Financial Services

Driving the Work of Economic Equity in Underserved Communities

While for many people in the U.S., seeing a bank—or several—is a daily occurrence, a lack of access to financial services is unfortunately a familiar story for underserved communities, especially communities of color. Last year, the Cherry Hill neighborhood of South Baltimore celebrated the opening of a 5,000-square-foot Chase bank branch, marking an important milestone: it was the first national bank to ever open in this historically Black community. Presented by JPMorgan Chase & Co.

Making Financial Health more than a Buzzword

By Chandni Ohri, Director, Financial Health Network The financial services industry has been trying to regain the trust and rebuild the relationship with their customers after the fallout of the 2008 financial crisis. In their efforts to regain trust and engage with customers, financial institutions are launching new initiatives focused on financial health and wellness….

The Convenience of Blaming The Other Guy

Could overdrafting and payday borrowing actually compound each other, leading to greater use of both products? We asked the banks to compile some key behavioral statistics before and after the discontinuation of their “deposit advance” programs.

Checks, Balances and the Myth of “Free”

By Jennifer Tescher, Financial Health Network Last week’s headlines gave the impression that America is suffering from a lack of basic financial access, particularly for lower-income consumers. The fact is, consumers have more access to high-quality, low- or no-cost transaction accounts than they have had in at least a decade, thanks to dramatic changes in…