Fintech

Financial Solutions Lab

Four Ways to Make a Better Digital Experience for Consumers

While digital platforms make it easier to reach a larger number of consumers, it doesn’t always mean those consumers will choose your product or even continue to use it once they do. Gavin Michael, Head of Digital for Chase, offers the best practices that have helped his team transform the way they interact with their […]

Financial Solutions Lab

How Behavioral Science Can Improve Financial Technology Innovations

Guest blogger: Eldar Shafir, Co-Founder of ideas42, Princeton University Professor, and Advisory Council Member for the Financial Solutions Lab Like many of us, I’m lucky enough to be able to manage my daily life while devoting just a sliver of my mind to looking after my personal finances. But for lower-income American households, navigating continuously […]