Diversity, Equity, and Inclusion


Our commitment.

As an organization committed to improving financial health for all, the Financial Health Network is guided by the core belief that the ability to build financial resilience and thrive should be accessible to everyone, including people and communities that have been historically marginalized.

Putting that belief into action requires a strong commitment to applying consistent principles of diversity, equity and inclusion (DEI) to our work and our organizational culture. We strive to recognize and equally value the perspectives and contributions of people regardless of race, ethnicity, ability, socioeconomic background, religion, age, gender identity, or sexual orientation, or any other differentiating characteristic – visible or invisible – that are part of their identities and help shape their perspectives.

To uphold our belief in financial health for all, the Financial Health Network’s management, staff and Board of Directors are committed to fostering a culture where everyone is encouraged to bring their whole selves to work without fear of repercussion or discrimination. We strive to apply principles of DEI to the design and execution of organizational policies and processes, as well as to the methods, language and tone we use to communicate with each other.

Through our work, we will seek to uncover, understand, and confront systemic, cultural, and sociological barriers to financial health that historically inhibit the progress of underserved or marginalized communities. We believe that deep consumer insights are critical for business leaders and policymakers to develop effective and respectful financial health solutions, and we seek to inform our thinking by listening to the people whose lives we seek to improve to better understand their hopes, fears, needs and ideas. When our conclusions are drawn from consumer data, we are intentional in our efforts to go beyond the averages and disaggregate the data to better understand the differential impact on different communities. We also seek to encourage the business leaders, policy makers and innovators we work with to do the same.

The work we do is made stronger when we:

  • Acknowledge the historical and systemic barriers to financial health for marginalized communities and the intersection between financial health barriers and other types of injustice.
  • Challenge generalizations or aggregate views of communities that require financial health solutions.
  • Uphold a culture of inclusiveness and equity, which includes a commitment to regularly identifying and acknowledging dominant organizational practices, and developing strategies to manage and evolve them.
  • Design our talent practices, including hiring and staff development, to be equitable, inclusive and representative of the diverse nature of the communities we seek to help.
  • Recruit and maintain a Leadership Team and Board of Directors that brings diverse perspectives and experiences to the work of guiding the organization.
  • Promote the sharing of diverse perspectives by staff, members, and stakeholders, both internally and externally.

The Financial Health Network is a learning organization, and we believe the work of DEI is a learning journey that never ends. Our ideas and commitments are aspirational and, while we fully expect that they will continue to evolve as we practice, learn, and grow, we commit to holding ourselves accountable by regularly measuring our progress and asking for feedback as we continue to build toward financial health for all.