LA Times: For a day, I was one of the millions of Americans without a bank account. It was humbling
This article written by Los Angeles Times banking and finance reporter James Rufus Koren describes his experience during FinX at EMERGE. Koren recounts what he and other finance professionals learned as they spent a morning in Hollywood experiencing first hand the daily challenges facing the un- and underbanked. Read the article
Case Study: A Walk In Their Shoes: Improving Financial Health Solutions Through Empathy-Led Learning
Regions Bank participated in FinX to gain insights through first-hand experiences of the challenges that underserved consumers may face in an interactive, real-world structure.
Case Study: Learning Consumers’ Struggles By Walking in Their Shoes with USAID and U.S. Treasury Department
USAID and the U.S. Treasury Department hosted a FinX, an in-the-field opportunity that puts participants in consumers’ shoes and has them tackle the challenges they face head-on.