Despite their widespread use of technology, many adults 50 and older find it challenging to handle day-to-day financial needs online. However, shifting financial management systems online has become critical for older generations that face the greatest health risks from COVID-19. Through qualitative, human-centered research, the Financial Health Network uncovered barriers that inhibit older adults’ adoption of fintech, such as negative stereotypes about their tech savviness and concerns about losing granular control over their finances. This report offers recommendations for fintech customer experience design that financial services innovators can use to overcome these barriers and join older adults as partners on their journey toward financial health.

This research has been provided by Plaid.

In 2018, 34 Financial Health Leaders measured the financial health of over 10 million consumers. This report shares case studies and best practices for using transactional data to measure financial health and for sharing consumer-facing financial health scores to empower customers and drive engagement.

Read about the latest trends in fintech and learn about the companies in the fourth cohort of the Financial Solutions Lab, which seeks to identify, test, and bring to scale innovations that improve Americans' financial health.

In this member-exclusive digital event, members met three organizations each with a singular focus on creating financial health for their consumers.

The Center for Financial Services Innovation (CFSI) shares its perspective on how the Federal Housing Finance Agency (FHFA) can ensure that the Enterprises’ standards and processes can benefit consumers' financial health.

The Financial Health Network uncovers three ways providers can help small businesses access check funds and manage cash flow successfully.

Listen in as we hear GreenPath Financial Wellness share learnings from a recent strategic shift to expand their focus to financial wellness.