Rewiring Our System for Financial Health
Here’s where we’ll be focused moving forward to drive widespread action on financial health – stopping at nothing short of systemic change.
We can’t improve equity in financial health without the data to understand today’s inequities. Yet, too often, organizations operate with an incomplete picture of their customers’ and workers’ financial lives.
By providing actionable insights on core and frontier issues in financial health, we’ll continue to shed light on a range of consumer needs while also expanding our research into areas like artificial intelligence (AI) and the climate crisis. Our goal is to give business and policy leaders the information to create products, worker benefits, and policies that advance financial health equitably and sustainably.
Our Next Steps
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- Uncovering consumer needs through the Financial Health Pulse®
- Tackling emerging trends through our Financial Health Frontiers initiative
- Exploring additional topics that are intertwined with financial outcomes
As we lay the foundation for equity, we must create mechanisms to ensure that all financial institutions and workplaces put financial health first. Standards can codify the change we seek, setting clear expectations for the behaviors, practices, and policies that support the financial health of all people.
Our goal is to develop standards that providers and employers can use to drive financial health. With standards in place, financial health will become the norm – not only for our partners, but for organizations across industries and sectors.
Our Next Steps
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- Talking with business leaders about where they need prescriptive guidance
- Translating our knowledge of “what works” into the next generation of standards
- Creating opportunities for benchmarking
We dream of a future where your zip code doesn’t dictate your financial destiny. Closing profound racial and gender gaps requires not only rethinking which solutions we create for those historically left behind, but also rewiring how we make decisions – and who makes them.
We’re committed to driving more equitable financial health outcomes by working with our partners to identify and remove the systemic barriers standing in our way. That includes centering diverse voices in our work to create a more inherently fair system.
Our Next Steps
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- Partnering with the Corporate Racial Equity Alliance to institute equity standards for businesses
- Creating a role dedicated to financial health equity
- Spotlighting disparities through research and recommendations
AI is a once-in-a-generation technology with vast potential to either provide personalized financial support at scale – or further entrench inequities. It’s up to our community to use tools like AI responsibly to expand financial health.
We plan to catalyze the use of AI and other emerging technologies to improve financial health, unlocking innovations beyond our wildest imaginations today. Building on our longtime record of leadership in financial technology, we’ll continue to explore how these innovations can help more people lead financially healthier lives.
Our Next Steps
- Researching AI to understand its potential rewards and risks
- Continuing to support fintechs as they identify, test, and scale innovations
- Advising our partners on how to invest in and develop equitable solutions