Over the last year, more than 100 million American households experienced a financial shock. This year the Financial Solutions Lab’s second $3 million challenge was seeking solutions that could help Americans to weather such shocks.

Strivers are generally able to make ends meet, but many of them are not satisfied with their current financial situation and are working to better their financial circumstances.

This research takes a look at an important component of consumer financial health: the credit score. The Financial Health Network appended two objective measures of credit-worthiness to the Consumer Financial Health Study.

Learn how Opportunity Fund's savings program, Start2Save, has evolved to provide improved financial health benefits and economic empowerment to some of America's most vulnerable communities.

The Compass Guide to Payroll Cards defines industry-wide best practices for the design and delivery of payroll cards.

To help the industry take the lead in addressing these challenges and build trust with the public, the Center for Financial Services Innovation, in partnership with a cross-section of industry participants, created the Compass Principles.

To be truly groundbreaking, financial services companies must go further than delighting their customers with convenient, beautifully designed products and services.

The U.S. Financial Diaries (USFD) is a research study collecting detailed financial data from more than 200 low- and moderate-income households over the course of a year.

As developing technology and new regulations continue to spark competition and transform the marketplace, deep consumer knowledge remains the key to success for businesses across the sector.

Financial lives have changed. Financial advice, policies and products should too. See the infographic by the U.S. Financial Diaries.

U.S. Financial Diaries: Sarah and Sam Johnson are a hardworking Ohio couple struggling to make ends meet despite the fact that they both work in stable, full-time jobs, and several part-time ones.

Banks and credit unions can and should be doing much more to support consumer credit building – and, importantly, they can do so in ways that align their own success with the success of their customers.

Discover the Compass Guide to Prepaid, with insights into the increased use of prepaid cards and the growing need for guidance around developing high-quality prepaid products. 

More than 600 participants gathered at the Sixth Annual Underbanked Financial Services Forum to discuss the future of the marketplace for the underbanked.

As this year’s Forum made clear, the underbanked financial services industry is in a period of progress.

Low-wage immigrants are a particularly hard-to-reach segment of the underbanked population.

A unique model for regional, employer-based collaboration to increase the usage of basic financial services has emerged recently in Minnesota, with relevant lessons for companies, communities, and advocates nationwide.

This research paper explores the mismatch between the consumer needs of low-wage immigrant unbanked and underbanked populations and existing financial products and vendor strategies.

Learn why an inclusive financial system is important, who the underbanked are and what keeps them out of the mainstream, and what the government and private sector can do about this problem.