Big Data, Big Potential: Harnessing Data Technology for the Underserved Market
This paper examines four key trends and explores how real-life companies are leveraging Big Data in financial services.
The New Market Development Initiative: Case Study
The Center for Financial Services Innovation (CFSI) has identified additional opportunities to improve consumers' financial health in areas including affordable housing, community college, and healthcare.
The Financial Health Network Comment Letter on Department of Defense’s Military Lending Act
The Financial Health Network believes that access to high-quality financial services is necessary for consumers’ financial health.
Compass Principles – Guiding Excellence in Financial Services
The Compass Principles are guidelines for the U.S. financial services industry. They affirm standards of excellence in the design and delivery of basic tools that people use to manage their daily financial lives.
Beyond Check-Cashing
Despite their gradual decline in use, checks remain prevalent, accounting for 33% of non-cash payments in the United States by face value.
Infographic: 2013 Financially Underserved Market Size
The underserved represent a vast opportunity for financial services providers to meet consumer demand for high-quality products that support financial health.
Know Your Borrower – The Four Need Cases of Small-Dollar Credit Consumers
An increasing number of Americans are turning to nontraditional credit sources for quick access to cash.
Financially Underserved Market Size Study 2012
The United States financially underserved market generated $89 billion in fees and interest in 2012, representing growth of 8% from $82 billion in 2011.
Annual Report 2012
For eight years, the Financial Health Network has championed innovative strategies for meeting the needs of underbanked consumers
Bridging the Gap with Social Loans
Based in San Francisco, Mission Asset Fund (MAF) is a nonprofit organization dedicated to helping low-income, financially excluded consumers enter the mainstream financial system.
H&R Block – From Tax Prep to Tax Plus
Since 1955, H&R Block has been known as the go-to company for income tax advice and tax return preparation.
The Financial Health Network Comment Letter on OCC’s Proposed Deposit Advance Products
There is no one-size-fits-all credit product. Credit products are important tools for consumers’ financial management, but they need to be matched with the needs of the consumer.
Regions: Designing with a Fresh Eye: A Case Study in Meeting More Customers’ Needs
In this case study, the Center for Financial Services Innovation looks at the steps Regions took to create and implement products and services for the underserved, and why it is important to the bank to serve this customer segment well.
Core Innovation Capital: Capitalizing on Innovation
Core Innovation Capital has set out to serve more than 10 million people, and save them at least $50 a month, for a total annual savings of $6 billion, in addition to helping them become more upwardly mobile.
Nexxo Provides Next-Generation Bank-in-a-Box
Nexxo Financial Corporation joined forces with Centris Federal Credit Union and Carver Federal Savings Bank to supply transaction kiosks to provide consumers more convenient access to the financial services they need.
D2D Fund: Save to Win – The Success of Prize-Linked Savings
Many families are faced with critical choices when it comes to managing household income. General expenses and entertaining or ‘fun’ purchases often overshadow important financial priorities.
AARP Foundation Equips Older Consumers With Financial Know-How
AARP Foundation understands that many older people do not necessarily have access to affordable and reliable financial services.
Plastyc: Good Banking for All
When Patrice Peyret started Plastyc in 2006, he saw an opportunity to help people outside the mainstream economy participate in better and more cost-effective financial services.
Justine PETERSEN Case Study
This case study explores Justine PETERSEN. As a leader in microenterprise development and credit building, Justine PETERSEN emphasizes credit building as an empowering asset.
The Financial Health Network Comment Letter on CFPB’s Prepaid Card Regulation
The Financial Health Network is submitting this letter in response to the request for comment by the Consumer Financial Protection Bureau on May 24, 2012.
Reaching Underbanked Consumers Through Mobile Services
Underbanked consumers need minute-to-minute information about their finances, and mobile financial services (MFS) are well suited to deliver it.
Prepaid Cards and Consumer Protections
Millions of underbanked Americans have found prepaid cards an effective way to meet their basic financial services needs.
Financial First Encounters: An Examination of the Fractured Financial Landscape Facing Youth Today
Young adults entering the work force and managing wages for the first time today face a financial services marketplace that is markedly more complex than the one their parents first encountered as young adults.
Secure Future for Secured Cards
Read findings from the Center for Financial Services Innovation's (CFSI) study into consumer needs, behaviors, and perceptions around secured credit card products.
The Impact of Innovation – CBA Learning Brief
A credit score affects virtually every aspect of a person’s financial life—from buying a home or starting a business to the interest rate on credit cards.
The Financial Health Network Underbanked Consumer Study Fact Sheet
This resource identifies market size data and preferences among eight unique segments of the underbanked market, including "The Strivers," "Middle of the Road," and "Almost There."
A Fundamental Need: Small-Dollar, Short-Term Credit
Learn how the increased scrutiny recently placed on the payday loan industry has underscored the need for innovation and motivated financial services providers to develop solutions.