The Adrians Household Profile: Relying on Erratic Income Sources
U.S. Financial Diaries: Tim and Clara Adrian are in their early 30’s and live in Mississippi in a four-bedroom house that they own.
H&R Block – From Tax Prep to Tax Plus
Since 1955, H&R Block has been known as the go-to company for income tax advice and tax return preparation.
Regions: Designing with a Fresh Eye: A Case Study in Meeting More Customers’ Needs
In this case study, the Center for Financial Services Innovation looks at the steps Regions took to create and implement products and services for the underserved, and why it is important to the bank to serve this customer segment well.
Justine PETERSEN Case Study
This case study explores Justine PETERSEN. As a leader in microenterprise development and credit building, Justine PETERSEN emphasizes credit building as an empowering asset.
The Compass Guide to Prepaid
The Compass Guide to Prepaid defines industry-wide best practices for the design and delivery of GPR prepaid card accounts.
Improving Consumer Outcomes Through Better Disclosure for Prepaid Cards
Increasingly, underserved Americans are turning to prepaid cards to meet their basic financial services needs.
Highlights from the Sixth Annual Underbanked Financial Services Forum 2011
More than 600 participants gathered at the Sixth Annual Underbanked Financial Services Forum to discuss the future of the marketplace for the underbanked.
The Financial Health Network Mobile InBrief
Although underbanked consumers in the U.S. often have insufficient access to financial services, their access to mobile phones is fairly widespread.
The Future of Financial Services
The financial crisis and economic downturn have reshaped the financial services landscape.
The Impact of Innovation – CBA Learning Brief
A credit score affects virtually every aspect of a person’s financial life—from buying a home or starting a business to the interest rate on credit cards.
Highlights from the 2nd Annual Underbanked Financial Services Forum
At this second annual event, attendees learned how to reach out to unbanked and underbanked consumers using various methods, including prepaid cards, remittances, credit scoring, and small-dollar loans.