Research
Driving the Work of Economic Equity in Underserved Communities
While for many people in the U.S., seeing a bank—or several—is a daily occurrence, a lack of access to financial services is unfortunately a familiar story for underserved communities, especially communities of color. Last year, the Cherry Hill neighborhood of South Baltimore celebrated the opening of a 5,000-square-foot Chase bank branch, marking an important milestone: it was the first national bank to ever open in this historically Black community. Presented by JPMorgan Chase & Co.
How Industry Executives View Financial Health
In a new survey, the Financial Health Network reveals how financial institutions are approaching financial health as they seek to engage customers meaningfully and profitably.
Case Study: Designing an Employee Financial Health Management Platform
The Financial Health Network Consulting Services worked with Discover to explore options for creating a comprehensive employee financial health platform.
Measuring Financial Health Part 2: 6 Tips for Measuring Your Customers’ Financial Health
Here are six tips discussed in our recent webinar featuring innovative companies who have been using our FinHealth Score Toolkit to measure their customers' financial health.
2018 Financial Health Leaders Spotlight: GreenPath
Listen in as we hear GreenPath Financial Wellness share learnings from a recent strategic shift to expand their focus to financial wellness.
A Unique Short-Term Cash Flow Solution
Learn how Neighborhood Trust’s web-based application, WageGoal, integrates with employer payroll systems to help workers manage volatile cash flow.
Why the Center for Financial Services Innovation cares about a Universal Basic Income
By Rachel Schneider & Jennifer Tescher, Financial Health Network Sometimes, complex problems demand simple solutions. According to Financial Health Network’s research, 57% of Americans are financially unhealthy. The Pew Charitable Trust found that over 70% of Americans are income limited, savings constrained or debt challenged, and a third of Americans experience two or even three…
Designing Breakthrough Solutions to Consumer Challenges
The Center for Financial Services Innovation (CFSI) offers consulting services that guide organizations through each stage of offering new solutions, from development to ongoing measurement.
The Financial Strains on Small-Dollar Credit Users
Taking a deeper look at data collected for our Consumer Financial Health Study released in March 2015, this Network-exclusive report highlights the financial behaviors, challenges, product usage patterns and demographics of small-dollar credit users.
2013 Financially Underserved Market Size
This report reveals that American consumers spent $103 billion in fees and interest revenue in 2013, generated from a volume of $1.3 trillion in financial activity.
U.S. Financial Diaries: An Invisible Finance Sector – How Households Use Financial Tools of Their Own Making
The U.S. Financial Diaries (USFD) is an ambitious research project first-of-its-kind undertaken in the U.S. The project is collecting detailed financial data from more than 200 low- and moderate-income households over the course of a year.