Making Client Voice Part of the Design Process: Behavioral Insights Elevate Flexibility and Simplicity in Financial Health Tools

Even before the COVID-19 pandemic, many families across America were struggling to make ends meet. But they still have big hopes and dreams today, from getting a car to finding better job opportunities to buying a home. To achieve any of these goals, saving and credit-building are two critical steps toward financial stability and self-determination. And at the current moment of societal upheaval, financial stability is not just nice-to-have, but vital. Presented by Capital One

Driving the Work of Economic Equity in Underserved Communities

While for many people in the U.S., seeing a bank—or several—is a daily occurrence, a lack of access to financial services is unfortunately a familiar story for underserved communities, especially communities of color. Last year, the Cherry Hill neighborhood of South Baltimore celebrated the opening of a 5,000-square-foot Chase bank branch, marking an important milestone: it was the first national bank to ever open in this historically Black community. Presented by JPMorgan Chase & Co.

In Their Words: What Older Adults Struggling Financially Need

Despite the recent stimulus, increased vaccinations, and gathering momentum of reopenings across the country, millions are still struggling with their financial health. Ongoing economic uncertainty, job loss, and physical health concerns have caused many to shift financial priorities just to stay afloat. In the Financial Health Network’s latest…

Financial Wellness for Employees: Insights from Five Fintechs

Employer-channel fintechs play an increasingly crucial role in supporting employees’ financial health through products like low-cost loans, and financial coaching. The Financial Solutions Lab partnered with the Social Policy Institute at Washington University in St. Louis to examine the uptake, usage, and impact of five companies: Brightside, HoneyBee, Manifest, MedPut, and Onward.

The Future of Financial Wellness is Taking Shape

As the way we work changes, financial wellness should adapt too. Explore these new ideas that are shaping the future. While the initial thrust into remote work was a crisis response, it is now being embraced by both employees and employers. In fact, many companies plan to maintain remote workforces. Presented by Morgan Stanley at Work

Financial Solutions Lab

Opportunities for FinHealth Innovation and Impact in Criminal Justice

People who are arrested, detained, and/or incarcerated often have interactions with the criminal justice system that lead to short-term financial crises and long-term financial instability for themselves and their families. In many cases, families forgo basic needs because of loss of income  following their loved one’s incarceration. Punitive fines and fees create a cycle of […]