Fintech

Supporting the Financial Lives of America’s Young People

Principal® Foundation research shows that In the United States, 54% of young people between the ages of 18 and 30 report they have hit financial rock bottom – a situation made worse by pandemic-related job losses and college closures. This report shares new potential solutions from the Principal Foundation YouthCan Initiative Innovation Challenge, which supports organizations working to tackle the financial issues facing young people today.

Fintech Over 50: Designing for Low- to Moderate-Income Older Adults

Despite their widespread use of technology, many adults 50 and older find it challenging to handle day-to-day financial needs online. However, shifting financial management systems online has become critical for older generations that face the greatest health risks from COVID-19. Through qualitative, human-centered research, the Financial Health Network uncovered barriers that inhibit older adults’ adoption of fintech, such as negative stereotypes about their tech savviness and concerns about losing granular control over their finances. This report offers recommendations for fintech customer experience design that financial services innovators can use to overcome these barriers and join older adults as partners on their journey toward financial health.

Restoring Lost Tools, Reframing “Consumer Choice”

How do we open up our industry’s mindset and encourage banks to restore choice to consumers who want to retake control over their own financial behavior? I have two modest proposals for banks and credit unions to adopt the retronovations as part of their account offerings.

Financial Solutions Lab

Insights from the Financial Solutions Lab

This report shares lessons learned over the past five years of close collaboration and support for fintech solutions big and small. Our hope is that it serves as an invitation to join our efforts to improve the financial health of all Americans.

Something Old, Something New

The features of the financial services landscape that have brought today’s consumers convenience, reduced friction, and easily accessed revolving credit have now been with us for so long that we view them as fixed infrastructure. These gains have been accompanied by a loss of some of the tools and habits of mind that helped the grandparents and great-grandparents of today’s Millennials make it through two world wars and the Great Depression.

Deep Impact Through Collaborative Design

By Tanya Ladha, Director, Financial Health Network Financial technology companies, or fintechs, have altered consumer’s approach to their financial lives and financial health. Whether someone wants to save more, budget better, track their spending, or all of the above, there are many apps to support those efforts. Fintech companies can reach consumers anywhere, anytime, with…

A Sharing of Ideas: How cross-country exchanges can foster innovation

Recently, Financial Health Network and MetLife Foundation hosted five social entrepreneurs from South Korea to exchange ideas and learnings with U.S. nonprofits, social enterprises, impact investors and financial health fintech companies. There were three main themes that made an impact on the South Korean social entrepreneurs.

Financial Solutions Lab

FinLab Snapshot 2018

To address the broad range of financial challenges facing consumers, the Financial Solutions Lab’s fourth annual Challenge focused on diversity in innovations and teams to promote new financial health solutions for diverse populations. The 2018 Snapshot Report offers insights on emerging trends in the fintech ecosystem and this year's applicant pool.

The Riddle of Overdrafting

Much about overdrafting behavior remains a mystery. Given the small amounts and short periods by which overdrafts occur, why aren’t many of them avoidable?

The Ends of the Month: A Blog Series

This blog series aims to explore solutions in one area of household finance where innovations by business, technologists, and regulators can all make a positive difference: the cash crunch too many families face at the end of the month, when their bills come due and their bank balances approach zero.

Product Innovation to Meet Customer Demand: 5 Tips For Your Institution

By Mindy Hauptman, Managing Director, Consulting Services, Financial Health Network Ready to tackle product innovations in order to improve your customers’ financial health? Financial Health Network Consulting Services is here to help. Request a consultation today. Innovative products result in happy customers, and customer satisfaction drives business. According to CFI Group’s Bank Satisfaction Barometer, products…

It’s On: FinLab Launches Fourth Challenge

$250K for each selected startup The Financial Solutions Lab — managed by Financial Health Network with founding Lab partner JPMorgan Chase & Co. — is excited to announce that applications are open for our fourth Innovation Challenge. Selected companies and nonprofits will each receive a $250,000 investment as well as unparalleled access to resources that can help them grow. For…

Startups: Win Your Way to Money20/20

Money20/20 is the world’s largest marketplace for ideas, connections and deals in Payments and Financial Services. It’s where leaders — representing every sector of the industry — come to seize new business opportunities, strengthen partnerships and discover the latest disruptions. With 11,000+ attendees — including more than 1,700 CEOs and Presidents from a whopping 4,500 companies and 85 countries — Money20/20 brings together…

Financial Solutions Lab

Fintech Founder Q&A: Dave.com

Everyone should have a friend they can turn to when they need someone to spot them a little cash. At least Jason Wilk thinks so, which is why he and his cofounders John Wolanin and Paras Chitrakar teamed up to build their fintech startup, Dave. Wilk is no stranger to the startup world, and Dave, […]

The Financial Health Network Comment Letter on Proposed Amendments to Rules Concerning Prepaid Accounts

The Financial Health Network submitted this letter in response to the request for comment on the proposed Amendments to Rules Concerning Prepaid Accounts, issued by the Consumer Financial Protection Bureau (CFPB, the Bureau) and published on June 29, 2017. Like the CFPB, we recognize the important role that prepaid products and services can play in the financial health of U.S. consumers and we are committed to promoting high-quality financial products. We believe that financial services can be a force for good in people’s lives and that meeting consumers’ needs responsibly is ultimately good for both the consumer and the provider.

The Financial Health Network Comment Letter on Information Regarding Consumer Credit Card Market

The Financial Health Network submitted this letter in response to the CFPB’s request for information on consumer credit card markets on March 10, 2017. Like the CFPB, the Financial Health Network recognizes the important role that access to high-quality financial products plays in helping consumers improve and maintain their financial health. We believe that finance can be a force for good in people’s lives and that meeting consumers’ needs responsibly is ultimately good for both the consumer and the provider.

Employee Financial Health

This paper addresses how employers can develop robust employee financial health strategies. By supporting the financial well-being of their workers, employers have the ability to promote staff engagement, improve productivity, and strengthen their brand reputation.