Building Valuable Customer Relationships Through Financial Health
While the vast majority of customers expect their primary financial institutions (PFIs) to help improve their financial health, few believe their PFIs are actually doing it.
Death Spiral for Consumers
Despite some recent good news about dwindling household debt, the financial health of U.S. consumers is rapidly deteriorating — and families with children are faring the worst. Read the Article >>
Insights from the Leaders Lab: Financial Health Leaders Webinar
Impact is everything. It’s the driving force behind the Financial Health Leaders Lab – a select group of Financial Health Leaders committed to developing and testing innovations to improve financial health.
COVID Crushing Millennial Finances — What Bankers Need to Know
The Lockdown Recession has given Millennials another major economic smack in the face, bookending the 9/11 attacks and the Great Recession on one side with the pandemic on the other. The coronavirus slump hit just as they were beginning to find their financial feet.
2020 Branch Report
Provided by Branch, this research reveals how the coronavirus pandemic has affected the priorities and concerns for workers in sectors such as food service, retail, and healthcare.
Fintechs Team Up With Banks to Help Students Mired in Debt
Student loan debt isn’t just a financial problem for consumers. It’s an emotional problem, too. Read the Article >>
Balancing Today, Building Tomorrow: How Financially Coping Americans Plan, Save, and Invest
Even before COVID-19, millions of Americans were struggling financially, with more than half the population classified as Financially Coping. As job losses mount, savings are spent down, household debt grows, and investments shrink during the pandemic, Americans need financial support more than ever. This new research sheds light on how providers can support the saving and investing behaviors of Financially Coping consumers, ultimately improving both their immediate and long-term financial health.
Credit Union Spotlight: Measuring to Improve Member Financial Health
These case studies highlight our measurement of transactional indicators with three credit unions, enabling them to drive positive impact for their members and their businesses.
Educating the Next Generation: Using KPIs to Assess the Impact of Student Financial Education Programs
The Financial Health Network partnered with Michigan State University Credit Union (MSUFCU) to analyze its financial education programming for high school and college students, revealing some signs of positive impact on business outcomes and the students’ financial health.
Simplifying Savings: Using KPIs to Track Financial Health for Credit Union Members
The Financial Health Network worked with Community First Credit Union to analyze its Save My Change Program, a round-up savings tool, revealing the benefit to member financial health.
Borrowing Opportunity: Using KPIs to Track Small-Dollar Lending Success
In this case study, we highlight our evaluation of Nusenda Credit Union’s small-dollar lending program, highlighting the positive impact on its participants and the business.
Supporting the Financial Lives of America’s Young People
Principal® Foundation research shows that In the United States, 54% of young people between the ages of 18 and 30 report they have hit financial rock bottom – a situation made worse by pandemic-related job losses and college closures. This report shares new potential solutions from the Principal Foundation YouthCan Initiative Innovation Challenge, which supports organizations working to tackle the financial issues facing young people today.