Mark Bell

As Manager of Member Support, Mark works closely with members to help them realize the positive impact they can have on their customers, employees, and communities through their partnership and engagement with the Financial Health Network. Mark has spent the past 20 years helping financial services brands use data and analytics to deepen their relationships with their customers. He has worked with organizations off all sizes, from the largest banks, credit card providers, lenders, and insurance carriers, to regional and community banks, as well as local credit unions. Mark believes that we can improve our society through the use of data and analytics and sees tremendous opportunity to leverage these insights to build financial wellness and stability in our communities.

Something Old, Something New

The features of the financial services landscape that have brought today’s consumers convenience, reduced friction, and easily accessed revolving credit have now been with us for so long that we view them as fixed infrastructure. These gains have been accompanied by a loss of some of the tools and habits of mind that helped the grandparents and great-grandparents of today’s Millennials make it through two world wars and the Great Depression.