DAY 1

Wednesday, September 21

Look Back at Obstacles, Lean Into Opportunities

9:00 AM
Registration Opens

10:00 AM – 1:30 PM
Member-Exclusive Programming and Networking

1:30 PM – 3:30 PM
General Session

Opening Remarks 
Brenton Peck, Director, Financial Services Solutions, Financial Health Network

Keynote Address
Jennifer Tescher, President and Chief Executive Officer, Financial Health Network

Learning to Serve Consumers in Times of Crisis
With the worst of the pandemic seemingly behind us, what lessons can we leverage to improve service and aid for consumers in times of crisis? Through this turbulent period, individual and joint efforts mounted from the public and private sectors to support Americans and connect them with needed relief. Still, clear gaps remain; critical infrastructure is still needed to ensure vulnerable Americans receive the support they need. In this session, hear from public and private sector speakers on insights gained in the past few years about structuring effective partnerships, ensuring equitable distribution of relief, and preparing for any new challenges the future may hold.

3:30 PM – 5:30 PM
Welcome Reception
For the first time since 2019, network in-person with like-minded banking, fintech, and policy leaders. Explore new potential connections and partnerships, reconnect with familiar faces, and reflect together on the past few years of financial health challenges and progress.

8:00 PM – 10:00 PM
After-hours Networking
Enjoy an optional evening opportunity to meet with finhealth innovators, advocates, and champions.

DAY 2

Thursday, September 22

Look Back at Inequities, Lean Into Potential

6:30 AM – 7:30 AM
Wellness Activity
Get up and get moving with a fun wellness session to clear your head and prepare to make the most of your EMERGE Financial Health experience. No experience required; activities will be accessible and flexible to all skill levels and abilities.

7:30 AM
Registration Opens

8:00 AM – 9:00 AM
Networking Breakfast
The most important meal of the day, join us for breakfast so you can jumpstart Day 2 with the energy you need to learn, connect, and plan for a more financially equitable future.

9:00 AM – 11:00 AM
General Session

Opening Remarks 
Brenton Peck, Director, Financial Services Solutions, Financial Health Network

Advancing Equity in Financial Health 
Over the past several years, many companies have made bold pledges to address social inequities and reduce gaps in financial well-being for their workers, customers, and communities. In this session, take a look at actions companies have taken to follow through on their commitments. Which tactics are making a difference? And what role can policy, advocacy, and technology play in closing these financial health gaps? Find out how organizations can collaborate across sectors to promote better financial health outcomes for all.

Voices of Economic Struggle, with “Nomadland” Author Jessica Bruder 
In this special conversation with author and journalist Jessica Bruder, take a deeper dive behind-the-scenes of her New York Times bestselling book “Nomadland,” which inspired an Academy Award-winning film of the same name starring Francis McDormand. In this fireside chat, learn about the real-life stories captured within her book, of Americans driven to nomadic lifestyles by the economic instability of unemployment, broken marriages, lost pensions, and collapsing home values. Uncover the real financial health struggles shaping consumer lives today, and consider the role we all play in empowering the journey to financial health for all.
Jessica Bruder, Bestselling Author, Journalist

Building Economic Security for Women in a Post-Pandemic World
Years of research consistently reveal a deep divide in financial health between men and women. Latest data confirms exacerbation of these gender gaps through the pandemic, potentially reversing years of progress toward equity. In this session, hear from experts in women’s economic security on the factors driving worse financial outcomes for women, long-term implications of the pandemic on gender equity, and potential solutions to strengthen economic resilience by closing these critical gaps.

11:00 AM – 12:15 PM
Innovation Lunches

12:15 PM – 12:45 PM
Networking Break and Dessert

12:45 PM – 1:30 PM
Breakout Sessions

How Financial Services for Women can Help – and Hurt 
What unique financial health challenges do women face, and what role can financial services play in empowering progress? From inequities in income, insurmountable debt, caregiving responsibilities, workplace discrimination, and more, join this expert-led discussion to uncover actionable opportunities to better support the unmet financial needs of women.

Advancing Financial Health Equity for Communities of Color 
Across racial and ethnic groups, stark gaps in financial health persist. Systemic racism and inequality continue to impact the financial health opportunities of people of color in the U.S. Join this session to discuss opportunities for organizations to play an active role in reducing these racial disparities, and advancing financial health for all.

Workforce Financial Health: Who’s Responsible? 
As the economy recovers from the pandemic, millions of workers continue to struggle financially. Their demands dominate news cycles – for employers to provide greater economic security and paths to financial well-being and dignity. Will voluntary action by employers be enough to address their needs? Or has the time come for more systemic policy solutions? What role should workers play in identifying and implementing solutions? In this discussion, experience a lively conversation about the roles of business leaders, policy makers, and workers in improving financial health outcomes.

1:30 PM – 2:00 PM
Networking Break

2:00 PM – 3:45 PM
General Session

Banking on Financial Health
Research shows that advancing financial health can help build valuable consumer relationships, but what does this really look like inside of a company? In this session, learn all about the Financial Health Network’s newest program for organizations improving consumer financial health outcomes – the Business Impact Initiative. Join us to hear from program participants on their roadmaps for financial health progress, and how they’re measuring impact.

Integrating Financial Health and ESG 
As more companies devote significant energy and resources to their Environmental, Social, and Governance efforts, many are also embracing purpose and mission beyond simple reporting exercises. For companies focused on financial health, how can ESG activities be aligned more closely with business strategies? In particular, how can financial equity initiatives connect with other social efforts? Join this session to discover new ways to leverage the momentum of ESG priorities into better financial health outcomes for your customers and your communities.

3:45 PM – 4:15 PM
Networking Break

4:15 PM – 5:00 PM
Breakout Sessions

Investing in Financial Health is Better for Business
Financial health can drive value for your company and your customers at the same time. How have you seen these impacts in action at your company? What metrics has your company been tracking, and what outcomes have you seen? In this session, dig into the strategies and solutions driving real meaningful impact for people and businesses.

Making ESG Park of Your Financial Health Strategy
Join us to discuss how Environmental, Social, and Governance initiatives can amplify efforts toward building financial health for all. Where do ESG activities fit into your organization’s strategy? How can you reimagine the role of social efforts within your organization? In this session, learn how financial health metrics can be successfully incorporated into ESG strategies.

5:00 PM – 6:30 PM
Networking Reception

6:30 PM – 8:30 PM
Member-Exclusive Dinner

8:30 PM – 10:30 PM
After-hours Networking
Enjoy an optional evening opportunity to meet with finhealth innovators, advocates, and champions.

DAY 3

Friday, September 23

Look Back At Your Consumers, Lean Into Their Future

6:30 AM – 7:30 AM
Wellness Activity
Get up and get moving with a fun wellness session to clear your head and prepare to make the most of your EMERGE Financial Health experience. No experience required; activities will be accessible and flexible to all skill levels and abilities.

7:30 AM
Registration Opens

8:00 AM – 9:00 AM
Networking Breakfast
The most important meal of the day, join us for breakfast so you can jumpstart Day 3 with the energy you need to learn, connect, and plan for a more financially equitable future.

9:00 AM – 11:30 AM
General Session

Opening Remarks
Brenton Peck, Director, Financial Services Solutions, Financial Health Network

Putting People First: Inclusive Personalization for Financial Services 
Customers demand greater personalization in the services that their financial institutions deliver, according to recent research from J.D. Power. Financial institutions can easily access a wealth of customer data to meet this need, but how can they do so ethically and equitably? Join this session to consider the implications of personalization for Financially Vulnerable Americans, and explore how inclusive data models can help ensure all customers are served fairly.

Innovating for the Next Generation of Consumers: Gen Z
Generation Z is the first generation to grow up as full digital natives, with touchscreens, smartphones, and social media shaping their young lives. Now in their mid-20s, Gen Z also moved into adulthood during a global pandemic, forced to navigate the resulting economic fallout. How have these factors impacted the financial health outcomes of this young adult group? Join this session to discuss the trends shaping the financial health of Generation Z, and opportunities for organizations to anticipate current and future needs through innovation.

Using Customer Behavior to Drive Financial Health Impact
Building effective financial health products and services requires layering a deep knowledge of your customers onto standard design principles. Understanding how people make financial decisions, including their biases and mental shortcuts, is key to unlocking opportunities for financial health impact. This session will explore how to leverage design principles rooted in behavioral insights to uncover what putting financial health first looks like in practice.

11:30 AM
Event Concludes