Behavioral Insights
Understanding what makes people tick is the first step in meeting their financial health needs. The emerging field of behavioral research offers unique insights into consumer decision-making, helping organizations design effective solutions to improve financial health.
Behavioral Insights and Financial Health
There is a growing movement among financial service providers to apply behavioral insights to product design and delivery.
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Applying behavioral research has resulted in high-impact financial products that address consumer needs effectively, through sometimes simple changes.
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Early examples of success include 401(k) programs with auto-enrollment and auto-escalation features, which have generated an additional $30 billion in retirement savings for consumers in less than 15 years.
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Behavioral insights offer a rigorous approach to measuring the financial health impact of products and services.
Leading with Behavioral Insights
Behavioral insights from the Financial Health Network drive the product development efforts for many of our Member companies through the Financial Health Leaders Lab, a program funded with the generous support of the MetLife Foundation.
Featured Reports
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Consumers Use Stimulus to Pay Utilities, Catch Up on Credit Card Debt: A Conversation with doxo
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Financial Health Leaders Lab: Innovation Highlights
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Financial Health Solutions: Increasing Savings with a Choice at Onboarding
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Financial Health Solutions: Boost Savings with Challenges and Empowering Messages
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Financial Health Solutions: Using Tax Refunds for Debt Repayment
Learn More on EMERGE
From tackling the wage gap to managing money in a pandemic, there are more behavioral insights to explore. Discover blogs, articles, and events on the EMERGE platform.
Why Behavioral Insights Matter to Providers
Behavioral biases faced by your customers, employees, and others can be a barrier to improving their financial health. Behavioral insights illuminate these barriers and translate rigorous research into real-world solutions to overcome them, enabling businesses to shape effective products and services that improve consumer financial health.
How We Can Help
From designing and delivering financial health products to measuring and optimizing their effectiveness, the Financial Health Network can provide targeted support at every stage of your financial health journey. Leveraging deep financial services expertise and insight into how consumers make financial decisions, we partner with organizations to design solutions that meet the specific financial health needs of their stakeholders.
Connect With Our Thought Leader
Interested in connecting with the Financial Health Network for a media interview, speaking opportunity, research, or consulting request? Reach out and we’ll connect you with the right expert.