Most low-to-moderate income (LMI) older adults are financially challenged to reach retirement and maintain their quality of life as they age. This report showcases research insights and design features that financial service providers can leverage to better support the needs of this group as they approach retirement, produced in partnership with the Institute of Consumer Money Management.

Developing and testing innovative solutions is key to advancing financial health. That’s the driving force behind the Financial Health Impact Lab – a program that supports the groundbreaking work of organizations at the forefront of financial health measurement, like those profiled here.

In the wake of COVID-19, there is an even greater need to coach consumers to financial health. Learn how Members are using various models, including contactless and in-house coaching.

Impact is everything. It’s the driving force behind the Financial Health Leaders Lab – a select group of Financial Health Leaders committed to developing and testing innovations to improve financial health.

Provided by Franklin Madison, this research delves into the reasons that many Americans forgo life insurance despite buying insurance policies for their homes and automobiles.

Now more than ever, older adults are at greater risk of medical emergencies. Yet many are also caretakers for family members – making them even more susceptible to medical financial shocks.

Provided by doxo, this research exposes the $577 in hidden costs the average American household pays per year, as well as Americans' top concerns about managing and paying their bills.

Many employees are financially stressed and are looking to their employers for support. In this infographic, we focus on employees’ needs for financial guidance, emergency savings, and debt management benefits. By providing support in these areas, employers can distinguish themselves, improve worker engagement, and help employees to thrive.

These case studies highlight our measurement of transactional indicators with three credit unions, enabling them to drive positive impact for their members and their businesses.

Despite their widespread use of technology, many adults 50 and older find it challenging to handle day-to-day financial needs online. However, shifting financial management systems online has become critical for older generations that face the greatest health risks from COVID-19. Through qualitative, human-centered research, the Financial Health Network uncovered barriers that inhibit older adults’ adoption of fintech, such as negative stereotypes about their tech savviness and concerns about losing granular control over their finances. This report offers recommendations for fintech customer experience design that financial services innovators can use to overcome these barriers and join older adults as partners on their journey toward financial health.

Research from the Financial Health Network shows that removing financial barriers for students can help them succeed both financially and academically. Learn how Wayne State University is working to develop effective tools for student success through the “Warrior Way Back,” a unique debt forgiveness program.

Provided by Salary Finance, this research delves into the impact that financial stress has on American workers and how that stress affects their daily productivity in the workplace.