The Compass Guide to Payroll Cards
The Compass Guide to Payroll Cards defines industry-wide best practices for the design and delivery of payroll cards.
2013 Financially Underserved Market Size
This report reveals that American consumers spent $103 billion in fees and interest revenue in 2013, generated from a volume of $1.3 trillion in financial activity.
Design Matters – Learning from Consumers Experiences with Small-Dollar Loans
Reliable access to high-quality small-dollar credit (SDC) is vital to the financial success of millions of U.S consumers.
The Financial Health Network Comment Letter on FDIC Interagency Questions and Answers Regarding Community Reinvestment
The Financial Health Network is submitting this letter in response to the request for comment by the Federal Deposit Insurance Corporation, published on September 10, 2014.
The U.S. Financial Diaries Methodology: The financial lives of low-income Americans
The U.S. Financial Diaries (USFD) is a research study collecting detailed financial data from more than 200 low- and moderate-income households over the course of a year.
U.S. Financial Diaries – Spikes and Dips: How Income Uncertainty Affects Households
When asked whether “financial stability” or “moving up the income ladder” is more important, 77% of the participants in the U.S. Financial Diaries (USFD) research study chose “financial stability.”
Redstone Federal Credit Union: Thinking Outside the Branch
In 2009, Peter Alvarez of Redstone Federal Credit Union attended his first Underbanked Financial Services Forum, an annual conference held by the Financial Health Network and SourceMedia, to learn more about the underserved market.
Infographic: Financial Lives Have Changed
Financial lives have changed. Financial advice, policies and products should too. See the infographic by the U.S. Financial Diaries.
The Rodriguez Family Household Profile: Extended Family Strives to Get Ahead
U.S. Financial Diaries: The Rodriguez family is a multigenerational household living in a small town near San Jose, California. Maria Rodriguez, 60 years old, lives with her husband Dean, 75; her mother, Regina, 83; and her two sons, Martin, 36, and Daniel, 34.
Mike Smith Household Profile: Keeping Control by Relying on Cash
U.S. Financial Diaries: Mike Smith, a single man in his mid-50s, lives in a two-bedroom, one-bathroom house in Kentucky, in a small town near the Ohio River.
The Financial Health Network Comment Letter on OCC’s Proposed Deposit Advance Products
There is no one-size-fits-all credit product. Credit products are important tools for consumers’ financial management, but they need to be matched with the needs of the consumer.
AARP Foundation Equips Older Consumers With Financial Know-How
AARP Foundation understands that many older people do not necessarily have access to affordable and reliable financial services.
The Financial Health Network Proposes a Model Fee Disclosure Box for Prepaid
Increasingly, underserved Americans are turning to prepaid cards to meet their basic financial services needs.
Highlights from the Sixth Annual Underbanked Financial Services Forum 2011
More than 600 participants gathered at the Sixth Annual Underbanked Financial Services Forum to discuss the future of the marketplace for the underbanked.
How Should We Serve the Short-Term Credit Needs of Low-Income Consumers?
Almost one-third of the 30 million U.S. households who are unbanked or underbanked borrow to pay for small-dollar, short-term needs.
The Impact of Innovation – ADP Learning Brief
Low-wage immigrants are a particularly hard-to-reach segment of the underbanked population.
Fully Reporting Nonfinancial Payment Data – PERC Research
Learn how customers, borrowers, and firms feel about the perceived and actual costs and benefits of full-file credit reporting by nonfinancial service providers, such as utilities.