanisms.
Building Consumer Credit InBrief: A Winning Strategy for Financial Institutions and Consumers
Banks and credit unions can and should be doing much more to support consumer credit building – and, importantly, they can do so in ways that align their own success with the success of their customers.
2011 Underbanked Market Sizing Study
Banks and credit unions can and should be doing much more to support consumer credit building – and, importantly, they can do so in ways that align their own success with the success of their customers.
Improving Consumer Outcomes Through Better Disclosure for Prepaid Cards
Increasingly, underserved Americans are turning to prepaid cards to meet their basic financial services needs.
The Financial Health Network Comment Letter on CFPB’s Prepaid Card Regulation
The Financial Health Network is submitting this letter in response to the request for comment by the Consumer Financial Protection Bureau on May 24, 2012.
New Underbanked Market Data from Core Innovation Capital and the Financial Health Network
The products and services that cater to the needs of financially underserved consumers are big business.
Highlights from the Sixth Annual Underbanked Financial Services Forum 2011
More than 600 participants gathered at the Sixth Annual Underbanked Financial Services Forum to discuss the future of the marketplace for the underbanked.
The Financial Health Network Mobile InBrief
Although underbanked consumers in the U.S. often have insufficient access to financial services, their access to mobile phones is fairly widespread.
Reaching Underbanked Consumers Through Mobile Services
Underbanked consumers need minute-to-minute information about their finances, and mobile financial services (MFS) are well suited to deliver it.
The Future of Financial Services
The financial crisis and economic downturn have reshaped the financial services landscape.
Making the Shift from Financial Education to Financial Capability
The need for new ideas to improve Americans’ financial capability has been evident throughout the recent recession.
Results from the Financial Health Network’s Inaugural Industry Scan
In 2010, the Financial Health Network launched its largest effort yet to catalog all existing financial products and services aimed at the underbanked population: the Underbanked Industry Scan.
The Financial Health Network Third Secured Credit Cards InBrief
The Financial Health Network led a consumer research study on secured card products, conducted with MasterCard and Blue Flame Consulting.
Financial First Encounters: An Examination of the Fractured Financial Landscape Facing Youth Today
Young adults entering the work force and managing wages for the first time today face a financial services marketplace that is markedly more complex than the one their parents first encountered as young adults.
Highlights of the Fifth Annual Underbanked Forum
As this year’s Forum made clear, the underbanked financial services industry is in a period of progress.
The Financial Health Network Second Secured Credit Cards InBrief
The current economy has spawned renewed examination of the market potential for secured credit cards.
The Financial Health Network First Secured Credit Cards InBrief
The Financial Health Network led a consumer research study on secured card products, conducted with MasterCard and Blue Flame Consulting.
From Financial Education to Financial Capability: Opportunities for Innovation
The recent financial crisis has revealed that Americans at all income levels exhibit difficulty in managing their finances and are ill-prepared to weather economic stresses.
Highlights from the 4th Annual Underbanked Financial Services Forum
This paper outlines some of the major themes which emerged during Fourth Annual Underbanked Financial Services Forum, in 2009, inlcuding an exploration of the heterogeneity of underbanked market segments
Turning Today’s Economic Inflection Point into Tomorrow’s Saving Behavior
In the face of today’s economic crisis, Americans have started saving again. And while saving could be a short-lived response to the crisis, the current impetus to save has created an opportunity for financial services organizations to lead the way in encouraging saving, especially those institutions targeting financially underserved consumers.
One Size Does Not Fit All: A Comparison of Monthly Financial Services Spending
The Financial Health Network has conducted an investigation into the amounts that prepaid cardholders spend each month to conduct essential financial transactions, and compared that to the amounts that they would spend if they remained underbanked or used checking accounts for the majority of their transactions instead.
The Financial Health Network and Asset Funders Network – Financial Services and Asset-Building Brief
Millions of lower-income consumers lack access to high-quality financial products and services that simultaneously meet their short-term needs and prepare them for long-term financial success.
Highlights from the 3rd Annual Underbanked Financial Services Forum
Gain insights from this third annual event, including the importance of building relationships, understanding the underbanked market, and increasing our conversations around saving.
A Fundamental Need: Small-Dollar, Short-Term Credit
Learn how the increased scrutiny recently placed on the payday loan industry has underscored the need for innovation and motivated financial services providers to develop solutions.
Highlights from the 2nd Annual Underbanked Financial Services Forum
At this second annual event, attendees learned how to reach out to unbanked and underbanked consumers using various methods, including prepaid cards, remittances, credit scoring, and small-dollar loans.
The Predictive Value of Alternative Credit Scores
Being “credit underserved” can have many unfortunate consequences. Learn how companies are designing new strategies that assess creditworthiness in innovative ways.
Distributing Prepaid Cards Through Worker Centers: A Gateway to Asset Building for Low-Income Households
This research paper explores the mismatch between the consumer needs of low-wage immigrant unbanked and underbanked populations and existing financial products and vendor strategies.
Highlights from the Inaugural Underbanked Financial Services Forum
This event underscored the business opportunities inherent in serving the underbanked market and identified opportunities to help move consumers along a pathway to savings.
Accessing the American Dream: Utilizing Affinity Marketing to Reach Underbanked Populations
This report addresses the extent to which traditional affinity marketing models apply to underbanked segments while exploring the nonprofit community's role in marketing and distributing financial services.
Financial Services in the Workplace: Using Intermediaries to Achieve Long-Term Value
Discover the potential of HR outsourcers, payroll companies, worksite marketing firms, and other intermediaries to provide distribution and marketing opportunities for financial services.
Expanding Financial Services to Underbanked Consumers
This paper explores opportunities for using the moment of tax preparation to bridge the gap between the financial needs of underbanked consumers and services that can meet those needs.
Stored Value Cards: Challenges and Opportunities for Reaching Emerging Markets
This paper discusses the implications of stored value cards for unbanked and underbanked consumers, exploring positive effects such as the potential to build assets and improve credit records.
Breaking the Savings Barrier: How the Federal Government Can Build an Inclusive Financial System
Learn why an inclusive financial system is important, who the underbanked are and what keeps them out of the mainstream, and what the government and private sector can do about this problem.
Retailers as Financial Services Providers: The Potential and Pitfalls of This Burgeoning Distribution Channel
Learn key findings about retail locations in which consumers can access financial services, including the impact of ATMs, point of sale and kiosk technology, and reloadable stored value cards.