2019 Financial Health Leaders
The Financial Health Leaders program recognizes Members that are at the forefront of financial health measurement.
3 Takeaways from EMERGE Workplace
The pandemic has made it clear that workplace benefits are evolving. As Harvard Business Review recently reported, the vast majority of leaders are planning to expand benefits as a result of the COVID-19. What should your organization be considering? We designed our inaugural EMERGE…
Making Client Voice Part of the Design Process: Behavioral Insights Elevate Flexibility and Simplicity in Financial Health Tools
Even before the COVID-19 pandemic, many families across America were struggling to make ends meet. But they still have big hopes and dreams today, from getting a car to finding better job opportunities to buying a home. To achieve any of these goals, saving and credit-building are two critical steps toward financial stability and self-determination. And at the current moment of societal upheaval, financial stability is not just nice-to-have, but vital. Presented by Capital One
The Future of Financial Wellness is Taking Shape
As the way we work changes, financial wellness should adapt too. Explore these new ideas that are shaping the future. While the initial thrust into remote work was a crisis response, it is now being embraced by both employees and employers. In fact, many companies plan to maintain remote workforces. Presented by Morgan Stanley at Work
Formerly Incarcerated People Need Financial Stability to Make Their Return Home A Success
There are more than 44,000 federal, state, and local restrictions that block access to public benefits, employment opportunities, and other crucial services that returning citizens need to establish stability and build their financial health.
Eviction Prevention: Tips for Effective Resident Engagement
Provided by NeighborWorks America, this research examines the most common reasons for loss of rental housing and identifies which resources vulnerable renters need to achieve housing stability.
Credit Union Spotlight: Measuring to Improve Member Financial Health
These case studies highlight our measurement of transactional indicators with three credit unions, enabling them to drive positive impact for their members and their businesses.
EMERGE Backstage: The Policy Landscape for Financial Health
Explore the potential to reshape financial health policy in the wake of three transformative events: the COVID-19 pandemic, the resulting economic contraction, and the renewed drive to address systemic racism ignited by the brutal murder of George Floyd.
Motivating Change: Behavioral Economics and Financial Health
By Heidi Johnson Director, Financial Health Network Director Heidi Johnson joined the Financial Health Network team in 2019 to lead our work applying behavioral insights to the design and delivery of financial health products. She comes to our organization from the Consumer Financial Protection Bureau, where she led a behavioral research program and contributed to…
Measuring Financial Health in the Middle of a Pandemic
To measure the financial health of customers amid the economic devastation of COVID-19, organizations can leverage their own existing data and evaluate the rate of change in these metrics over time.
Bearing the Brunt of COVID-19: Fears and Challenges of Financially Vulnerable Americans
By Thea Garon, Senior Director and Andrew Dunn, Manager, Financial Health Network The COVID-19 pandemic and its economic fallout are likely to have the largest impact on those who are already struggling financially. Survey data from the University of Southern California and the U.S. Financial Health Pulse show that Financially Vulnerable Americans believe they are…
U.S. Financial Health Pulse Fact Sheet: COVID-19
Looking at existing data on financial health pre-crisis can help us size up its potential downstream effects.
Youth Finances in the U.S.: Stories of Adversity and Hope
Provided by Principal Foundation, this research reveals findings about the financial struggles of people ages 15-36 living in the United States, with a focus on low- to moderate-income individuals.
Financial Health & Behavioral Change
This research has been provided by FinFit.
Trends in Financial Health: A Look Back on 2019
By Thea Garon, Director, Financial Health Network A few weeks ago, the Financial Health Network released new data from the U.S. Financial Health Pulse, a groundbreaking study designed to provide ongoing snapshots of financial health in America. Launched last year, the study draws upon consumer surveys and transactional data to assess how people are spending,…
Comment Letter: Small-Dollar Lending
The Center for Financial Services Innovation responds to the FDIC’s Request for Information on Small-Dollar Lending based on our research into the consumer behaviors, products, and providers that comprise the market for small-dollar credit.
Case Study: Designing an Employee Financial Health Management Platform
The Financial Health Network Consulting Services worked with Discover to explore options for creating a comprehensive employee financial health platform.
2018 Financial Health Leaders Spotlight: Moven
Listen in as we hear Moven share how it’s measuring the financial health of both their employees and the users of their app and what they are learning along the way.
U.S. Financial Health Pulse: 2018 Baseline Survey Results
In this initial study, the Financial Health Network reveals how we’re faring financially and the trends shaping our financial health.
2018 Financial Health Leaders Spotlight: GreenPath
Listen in as we hear GreenPath Financial Wellness share learnings from a recent strategic shift to expand their focus to financial wellness.
2018 Financial Health Leaders Spotlight: Servus Credit Union
Listen in as we hear how Servus Credit Union is working to embed its noble purpose of shaping member financial fitness into all areas of the credit union by using a series of purpose-driven outcomes for both the credit union and its members.
Finding The Right Measurement Tools
To create a more detailed understanding of the health of its customers, Credit Human partnered with the Financial Health Network to build better measurement tools.
2017 Financially Underserved Market Size Study
The Financial Health Network presents our 2017 Financially Underserved Market Size Study that illustrates the growing opportunity to address the needs of financially underserved consumers and identifies significant trends driving marketplace evolution and growth.
A Unique Short-Term Cash Flow Solution
Learn how Neighborhood Trust’s web-based application, WageGoal, integrates with employer payroll systems to help workers manage volatile cash flow.
2017 Impact Report: Financial Health: Building it Together
We are pleased to share our first-ever impact report highlighting the numbers and stories of progress behind our mission to improve the financial health of Americans.
Bill Payment Data as a Guide for Product Development
Learn how Handle Financial is assessing factors related to bill payment and using this data as a guide for product development.
The Financial Health Network Comment Letter to the CFPB’s Request for Information Regarding Use of Alternative Data and Modeling Techniques in the Credit Process
The Financial Health Network submitted its response to the CFPB’s request for information regarding use of alternative data and modeling techniques in the credit process on February 16, 2017. In the letter, the Financial Health Network acknowledges that the use of alternative data in the credit process poses both risks and benefits to consumers. The letter also states the Financial Health Network’s belief that consumers will be better able to achieve financial health if they have access to innovative credit products that are safe, affordable, and of high quality, enabling them to manage their day-to-day finances, weather financial shocks, and pursue longterm opportunities.
Dispatch from D.C. February 2017: A Look Ahead
Designing Breakthrough Solutions to Consumer Challenges
The Center for Financial Services Innovation (CFSI) offers consulting services that guide organizations through each stage of offering new solutions, from development to ongoing measurement.
Dispatch from D.C. — September 2016 Executive Summary
“PayGoal” by Neighborhood Trust Financial Partners
Can a workplace financial counseling program leverage mobile tools to boost the financial health of low-and-moderate income employees?
Dispatch from D.C. — December 2015
Infographic: Why Consumers Turn to Small-Dollar Credit
This infographic illustrates the types and uses of Small-Dollar Credit products.
“Lending Circles” by Mission Asset Fund
Mission Asset Fund’s (MAF) Lending Circles provides a zero-interest loan to help consumers build credit and access an affordable small-dollar loan.
Compass Principles – Guiding Excellence in Financial Services
The Compass Principles are guidelines for the U.S. financial services industry. They affirm standards of excellence in the design and delivery of basic tools that people use to manage their daily financial lives.
Financially Underserved Market Size Study 2012
The United States financially underserved market generated $89 billion in fees and interest in 2012, representing growth of 8% from $82 billion in 2011.
Infographic: Financial Lives Have Changed
Financial lives have changed. Financial advice, policies and products should too. See the infographic by the U.S. Financial Diaries.
The Financial Health Network Comment Letter on CFPB’s Prepaid Card Regulation
The Financial Health Network is submitting this letter in response to the request for comment by the Consumer Financial Protection Bureau on May 24, 2012.
The Financial Health Network Mobile InBrief
Although underbanked consumers in the U.S. often have insufficient access to financial services, their access to mobile phones is fairly widespread.
Results from the Financial Health Network’s Inaugural Industry Scan
In 2010, the Financial Health Network launched its largest effort yet to catalog all existing financial products and services aimed at the underbanked population: the Underbanked Industry Scan.
Secure Future for Secured Cards
Read findings from the Center for Financial Services Innovation's (CFSI) study into consumer needs, behaviors, and perceptions around secured credit card products.