Education

Making Client Voice Part of the Design Process: Behavioral Insights Elevate Flexibility and Simplicity in Financial Health Tools

Even before the COVID-19 pandemic, many families across America were struggling to make ends meet. But they still have big hopes and dreams today, from getting a car to finding better job opportunities to buying a home. To achieve any of these goals, saving and credit-building are two critical steps toward financial stability and self-determination. And at the current moment of societal upheaval, financial stability is not just nice-to-have, but vital. Presented by Capital One

Motivating Change: Behavioral Economics and Financial Health

By Heidi Johnson Director, Financial Health Network Director Heidi Johnson joined the Financial Health Network team in 2019 to lead our work applying behavioral insights to the design and delivery of financial health products. She comes to our organization from the Consumer Financial Protection Bureau, where she led a behavioral research program and contributed to…

Neighborhoods Matter: The Power of Place in Shaping Financial Health

The places where people live, work, play, and worship are tightly tied to their ability to be resilient during unexpected challenges and to seize opportunities over time. This brief highlights the role of place in financial health, as well as the opportunity for place-based solutions to improve the financial lives of residents and communities.

Strengthening the Student Safety Net During COVID-19

Even before the pandemic, the lives of financially struggling students were overwhelmingly complex. For financially vulnerable students, a disruption this large can have devastating long-term impacts, including failure to re-enroll once the pandemic ends.