The Financial Health Network Comment Letter on Proposed Guidance for Third-Party Lending
The Financial Health Network is submitting this letter in response to the request for comments on the “Proposed Guidance for Third-Party Lending” issued by the Federal Deposit Insurance Corporation (FDIC) and published on July 29, 2016.
Consumer Data Sharing Principles: A Brief on the Framework for Industry-Wide Collaboration
Over the last two decades, the emergence of new intermediaries that aggregate data from numerous sources has enabled financial services providers of all kinds to provide consumers with a more complete view of their financial lives. – See more at: http://cfsinnovation.org/research/consumer-data-sharing-principles-a-brief-on-the-framework-for-industry-wide-collaboration/#sthash.oYX1cTQi.dpuf
Consumer Data Sharing Principles: A Framework for Industry-Wide Collaboration
Over the last two decades, the emergence of new intermediaries that aggregate data from numerous sources has enabled financial services providers of all kinds to provide consumers with a more complete view of their financial lives.
The Financial Health Network Comment Letter on Payday, Vehicle Title, and Certain High-Cost Installment Loans
The Financial Health Network is submitting this letter in response to the request for comments on “Payday, Vehicle Title, and Certain High-Cost Installment Loans,” issued by the Consumer Financial Protection Bureau (CFPB) and published on July 22, 2016.
Designing Breakthrough Solutions to Consumer Challenges
The Center for Financial Services Innovation (CFSI) offers consulting services that guide organizations through each stage of offering new solutions, from development to ongoing measurement.
Dispatch from D.C. — September 2016 – Full Report
Dispatch from D.C. — September 2016 Executive Summary
The Financial Health Network Comment Letter on OCC Responsible Innovation Whitepaper
The Financial Health Network recognizes the important role that access to high-quality financial products plays in helping consumers improve and maintain their financial health.
Eight Ways to Measure Financial Health
This paper takes a closer look at the eight indicators we’ve identified and ways that providers can help.
Executive Summary: Eight Ways to Measure Financial Health
The Financial Health Network has developed eight indicators to measure financial health. We believe that these indicators establish a framework for shifting the financial services industry towards a focus on financial health, a focus on improving consumers’ lives.
Dispatch from D.C. — March 2016 — Full Report
Dispatch from D.C. — March 2016 — Executive Summary
5 Things to Remember as the Big Data Debate Heats Up
By Sarah Parker, Director, Financial Health Network Originally published on Financial Health Network’s website on February 2, 2016 The better a financial services provider understands its customers, the better it can serve them. With Big Data, providers can increase customer loyalty and gain market share by better serving its customers. Big Data here is defined…
Executive Summary: Designing for Financial Health: Stories and profiles from the Financial Capability Innovation Funds
We can educate consumers and provide access to financial products and services. But how do we help consumers use their knowledge and tools to improve their financial behavior and become financially healthy?
Competing on Financial Health: How Credit Unions can Win the Gen Y Market
Despite strong member satisfaction and negative consumer sentiment towards banks, credit unions’ market share of key profit drivers like mortgages and credit cards is in the single digits.
“PayGoal” by Neighborhood Trust Financial Partners
Can a workplace financial counseling program leverage mobile tools to boost the financial health of low-and-moderate income employees?
8 Approaches to Unlocking Customer Opportunities
Discover eight learnings that the Center for Financial Services Innovation (CFSI) has gathered while helping more than 100 financial institutions engage more meaningfully with their customers.
Case Study: Learning Consumers’ Struggles By Walking in Their Shoes with USAID and U.S. Treasury Department
USAID and the U.S. Treasury Department hosted a FinX, an in-the-field opportunity that puts participants in consumers’ shoes and has them tackle the challenges they face head-on.
“MyBudgetCoach” by Solutions for Progress
MyBudgetCoach (MyBC), operated and distributed by Solutions for Progress (SfP), is an online platform designed to complement and enhance existing financial coaching programs.
The Financial Strains on Small-Dollar Credit Users
Taking a deeper look at data collected for our Consumer Financial Health Study released in March 2015, this Network-exclusive report highlights the financial behaviors, challenges, product usage patterns and demographics of small-dollar credit users.
Dispatch from D.C. – 2016 Outlook
Credit Cards and Financial Health
2014 Underserved Market Size: Financial Health Opportunity in Dollars and Cents
This report reveals that financially underserved American consumers spent $138 billion in fees and interest revenue in 2014, generated from a volume of $1.6 trillion in financial activity.
Dispatch from D.C. — December 2015
Prepaid Cards and the Financially Struggling Majority
“LIFT-UP” by National League of Cities
LIFT-UP (Local Interventions for Financial Empowerment through Utility Payments) is a multi-city initiative overseen by the National League of Cities’ (NLC) Institute for Youth, Education, and Families designed to provide financial counseling to delinquent utility customers
“VITA Credit Builder” by Mission Economic Development Agency
In 2010, Mission Economic Development Agency (MEDA) launched its Volunteer Income Tax Assistance (VITA) Credit Builder program with the primary goal to establish or improve credit for low-income Latino immigrants and help them responsibly manage credit over the long term.
Leveraging Innovation to Support the Financial Health of LMI Families with Children
Millions of Americans are raising children in households with poor family financial health and limited financial resources.
Infographic: Why Consumers Turn to Small-Dollar Credit
This infographic illustrates the types and uses of Small-Dollar Credit products.
A Snapshot of Quality and Innovation Among Small-Dollar Credit Installment Lenders
Millions of Americans lack access to high-quality, affordable credit. While innovating in the small-dollar credit industry poses challenges, the opportunity to serve borrowers in need of high-quality, small-dollar loans is significant.
“Lending Circles” by Mission Asset Fund
Mission Asset Fund’s (MAF) Lending Circles provides a zero-interest loan to help consumers build credit and access an affordable small-dollar loan.
“Borrow Less Tomorrow” by Clarifi
Piggymojo built an online and mobile tool that uses goal visualization, social sharing and mobile technology to help savers turn impulse buys into “impulse saves.”
Saving Habits and the Financially Struggling Majority
Checking Accounts and the Financially Struggling Majority
The Financially At Risk, a Consumer Financial Health Segment
Over 29 million Americans comprise the “at risk” segment – most likely of all the segments to live paycheck to paycheck and run out of money before the end of the month.
The Financially Unengaged, a Consumer Financial Health Segment
A whopping sixteen percent of the country is unengaged with their financial situation. This segment earns its name from these consumers’ lack of awareness about their financial lives and their low level of engagement with traditional financial services.
The Financially Tenuous, a Consumer Financial Health Segment
More than half of Americans in the tenuous segment live paycheck to paycheck (53%) and struggle to keep up with bills and credit payments.
The Financially Striving, a Consumer Financial Health Segment
Strivers are generally able to make ends meet, but many of them are not satisfied with their current financial situation and are working to better their financial circumstances.
Dispatch from D.C.—August 2015
The Financial Health Network Comment Letter on New York State Department of Labor Payroll Debit Cards
The Financial Health Network recognizes that access to high-quality financial products are crucial to help consumers improve and maintain their financial health.
Consumers and Credit Scores: Understanding Consumer Confusion to Target Solutions
This research takes a look at an important component of consumer financial health: the credit score. The Financial Health Network appended two objective measures of credit-worthiness to the Consumer Financial Health Study.
Member Summit Spring 2015 Presentation
Consumer Financial Health Study
This research explores the state of financial health in America in a groundbreaking examination of consumer behaviors, attitudes, and preferences.
Consumer Financial Health Study Survey Instrument
The Survey Instrument is the full questionnaire that was fielded for the Consumer Financial Health Study, Understanding and Improving Consumer Financial Health in America.
Big Data, Big Potential: Harnessing Data Technology for the Underserved Market
This paper examines four key trends and explores how real-life companies are leveraging Big Data in financial services.
Dispatch from D.C. — March 2015
The Compass Guide to Payroll Cards
The Compass Guide to Payroll Cards defines industry-wide best practices for the design and delivery of payroll cards.
The Financial Health Network Comment Letter on Department of Defense’s Military Lending Act
The Financial Health Network believes that access to high-quality financial services is necessary for consumers’ financial health.