When the Workplace Works: New Approaches to Improving Employee Well-Being
By Brenton Peck, Financial Health Network “Dear Employer, I need help.” I’ve been taking small steps to get ahead — picking up a few extra hours at work, saving diligently in my bank account, and working to rebuild my credit score. But this month, my son had an ER visit, which I thought was covered under his father’s…
Creating A Culture of Innovation that Builds Consumer Financial Knowledge
An EMERGE Pre-Conference Interview with Keynote Speaker Nandita Bakhshi Read about “Culture at the Core” session at the EMERGE Consumer Financial Health Forum. Learn More and Register Today >> Nandita Bakhshi is President and Chief Executive Officer of Bank of the West and co-CEO of BNP Paribas USA Inc. She is responsible for the strategic…
Why Providers Should Know Their Customers’ Unique Financial Stories
An EMERGE Pre-Conference Interview with Speaker Lynnette Khalfani-Cox By Elizabeth Vivirito, Financial Health Network Lynnette Khalfani-Cox We sat down with Lynnette Khalfani-Cox, New York Times best-selling author and CEO/Co-Founder of AskTheMoneyCoach.com, for a candid conversation about why providers should know their customers’ unique financial stories, what works to inspire consumers to act, and the importance…
Work-Life Imbalance: Why Financial Services Companies Should Care about their Employees’ Financial Health
By Rachel Schneider, Financial Health Network At the dawn of the industrial revolution, manufacturing jobs were terrible jobs. Conditions were dangerous; hours were far, far too long. But over time, the nature of the work changed. Whether the changes were the result of unionization, regulation or just good business, what history reminds us is that…
Fintech Apps Bring Stability to Stressed Families
“In the U.S. we don’t really have an access-to-banking problem,” says Jennifer Tescher, president of the Center for Financial Services Innovation, a nonprofit that aims to help the industry better serve low- and moderate-income consumers. After all, 93% of U.S. households have bank accounts, according to the latest Federal Deposit Insurance Corp. data. “The bigger […]
The Future is Here: Disrupting Information, Intelligence, and Advice in the Augmented Age
An EMERGE Pre-Conference Interview with Speaker Brett King By Elizabeth Vivirito, Financial Health Network Brett King We sat down with Brett King, futurist, innovator, radio host, founder of a neo-bank, to hear how he’s thinking about the future — and what the threats and opportunities are to banks, credit unions, and technology companies. You sit in a…
How Walmart is championing well-being among the country’s largest workforce
An EMERGE Pre-Conference Interview with Speaker David Hoke By Elizabeth Vivirito, Financial Health Network Read about “From the Corner Office to the Cubicle: Financial Health at Work,” session at the EMERGE Consumer Financial Health Forum. Learn More and Register Today >> David Hoke is Sr. Director of Health & Well-Being at Walmart. What is it — exactly — that…
We Tracked Every Dollar 235 U.S. Households Spent for a Year, and Found Widespread Financial Vulnerability
Income inequality in the United States is growing, but the most common economic statistics hide a significant portion of Americans’ financial instability by drawing on annual aggregates of income and spending. Annual numbers can hide fluctuations that determine whether families have trouble paying bills or making important investments at a given moment. The lack of access […]
JPMorgan’s start-up partner was ‘blown away’ by Dimon’s letter
Ryan Falvey knew that the Center for Financial Services Innovation was highly regarded at JPMorgan, but he was shocked to see it so prominently featured in CEO Jamie Dimon’s annual shareholder letter. Read the full article here >>>
Beyond Financial “Inclusion”: Why Language Matters in the Drive toward Social Justice
By Elizabeth Vivirito, Financial Health Network For years, the global and United States financial inclusion communities have worked in parallel, employing slightly different strategies and metrics of success in their aim to build markets that include all people — especially the most vulnerable. More recently the global financial inclusion sector has been focusing on both education about…
Google Makes a “Play” for Financial Health
By Shannon Austin, Financial Health Network When you think of Google, you’re probably thinking search. Synonymous with how we call tissues by the brand name “Kleenex,” the phrase “Google it” is, of course, how we all associate finding things. In that way, “Googling it” has taken the place of many practices the over-40 set grew…
The Long Game of Impact Investing
By Jennifer Tescher, President & CEO, Financial Health Network When I launched the Financial Health Network nearly 13 years ago, no one knew who we were, and virtually no one knew what it meant to be underbanked. All I knew was that I was supposed to figure out how technological changes in financial services could…