Daily Schedule

Emerge Live 2020


June 22, 2020

Day 1: Redefining Livelihoods

The concept of the workplace is evolving rapidly amid technology changes, the growing gig economy, and an influx of small businesses. As a result, many workers are finding their livelihoods defined not only by their incomes, but also by how their workplaces support all aspects of their financial health. That shift is even more evident in light of the pandemic, which has left millions of workers and small businesses more financially vulnerable than ever as they face work stoppages, layoffs, and closures. As the world gets back to work, how can we move toward finhealth solutions that empower workers and help small businesses thrive?

Welcome and Opening Remarks

11:00 AM – 11:05 AM CT

Laura Barger, Chief Marketing Officer, Financial Health Network

Investing in Our Workforce Through a Culture of Care

11:05 AM – 11:40 AM CT

Employers increasingly understand the value of providing a more complete support system for their workers. By creating a culture that supports the whole employee, we empower people to bring their best to work every day and move forward both personally and professionally. In this conversation with Synchrony CEO Margaret Keane, we explore how organizations benefit by investing in a holistic approach to support their workers’ careers, health, money, and lives.

Margaret Keane, Chief Executive Officer, Synchrony
Jennifer Tescher, President and Chief Executive Officer, Financial Health Network

The Workplace of the Future: Building on Lessons from the Pandemic

11:40 AM – 12:25 PM CT

In only a few months, the economic impact of the coronavirus pandemic has led to new categorizations of “essential” workers, a large-scale move to remote work, massive challenges for small businesses, and skyrocketing unemployment. As we search for a path to recovery, what are the implications for employees, gig workers, and businesses of all sizes? Our expert panel shares insights on the current impact to the workforce and how the pandemic could forever transform the way we work.

Adrian Haro, Chief Executive Officer, The Workers Lab
Jamie Kalamarides
, President, Prudential Group Insurance
Bei Ling, Global Human Resources, Chief Administrative Officer, JPMorgan Chase
Adam Roseman, Co-Founder and Chief Executive Officer, Steady
Moderator: Beth Brockland, Senior Director, Financial Health Network

Rethinking How Banks Serve Customers and Protect Livelihoods on Main Street

12:25 PM – 12:40 PM CT

With record unemployment rates and millions of Americans experiencing loss of income, what role should banks play to protect the financial well-being and livelihoods of their customers? Omer Ismail is Head of Marcus by Goldman Sachs, a consumer finance business born on Wall Street but serving those who live and work on Main Street. Here, he shares insights on what banking looks like when customers come first, and how his own experiences as an immigrant shaped his perspective.

Omer Ismail, Head of U.S. Consumer Business, Goldman Sachs

Serving Small Businesses Through the Current Crisis and Beyond

12:40 PM – 1:25 PM CT

Half of all American workers own or are employed by the nation’s 30 million small businesses. Thus, the crippling effect of the pandemic on these businesses brings financial hardship to millions of American families. The CARES Act Paycheck Protection Program is one potential lifeline, but it’s not enough to address the scope of the crisis. How can banks, nonprofits, and fintechs best serve this crucial sector of our economy through the current crisis and beyond?

Jane Barratt, Chief Advocacy Officer, MX
Charles E. Potts
, Senior Vice President and Chief Innovation Officer, Independent Community Bankers of America (ICBA)
Luz Urrutia
, President and Chief Executive Officer, Opportunity Fund
Moderator: Jo Ann Barefoot, Founder and Chief Executive Officer, Alliance for Innovative Regulation

Doing Well By Doing Good for Both Customers and Employees

1:25 PM – 1:55 PM CT

For decades, chief executives have maintained that the sole purpose of corporations is to make money for their shareholders. There is now growing sentiment that businesses are most successful when they serve all their stakeholders, however, including their workforce. Happy, financially secure, passionate employees are better able to serve customers and thus produce shareholder value. PayPal’s Louise Pentland shares how, by taking care of its employees, PayPal also serves the interests of its other stakeholders.

Louise Pentland, Executive Vice President, Chief Business Affairs and Legal Officer, PayPal
Jennifer Tescher
, President and Chief Executive Officer, Financial Health Network

Fintech’s Role in Ensuring an Inclusive Economy

1:55 PM – 2:25PM CT

Recent events are shining a spotlight on racial inequalities and the already fragile financial state of U.S. households. JPMorgan Chase, Prudential Financial, and the Financial Solutions Lab are leveraging fintech tools to improve financial health, especially for low- to moderate-income and underserved populations. Join as they explore the role of fintech in solving these emerging challenges and also unveil some exciting news about the Financial Solutions Lab.

Yanela Frias, President, Prudential Retirement
Karen Keogh, Head of Global Philanthropy, JPMorgan Chase
Moderator: Garry Reeder
, Vice President, Financial Health Network

Closing Remarks

2:25 PM – 2:30 PM CT

Laura Barger, Chief Marketing Officer, Financial Health Network
Beth Brockland, Senior Director, Financial Health Network

June 23, 2020

Day 2: Stabilizing Communities

Research shows a strong connection between financial health and our communities. The makeup of social communities and the places where people live and work are tightly tied to their ability to be resilient in the face of the unexpected. Financially underserved communities have historically been hit harder by emergencies and downturns, with millions struggling to survive in the absence of resources such as credit access, equity assets, and access to aid. Hear from industry leaders and stakeholders who have long served these communities on how we can respond in times of crisis while building long-term solutions to improve financial health for all.

Welcome and Opening Remarks

11:00 AM – 11:05 AM CT

Laura Barger, Chief Marketing Officer, Financial Health Network

The Role of Inclusive, Affordable Financial Services in Stabilizing Vulnerable Communities

11:05 AM – 11:40 AM CT

Under the leadership of CEO Raul Vazquez, Oportun has provided 3.7 million affordable, small-dollar loans. Their mission-driven approach to lending helps hardworking low- to moderate-income individuals move forward in their lives, demonstrate their creditworthiness, and establish the credit history they need to access new opportunities. Here, we explore with Raul the role of an inclusive and tech-powered yet high-touch approach to financial services to stabilize vulnerable communities.

Jennifer Tescher, President and Chief Executive Officer, Financial Health Network
Raul Vazquez, Chief Executive Officer, Oportun, Inc.

Equity, Access, and Closing the Aid Gap

11:40 AM – 12:20 PM CT

For Americans forced into unemployment or furlough because of the fallout from COVID-19, rapid government stimulus solutions promised much needed relief from the near-term shock of income loss. Yet for millions, particularly the most vulnerable, access to aid has been hindered by outdated and disconnected data and inflexible payment systems. How can we close the aid gap? Hear from our diverse panel of experts who are working to solve how to provide aid to those who need it most.

Marla Blow, Senior Vice President, Social Impact North America, Mastercard Center for Inclusive Growth
Daniel Gorfine, Founder and Chief Executive Officer, Gattaca Horizons LLC
Dan Henry
, President and Chief Executive Officer, Green Dot Corporation
Moderator: Lisa Servon, Professor and Chair, University of Pennsylvania

Affordable Housing: Changing the World, One Room at a Time

12:20 PM – 12:35 PM CT

People with incomes too high to qualify for publicly subsidized housing, but too low to afford market-rate housing, need legal, safe, and affordable housing options. In this session, PadSplit founder Atticus LeBlanc frames this complex challenge; explains how the pandemic has exacerbated an already dire situation for workers in sectors like public service, healthcare, retail, and hospitality; and shares his mission to provide affordable housing, one room at a time.

Atticus LeBlanc, Chief Executive Officer, PadSplit

Fintech and Nonprofits: Partnering to Aid Vulnerable Communities

12:35 PM – 1:15 PM CT

Fintechs and nonprofits can be a powerful combination, since they complement each other in how they meet consumer needs. Partnering with nonprofits can help fintech startups increase scale, improve business performance, and gain insight into how to serve financially struggling consumers. In this session, learn how for-profit startups and nonprofit innovators are partnering to provide vulnerable communities with greater access to digital tools and new approaches that support financial health.

Jimmy Chen, Founder and Chief Executive Officer, Propel
Matthew Cooper, Chief Executive Officer, EarnUp
Kristen Holt, President and Chief Executive Officer, GreenPath Financial Wellness
Ronnie Washington
, Founder and Chief Executive Officer, Onward
Moderator: Josh Sledge
, Senior Director, Financial Health Network

After the Cameras are Gone: Overcoming Financial Fragility Uncovered by Disasters

1:15 PM – 1:30 PM CT

Disaster can be an inflection point for helping people put systems in place that improve their long-term financial health, resilience, and capacity for success. By making financial recovery a standard business practice, we can create a ripple effect that lasts long after the immediate crisis fades. This presentation shares strategies and solutions for creating a positive long-term trajectory for economically fragile people, families, and communities.

Michelle Sloan Jones, Chief External Affairs Officer, Money Management International

Pandemic Economics and the Path to Recovery

1:30 PM – 2:00 PM CT

The devastating health and economic effects of COVID-19 have disproportionately impacted low-income and minority households, shedding light on how inequality and financial exclusion are affecting recovery efforts in their communities. Yet the crisis has also catalyzed a new level of innovation and efficiency. In this session, we take a closer look at how community-based institutions are working to provide support in new ways, and how this shapes the outlook for recovery.

Maurice A. Jones, President and Chief Executive Officer, Local Initiatives Support Corporation (LISC)
Brandee McHale, Director, Community Investing and Development, Citi

Leveraging Fintech Data to Uplift Vulnerable Communities

2:00 PM – 2:30 PM CT

Abbey Wemimo is the Co-Founder of Esusu, a fintech company focused on data reporting. Abbey was recently profiled as one of Forbes’ 30 Under 30 Social Entrepreneurs. However, Abbey’s path is not typical of a fintech founder. He grew up in the slums of Lagos, Nigeria, and immigrated to Minnesota, living paycheck to paycheck. His family was excluded from the traditional financial system and pooled their savings to pay for school and food. Hear Abbey’s firsthand observations on systemic racism and how fintech solutions can empower vulnerable communities.

Abbey Wemimo, Co-Founder, Esusu
John Thompson,
 Chief Program Officer, Financial Health Network

Closing Remarks

2:30 PM – 2:35 PM CT

Laura Barger, Chief Marketing Officer, Financial Health Network
Josh Sledge, Senior Director, Financial Health Network
John Thompson, Chief Program Officer, Financial Health Network

June 24, 2020

Day 3: Linking Health and Financial Health

Health and financial health are inextricably intertwined. As income and wealth increase or decrease, so does physical well-being. This is especially apparent in underserved communities, where the financial fallout from a healthcare crisis like COVID-19 is most keenly felt. Work stoppages and layoffs, coupled with serious illness and sky-high healthcare costs, have left millions struggling to make ends meet. Explore the link between health and financial wellness and the potential for solutions that bring leaders across medical and financial industries together in support of community wide health.

Welcome and Opening Remarks

11:00 AM – 11:05 AM CT

Laura Barger, Chief Marketing Officer, Financial Health Network

Understanding the Disproportionate Impact of COVID-19 on Underserved Communities

11:05 AM – 11:45 AM CT

The COVID-19 pandemic is a public health crisis of daunting proportions. More than 100,000 Americans have lost their lives, and the death toll continues to rise. Adding to the tragedy is the fact that economic disenfranchisement and unequal access to quality healthcare have disproportionately impacted people of color. Our panel of senior healthcare leaders explore the latest data on these inequities and how healthcare enterprises can, and are, working to address them.

Darlene Hightower, Vice President, Community Health Equity and Engagement, Rush University Medical Center
Brandy N. Kelly Pryor, PhD, Senior Director of Programs, The Humana Foundation
Donald F. Schwarz
, Senior Vice President, Program, Robert Wood Johnson Foundation
Moderator: Adrienne White-Faines, Consultant, Quick Leonard Kieffer

Employer Perspective: Addressing Health and Wealth in the Workplace

11:45 AM – 12:25 PM CT

Research has demonstrated a clear connection between stress over money matters and poor physical and psychological health. Financial stress is present in the workplace in every industry and profession, eating away at worker productivity and business profits. In this session, we talk with employers that recognize this connection, explore how they are proactively addressing the link between health and financial health, and reveal the solutions that are most impactful.

Mary Cain, MPH, Senior Director, Clinical Product, Castlight Health
Robin Lykins, Chief People Officer, Oportun, Inc.
Sherry Olson
, Vice President of Human Resources, WEX Health
Sheryl Simmons
, Chief Executive Officer, 3flightsHR
Moderator: Nancy Vitale, Co-Founder and Managing Partner, Partners for Wellbeing

Restoring Humanity to Healthcare

12:25 PM – 12:40 PM CT

Iora Health’s simple yet radically different approach to restoring humanity to healthcare is threefold: team-based care that puts the patient first; technology built around people rather than processes; and a payment model that allows doctors to do what’s best for patients, rather than what the system deems reimbursable. In this presentation, Iora Health cofounder and CEO Dr. Rushika Fernandopulle shares how new healthcare delivery models can better serve the health, and financial health, of patients.

Rushika Fernandopulle, Chief Executive Officer, Iora Health

Innovating at the Intersection of Health and Financial Health

12:40 PM – 1:20 PM CT

Since health and financial health are inextricably linked,  their intersection is an area ripe for innovation and opportunity. But how can tech-enabled solutions improve and better connect the two? In this session, leaders in this movement share insights on the most impactful new technologies and approaches.

Tom Cassels, President, Rock Health
April Gill
, Senior Vice President, Solution Management, Welltok
Harsha Puvvada
, Co-Founder, MedPut
Tom Spann
, Chief Executive Officer and Co-Founder, Brightside
Moderator: Matt Bahl
, Vice President, Financial Health Network

After the Pandemic: How COVID-19 Will Impact Health System Policies and Partnerships

1:20 PM – 1:55 PM CT

Dr. Bechara Choucair was named by Modern Healthcare as one of the 50 Most Influential Health Executives and a Top 25 Innovator in Healthcare. As Chief Health Officer for Kaiser Permanente, he oversees the organization’s efforts to address the social health of its 12.4 million members and the 68 million people who live in the communities it serves. How will COVID-19, both a public health and a financial health crisis, shape health system policies and partnerships in the future? Join Dr. Choucair for a candid conversation about how to transform healthcare and ensure health equity for all.

Bechara Choucair, MD, Senior Vice President and Chief Health Officer, Kaiser Permanente
Sarah Gordon
, Chief Market Development Officer, Financial Health Network

Closing Remarks

1:55 PM – 2:00 PM CT

Matt Bahl, Vice President, Financial Health Network
Laura Barger, Chief Marketing Officer, Financial Health Network
Sarah Gordon, Chief Market Development Officer, Financial Health Network

June 25, 2020

Day 4: Rebuilding Resilience

As we experience the most significant economic downturn since the Great Depression, individuals are understandably focused on weathering the current financial shocks of lost income and instability. However, it is critical for leaders across industries to look ahead toward rebuilding a sense of financial stability and helping individuals regain a path towards resilience. With a focus on emergency savings opportunities, retirement, and insurance, we’ll explore the tools and capabilities employers, policymakers, and other institutions are developing to help consumers recover and rebuild.

Welcome and Opening Remarks

11:00 AM – 11:05 AM CT

Laura Barger, Chief Marketing Officer, Financial Health Network

Fighting to Protect Older Americans’ Economic Security

11:05 AM – 11:40 AM CT

Adults over 50 are today more financially vulnerable than their predecessors. Many struggle with increased poverty, unmanageable medical costs, a lack of short-term savings, and dealing with the pressures of helping their children. Here we discuss with AARP Foundation’s Lisa Marsh Ryerson and JPMorgan Chase’s Alice Rodríguez the unique financial health challenges faced by older Americans and announce the release of a 6-part video series: Financial Lives After 50: Rethinking the Golden Years from the Financial Health Network and AARP Foundation in collaboration with JPMorgan Chase.

Lisa Marsh Ryerson, President, AARP Foundation
Alice Rodriguez,Managing Director, Consumer Bank Advisor, JPMorgan Chase
Jennifer Tescher
, President and Chief Executive Officer, Financial Health Network

Reflections on Emergency Savings: Before, During, and After a Crisis

11:40 AM – 12:25 PM CT

Millions of Americans lack emergency savings, creating vulnerabilities that are being exacerbated by the current crisis. Research shows that 78% of Americans live paycheck-to-paycheck and 41% cannot cover an unexpected expense. Now amid COVID-19, employees at both small businesses and large corporations face reduced hours, furloughs, or layoffs. In this session, we reflect on the immediate and long-term impact of the pandemic on Americans’ financial health and discuss potential solutions.

Karen Andres, Director, Policy and Market Solutions, Aspen Institute Financial Security Program
Mariel Beasley
, Principal, Common Cents Lab
Timothy Flacke, Executive Director and Co-Founder, Commonwealth
Jo Phillips, Director of Research and Innovation, Nest Insight
Moderator: Deborah Winshel, Managing Director, BlackRock

Financial Wellness After COVID-19: Lessons from Newark and Beyond

12:25 PM – 12:35 PM CT

Even in the best of times, many people find it difficult to be financially resilient. The disruption brought by COVID-19 has made it even harder and laid bare inequities in lives and communities worldwide. One thing is clear: Businesses must help people recover their resilience or face even greater disruption to their operations. Prudential’s Lata Reddy shares how the company’s work  to foster financial wellness in its home city of Newark, New Jersey, and nationwide can be a blueprint for a new level of resilience.

Lata Reddy, Senior Vice President, Inclusive Solutions, Prudential Financial

Exploring the Role of Insurance in Financial Resilience

12:35 PM – 1:20 PM CT

Financial health advocates often focus on credit and savings products, lending practices, and other methods of supporting finhealth. Yet insurance can also serve as an impactful tool. Many of the financial shocks that devastate vulnerable households are insurable life events, but for families facing near-term financial hardships, insurance can be difficult to prioritize. Here, we explore the role of insurance in financial resilience and new innovations that increase access to affordable coverage.

Peter Gross, Senior Advisor, AXA Emerging Customers
Jennifer Kischell, Vice President, Workforce Engagement, MetLife
Liam Monaghan, Chief ActuaryLadder
Dan Preston,
Chief Executive Officer, Metromile
Moderator: Sarah Parker, Senior Director, Financial Health Network

The Realities of Facing a Midlife Financial Crisis

1:20 PM – 1:55 PM CT

Ray Suarez’s 30-plus years as a journalist include three published books and high-profile jobs at PBS, NPR, CNN, and Al Jazeera America. After Al Jazeera pulled the plug on its young network, Ray found himself in an increasingly common midlife financial crisis: knocking on the door of retirement, but with insufficient savings to exit the workforce. Hear his personal story and reflections on the realities for others facing similar challenges.

Laura Barger, Chief Marketing Officer, Financial Health Network
Ray Suarez, Journalist and Author, Brooklyn Boy Productions, LLC

Closing Remarks

1:55 PM – 2:00 PM CT

Laura Barger, Chief Marketing Officer, Financial Health Network
Sarah Parker, Senior Director, Financial Health Network

June 26, 2020

Day 5: Looking Ahead: An Integrated Financial Health System for All

While forward-thinking business leaders have been focused on financial health for years, the coronavirus pandemic has quickly brought this issue to the forefront. The current crisis highlights major challenges, such as a lack of emergency savings and broad disparities across communities, as well as opportunities for different industries to step in and make a significant impact. We’ve seen an outpouring of solutions and support from across the marketplace to help customers, employees and communities weather these uncertain times, but which solutions will stick? Explore trends, tools, and opportunities for leaders as we emerge from COVID-19 that can help address these challenges, create stronger safety nets, and improve financial health for all.

Welcome and Opening Remarks

11:00 AM – 11:05 AM CT

Laura Barger, Chief Marketing Officer, Financial Health Network

The New Normal: Where Old Philosophies Go to Die

11:05 AM – 11:35 AM CT

Economic theory, travel and hospitality, retail, supply chains, banking, and even capitalism itself have all been massively disrupted by the COVID-19 crisis. The “new normal” emerging from the chaos has the potential to change billions of lives for the better, but it will take some radical new thinking and killing off more than a few sacred cows. What are the implications of this imminent clash between the status quo and our future survival? How could it impact the future of financial health?

Brett King, Bestselling Author, Founder and Executive Chairman, Moven

The Future of Financial Health: The Role of Regulation

11:35 AM – 12:15 PM CT

The COVID-19 crisis has laid bare the precarious reality of Americans’ financial lives. Lack of savings, abundance of debt, stagnant wages, costly healthcare, and inadequate social safety net and financial assistance infrastructure have all contributed to a level of financial health volatility out of step with the rest of the developed world. In this conversation with FDIC Chairman Jelena McWilliams and Acting Comptroller of the Currency Brian Brooks we re-examine the role of regulation and explore what changes are needed to ensure Americans’ financial health is sufficiently supported by public policy.

Brian P. Brooks, Acting Comptroller of the Currency, Office of the Comptroller of the Currency
Jelena McWilliams, Chairman, Federal Deposit Insurance Corporation (FDIC)
Jennifer Tescher, President and Chief Executive Officer, Financial Health Network

The Future of Financial Health: The Role of Banking

12:15 PM – 12:55 PM CT

The current crisis has exposed the lack of resilience in household incomes and budgets and will have long-lasting repercussions. Looking ahead, the task for financial services providers is not straightforward and requires more than superficial solutions. So how will we reimagine banking to meet real customer needs? This panel discussion takes a candid look at the role of the financial services industry in supporting the financial health of its customers, both during the pandemic and into the future.

Lawrence Bailey, Head of National Sales and Community and Business Development,  JPMorgan Chase
Darlene Goins
Head of Financial Health Philanthropy, Wells Fargo
Gigi Hyland
, Executive Director, National Credit Union Foundation
Tim Spence, Executive Vice President and Head of Consumer Banking, Payments and Strategy, Fifth Third Bank
Moderator: Mary Wisniewski, Banking Editor, Bankrate

The Future of Financial Health: The Role of Fintech

12:55 PM – 1:35 PM CT

Innovative platforms powered by mobility, cloud computing, AI, blockchain, and other technologies are democratizing access to banking services and enabling smarter financial decisions for millions of consumers. Fintech solutions are available for many aspects of financial life: paying down debt, budgeting, paying bills, saving, investing, lending, and insurance. In this session, we consider the trajectory of fintech, its capabilities and limitations, and its role in the future of financial health.

Andrei Cherny, Chief Executive Officer and Co-Founder, Aspiration
Ennie Lim, Chief Executive Officer and Co-Founder, HoneyBee
Hans Morris, Managing Partner, Nyca Partners
Emmalyn Shaw, Managing Partner, Flourish Ventures
Moderator: Theodora Lau, Founder, Unconventional Ventures

Everything Is Connected: Seeing Financial Health in 3D

1:35 PM – 1:55 PM CT

People’s lives have more than one dimension. To improve financial health and create meaningful change where it’s needed most, we need to see our workers, renters, patients, students, and customers in 3D. That’s why cross-sector partnerships are required to meet their complex financial health needs. Explore the opportunities as Financial Health Network President and CEO Jennifer Tescher makes the case for 3D vision, breaking down silos, and building an integrated financial health system for all.

Jennifer Tescher, President and Chief Executive Officer, Financial Health Network

Closing Remarks

1:55 PM – 2:00 PM CT

Laura Barger, Chief Marketing Officer, Financial Health Network
Jennifer Tescher, President and Chief Executive Officer, Financial Health Network