How Comcast Built an HR Innovation Hub
Comcast takes a proactive approach to driving innovation through HR. In this session, learn how they’re using data, employee personas, and a “test-and-learn” culture to create a hub of innovation within the business.
Economies of Value in the Workplace of the Future
Discover a Prudential perspective on new skill sets and economies shaping the value exchange between employers and employees, and implications for the future of workplace financial health.
Using Data to Design Workplace FinHealth Solutions
Understanding the needs of your employees is the first step in creating effective employee financial health programs. Learn how Humana built its Wellbeing Snapshot to provide leaders with a 360-degree view of associate well-being and how the firm uses that data to inform the design of its financial health programs.
Sneak Peek: The Financial Health Network’s Employer Financial Health Toolkit
Catch a pre-launch preview of the Financial Health Network’s upcoming toolkit for HR leaders and employers. This free guide is full of tools, advice, and case studies to help you address the financial health challenges of your employees.
Chobani’s Workplace FinHealth Journey
Explore Chobani’s workplace finhealth strategy, implementation, and outcomes, from granting all employees equity awards in 2016 to raising its starting minimum wage to $15 per hour in 2020.
Behavioral Design and Removing Barriers to Emergency Savings
Learn how lack of emergency savings can hinder financial resiliency, and how workplace automated savings contribution programs can help, in this panel discussion.
Understanding the Impact of Workplace FinHealth Programs and Solutions
Washington University in St. Louis summarizes key takeaways from working with financial health-focused fintechs, highlighting early findings about what works best – and for whom.
Exchange Fastpitch: Fostering Partnerships to Improve the FinHealth of Justice-Involved Individuals
Join us to learn more about the grant program and meet potential grant partners.
Equity Compensation: A Path to Employee Financial Wellness
Employers are increasingly looking at equity compensation programs as a way to promote employee financial wellness. How can equity compensation strategy influence holistic employee financial health in a post-COVID world? Morgan Stanley at Work’s Rodney Bolden and Andrew Lendnal discuss this important topic in an exclusive EMERGE Workplace video.
Jimmy Chen: Modernizing the Social Safety Net
Often fintechs launch to tackle a big mission – like democratization of financial services, financial inclusion, or financial health. Get to know a fast-growing startup that’s also a for-profit company with investors and stakeholders to satisfy. In this episode, Jennifer talks to Jimmy Chen, founder and CEO of Propel, a software company that aims to fight poverty with technology. Jimmy shares the challenges his fintech faces in navigating the balancing act of growing a business, serving and earning the trust of its customers, and staying true to its financial health mission.
Stephanie Cohen: The Business Case for Inclusion
Stephanie Cohen quickly rose through the ranks at Goldman Sachs to become one of the youngest members of the bank’s senior leadership, joining just a small handful of women at that level. In her new role overseeing consumer and wealth management for the organization, she shepherds a vision for diversity and inclusion that prioritizes broad consumer access to high-quality financial solutions. In this episode, Jennifer and Stephanie discuss how the bank is leveraging fintech and personalized solutions to meet diverse consumer needs, while empowering clients and customers to reach their financial goals.
Marc Morial: Economic Justice for All
From his term as the 59th mayor of New Orleans to his nearly two decades leading the National Urban League, Marc Morial has been one of the country’s most influential advocates for civil rights. In this episode, Jennifer talks with Marc about important influences in his early life, why he feels building coalitions is like making gumbo, and how the National Urban League is continuing the important legacy of Dr. Martin Luther King Jr.’s campaign for economic justice.
Dalila Wilson-Scott: Leveraging Media for Positive Change
How can a global powerhouse of media and technology best leverage its resources to build a more diverse and inclusive workplace and world? Newly appointed Chief Diversity Officer at Comcast NBCUniversal, Dalila Wilson-Scott, takes that challenge on every day, in addition to leading the Comcast NBCUniversal Foundation and heading the company’s community impact work. In this episode, Jennifer and Dalila discuss corporate responsibility, strategies for raising the bar on diversity and inclusion through policies and programs, and the role media can play in cultivating positive change.
EMERGE Workplace Day 1
Day One of EMERGE Workplace brings leading experts and HR practitioners to share their experiences designing finhealth solutions that effectively address a wide range of employee needs and business goals.
Alice Rodriguez: Putting Equity into Action
After a remarkable 30-plus year career at the largest U.S. bank, JPMorgan Chase, Alice Rodriguez was called upon to lead its recently announced $30 billion initiative providing economic opportunities for underserved communities, especially Black and Latinx communities, over the next five years as Head of Community Practices, Engagement and Inclusion. Daughter of an immigrant and current chairwoman for the U.S. Hispanic Chamber of Commerce, Alice shares insights about her perspective and goals for supporting underserved communities across the country.
Judy Samuelson: The New Rules of Business
From her seat at The Aspen Institute, Judy Samuelson has led a 10-year campaign to disrupt Milton Friedman’s narrative that corporations solely exist to maximize shareholder value. The past two years have provided some watershed moments. In 2019, public statements from the Business Roundtable and World Economic Forum signalled corporate leaders were embracing stakeholder capitalism – a mission to serve customers, suppliers, workers, and communities, rather than solely shareholders. But 2020 has severely tested these principes, from the pandemic to racial unrest and political divisiveness. In the wake of all this, have CEOs’ actions supported their words? In this episode, Judy discusses how corporations have responded to current crises, what it means for the future of stakeholder capitalism, and how businesses can succeed in tomorrow’s economic and social landscape.
Tackling Wage Gaps Through the Behavioral Design of Workplace Processes
Join us to explore how to apply behavioral design principles to understand the factors that influence decision-making in various processes by key players within an organization, firm, or venture incubator and learn new strategies for debiasing recruitment and promotions processes to ensure hiring and retention of diverse teams.
Jennifer Tescher: Seeing the Silver Linings
In the final episode of the year, Financial Health Network President and CEO Jennifer Tescher takes a moment to look back on the engaging conversations she had with her guests and the three silver linings that emerged from this challenging year: a growing energy around stakeholder capitalism, racial equity, and empathy. This momentum offers a sense of hope for healing and transformation in the coming year. EMERGE Everywhere will be back in January 2021 with new episodes. Happy holidays!
Fintech for All: Why Technology Accessibility Matters
Hear from an expert about the financial health challenges people with disabilities face and the opportunity to tailor fintech products and services to their needs.
Dr. Richard Besser: A Prescription for Equity in Health
Health and financial health are inextricably intertwined. As income and wealth increase or decrease, so does physical well-being. This is especially apparent in underserved communities, which have disproportionately borne the financial and health impacts of COVID-19. The close connection between health and wealth underscores the need for cross-industry leaders to identify challenges and develop integrated solutions to support wellness. Dr. Richard Besser, president and CEO of the Robert Wood Johnson Foundation and former acting director of the Centers for Disease Control and Prevention (CDC), is one of the leading voices on health equity. In this episode, Jennifer talks with him about this connection, the challenges facing the American healthcare system, and how we can create a system that supports health and financial wellness for all.
Lisa Marsh Ryerson: Problem-Solving through Partnership
AARP Foundation President Lisa Marsh Ryerson joins Jennifer to talk about the importance of partnerships to address the financial health needs of people as they age. In the midst of a global pandemic that is having an outsized impact on older people, forging these partnerships is more critical than ever. Listen in as they discuss the financial health, physical health, and racial disparities affecting older Americans, and how an integrated financial health ecosystem is key to finding solutions.
Yanela Frias and Jamie Kalamarides: A Rock-Solid Path to Resilience
By offering robust benefits and resources, employers are ideally positioned to improve worker financial health while also improving their own bottom lines. One company that has integrated financial health into the workplace effectively is Prudential Financial. In this episode, host Jennifer Tescher explores the tools critical to build financial resilience with Prudential’s Yanela Frias, President of Retirement, and Jamie Kalamarides, President of Group Insurance.
Inclusion and Advocacy: Closing the Wealth Gap
Join us as representatives of Fifth Third Bank and the National Urban League discuss their efforts to remove barriers to equity, and how Fifth Third is working to close the income gap through innovative financial empowerment tools to improve financial health for all.
The Financial Lives of Young Adults: Exploring Disparities by Race and Ethnicity
Despite being the most diverse group in the nation’s history, today’s young adults are often viewed as a monolithic group. A detailed look at their financial health tells a different story, however. Join us to explore key findings from the recently released report “Race, Ethnicity, and the Financial Lives of Young Adults,” along with solutions that can dismantle systemic barriers and improve financial health for all.
Finding Out What Works
How do companies supporting the financial health of their customers and employees know which interventions are most effective? Here, we explore how a behavioral team operates within a financial services company to develop insights to create effective financial health solutions.
The Story of Even: Solving Big Problems with a Testing Culture
To seize opportunity, you need both money and cognitive energy – and financial challenges deprive you of both. Learn from Even what it means to have a “testing culture” and how that leads to better products and results.
What Works: Lessons from Providing Emergency Cash Assistance in a Pandemic
What is the impact of emergency cash programs on financial health? Hear from financial coaching and emergency aid experts as they discuss what works, what doesn’t, and what providers still need to learn.
Jelena McWilliams: Banking with Empathy
For Jelena McWilliams, the mission of the Federal Deposit Insurance Corporation (FDIC) – to maintain stability and public confidence in the nation’s financial system – is a personal one. After immigrating to the U.S. with only $500, she put herself through undergraduate and law school to become one of the leading voices for financial inclusion. In this episode, Jelena shares with Jennifer what it’s like to head the FDIC during a time of such extreme economic hardship and uncertainty, revealing her keen sense of empathy for the challenges currently facing the most financially vulnerable Americans.
The Road to Relief: Economic Recovery in Financially Vulnerable Communities
While the COVID-19 pandemic has heightened awareness of the financial hardships millions of Americans now face, the economic impact has been disproportionately felt by some communities more than others. Discover innovative solutions nonprofits are developing and deploying to support the financial recovery of immigrants, people with disabilities, and other vulnerable populations during this time of crisis and beyond.
Building Customer Relationships through FinHealth
In this session, we welcomed two organizations to talk about the connection between financial health and customer satisfaction and trust.
FinHealth Maturity in Action: Insights from Institutions Making an Impact
Effective financial health strategy involves coordination between stakeholders. Gain insights from three financial institutions paving the way by integrating finhealth across their organizations.
Your MAP for Impact: A Framework for Organizations to Advance Financial Health
To have a sustainable impact on the financial health of customers, employees, and communities, businesses need to take a holistic approach and have a roadmap to follow.
Making the Business Case for Financial Health
Join us as we explore the business case for financial health with one organization that is testing and learning how to further financial health for its customers and its business.
International Measurement: What We Can Learn from Global Peers
Hear from international peer organizations about how cross-sector partnerships are helping them to measure and improve financial health.
Measurement for Underserved Populations
How we cut and evaluate data matters. What are the right questions to ask and demographics to examine? Join us for a discussion on how to use measurement to highlight the financial health gaps and needs of underserved populations.
Tools to Measure Financial Health
Measuring financial health doesn’t have to be complicated or time-consuming to be effective. Hear about a new product from the Financial Health Network that makes it easier than ever to understand where your customers are succeeding and struggling financially.
Unlocking Insights from Customer Data
We have more data about our customers’ financial lives than ever before, but how do we use these insights to understand and support their financial health? Our experts dive into how to unlock insights from customer data to understand pain points, build solutions, and improve their financial outcomes.
Bill Bynum: HOPE for All
2020 has been anything but ordinary. The coronavirus pandemic has resulted in record unemployment filings, long lines at food banks, and millions of Americans struggling to make ends meet. The Financial Health Network created the U.S. Financial Health Pulse in 2018 to provide an ongoing snapshot of the nation’s financial health, and this year, it offers a stark picture of the lopsided and inequitable impact of COVID-19 on communities across America. In this episode, Jennifer sits down with Bill Bynum, the CEO of HOPE, to get his thoughts on the country’s growing economic inequality and what we can do to facilitate opportunities for all, especially disenfranchised populations.
Race, Ethnicity, and the Financial Lives of Young Adults
Join the authors of the recently released report “Race, Ethnicity, and the Financial Lives of Young Adults” as they reveal and discuss some of the surprising insights from this important research.
Financial Health in a Pandemic
How has the economic fallout from COVID-19 disproportionately impacted the financial health of different groups of people in America? In this conversation with Urban Institute CEO Sarah Rosen Wartell, we take a deep dive into the pandemic’s impact on financial health.
2020 Trends Briefing: New Insights from the U.S. Financial Health Pulse
The Financial Health Network fielded two nationally representative surveys in 2020 and analyzed the financial and transactional records of study participants. Here, we share key insights from our research.
EMERGE Insights: Opening Keynote
Financial Health Network’s Rob Levy sets the stage for our two-day deep dive into solutions and strategies for driving financial health and the research and measurement that informs the work.
Knowing Better, Doing Better: HR Executives’ Perspectives on Employee Financial Health
Financial health initiatives have become more common in the workplace. But how do employers know if the solutions they offer are actually addressing their employees’ needs? When faced with an uncertain economic future, how can employers make more targeted, high-impact benefits decisions?
EMERGE Insights: Day 1
Watch the full recording of day 1, or browse individual session videos below.
Melvin Carter III: A Masterclass In Listening
Melvin Carter III is the 46th mayor and the first African American mayor of Saint Paul, the capital city of Minnesota. This year, his city has been impacted by the tragic murder of George Floyd, the resulting civil unrest, and the economic and personal hardships of the pandemic. In this episode, Jennifer talks with him about leading his community through this trying year, his advocacy for the working class, and his thoughts on how initiatives in Saint Paul can inspire other cities to focus on an integrated financial health system for all.
Michael C. Bush: Building a 3D Workplace
For most of us, work takes up eight or more hours every weekday. Our jobs are more than just a source of income; they are often a central part of our identity and our lives. That’s why employers must see people in 3D to fully understand the need to enhance worker financial health and integrate it throughout their organizations. In this episode, Jennifer explores the importance of a supportive workplace – whether on-site or remote – with Michael Bush, CEO of Great Place to Work®.
Dan Schulman: Paying it Forward
President and CEO of PayPal Dan Schulman is a Black Belt silo buster. He joins Financial Health Network CEO Jennifer Tescher to talk about transforming PayPal into a customer-focused, stakeholder-oriented company. Listen in as Dan shares why PayPal’s most important stakeholders are its employees and reflects with Jen on the complexities of leading his team through escalating racial tensions and the uncertainty of a global pandemic.
What Banks Need from Their Technology Stack to Support Consumer Financial Health
Explore insights into the relationship between bank tech stacks and consumer finances, including the evolution of digital banking and personal finance technology trends.