Race, Ethnicity, and the Financial Lives of Young Adults
Young adults of color, particularly those who are Black and Latinx, have borne a disproportionate share of economic hardship, as decades of systemic racism have made their communities more vulnerable to the effects of these crises.
Building Valuable Customer Relationships Through Financial Health
While the vast majority of customers expect their primary financial institutions (PFIs) to help improve their financial health, few believe their PFIs are actually doing it.
Why Undocumented Workers Deserve to Be Included in the Social Safety Net
Lack of access to the social safety net has consistently hindered pathways to financial health for undocumented immigrants. Expanding eligibility for benefits to undocumented immigrants, during the pandemic and beyond, would increase financial stability for their families and most likely bolster the economy as a whole.
Simplifying Savings: Using KPIs to Track Financial Health for Credit Union Members
The Financial Health Network worked with Community First Credit Union to analyze its Save My Change Program, a round-up savings tool, revealing the benefit to member financial health.
Policy Perspective: Supporting Consumers in a Financial Health Crisis
Author: Dan Murphy One striking feature of the Covid-19 economic crisis is just how different it is from our most recent financial crisis. While the subprime mortgage crisis began with an immediate shock to financial markets, the economic crisis brought about by this pandemic began with an immediate shock to public health that quickly impacted…
How Insurance Must Evolve to Serve Customers in Crisis
By Sarah Parker, Senior Director, Financial Health Network In the midst of the economic crisis brought on by the COVID-19 pandemic, consumers are realizing that insurance is not a nice-to-have; it’s a must-have. Life insurance carriers report a marked increase in interest from new customers who want to purchase policies, as people recognize the importance…
Member-Exclusive Webinar: The Intersection of Consumer Transactional + Survey Data
Discover insights related to the intersection of consumer transactional data and survey data during this first webinar from the U.S. Financial Health Pulse Webinar Series.
Consumers Are Not Financially Prepared for Natural Disasters – Here’s How to Help
Provided by Money Management International, this research reveals that many financial institutions are ill-equipped to support customers who have suffered a catastrophe, such as a natural disaster.
Restoring Lost Tools, Reframing “Consumer Choice”
How do we open up our industry’s mindset and encourage banks to restore choice to consumers who want to retake control over their own financial behavior? I have two modest proposals for banks and credit unions to adopt the retronovations as part of their account offerings.
2019 Financial Health Leaders Spotlight Podcast: Steady
Our Financial Health Leaders program spotlights the Financial Health Network members who are at the forefront of financial health innovation. Listen in as we hear Adam Roseman, CEO of Steady, share how Steady is measuring the financial health of their employees and how that will inform their plans for measuring their members’ financial health in the future.
Insights from the Financial Solutions Lab
This report shares lessons learned over the past five years of close collaboration and support for fintech solutions big and small. Our hope is that it serves as an invitation to join our efforts to improve the financial health of all Americans.
Deep Impact Through Collaborative Design
By Tanya Ladha, Director, Financial Health Network Financial technology companies, or fintechs, have altered consumer’s approach to their financial lives and financial health. Whether someone wants to save more, budget better, track their spending, or all of the above, there are many apps to support those efforts. Fintech companies can reach consumers anywhere, anytime, with…