Attune: Supporting Financial Institutions Through Data-Driven Insights
Incubated at the Financial Health Network, the insights platform is helping institutions improve customers’ and employees’ financial lives.
The Overdraft Fee Reality: Why We Need Standards to Support Consumer Financial Health
Without industry-wide standards, financial institutions struggle to provide consistent, consumer-friendly solutions to overdraft solutions. Learn how financial health standards can boost transparency, spark innovation, and improve outcomes for everyone.
Consumers Paid $12.1B In Overdraft/NSF Fees in 2024—Credit Union Members Hit Harder Than Bank Customers
The data, from the Financial Health Network (FHN), shows those expenditures are approximately 48% more than the company previously thought and that CUs are grabbing a big share of the total overdraft fee market.
Credit unions’ reliance on overdraft fees comes into focus
Americans are paying far more in overdraft-related fees than previously known, with credit unions collecting almost all of the uncounted revenue, according to a new study.
In a deregulatory era, banks need to maintain customer care standards
The financial services industry has made positive gains in consumer trust in recent years. As we enter what seems likely to be an era of deregulation, that newfound trust is theirs to lose, writes Jennifer Tescher, of the Financial Health Network.
Patelco’s Erin Mendez: How Shifting Company Culture Drives Financial Health
How does a credit union's culture help to shape financial health for its members? Erin Mendez, President and CEO of Patelco Credit Union gives a firsthand look at how she's building a financial health-focused organization one team member at a time.
Breaking New Ground: Visionary Women Advancing Financial Health for All
We’re celebrating Women's History Month by honoring three trailblazing women instrumental in advancing the financial health movement over the past two decades – and they’re not done yet.
Retirement plan design: 4 key strategies to consider
Employers must rethink their retirement benefits and adopt science-backed approaches that drive meaningful impact. Here are four key strategies to consider:
“Every Woman Who Leads Today Makes It Easier For The Next To Rise”
In an exclusive interview with HR.com, Sarah shares her insights on the transformative power of upskilling, her strategies for confronting gender bias, and her optimistic vision for the next generation of women leaders.
How Fintech Leaders Drive Financial Inclusion
As fintech reshapes financial services, leaders explore how fintech expands access.
With the Consumer Agency on Pause, Here’s How to Protect Yourself
Rules on bank and credit card fees, medical debt and payment apps are in limbo. One thing you can do is carefully check your financial statements, one expert says.
Great wage divide: How earned wage access sparks controversy
Earned wage access is shaping up to be the most divisive financial product in decades as industry trade groups and consumer advocates spar over whether EWA should be classified as credit in order to protect consumers.