Brief

Assessing the Fintech Market Against Age-Inclusive Standards

Low- to moderate-income older adults face unique financial challenges. How well are current fintech solutions meeting them?

By Maria Lajewski, Riya Patil, Zaan Pirani

Wednesday, May 29, 2024
 Assessing the Fintech Market Against Age-Inclusive Standards

Seizing the Market Opportunity for Low- to Moderate-Income Older Adults

Not only are older adults one of the fastest-growing groups in the U.S., but they also accounted for 22% of spending in 2022 – earning the notice of many innovators and investors.1 Yet amidst growing attention to this segment, there’s a risk of missing the mark for millions of older adults with low- to moderate-incomes (LMI), who are less concerned about wealth transfers and more concerned about being able to meet their basic financial needs. With approximately 37.4 million LMI older adults in the U.S., there is a significant market opportunity to address this population’s acute – yet solvable – financial challenges. 

In this report, the Financial Health Network identifies the most common financial challenges confronting LMI older adults and provides standards for crafting solutions that are impactful in serving this demographic. We then benchmark current fintech solutions to gauge how well the market is meeting the needs of LMI older adults, identifying key opportunities for innovation and impact.

What You’ll Learn

Read the full report to explore the fintech landscape for LMI older adults and strategies for creating age-inclusive solutions.

man using a mobile banking app

Learn about the sizable market opportunity to better support LMI older adults

senior couple using calculator and reviewing finances

Uncover the financial challenges that LMI older adults face

Shot of two businesspeople analyzing graphs on a laptop in an office

Explore five standards for designing products for older consumers

Happy middle aged woman in eyewear using smartphone

Get recommendations on how to create stronger solutions that serve the specific needs of this demographic

Data Spotlight

Less than half of the 14 fintech companies we assessed met 3 out of our 5 age-inclusive standards.

Horizontal bar chart shows: 3 companies advance financial health 9 companies support user-friendly and accessible design 3 companies protect users from fraud and financial exploitation 5 companies enable financial sharing and collaboration 8 companies provide personalized customer support

Our Supporter

This project was made possible through the generous support of our partners at The SCAN Foundation (TSF), a California-based public charity. 


Written by

  • Maria Lajewski
    Senior Director, Financial Services Solutions
    Financial Health Network
  • Riya Patil
    Senior Associate, Workplace Solutions
    Financial Health Network
  • Zaan Pirani
    Manager, Financial Services Solutions

Assessing the Fintech Market Against Age-Inclusive Standards

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